If you are short on time, my 1 line summary - "Good 3 Star Hotel, very disappointing 4 star hotel; staff courtesy & service are their only redemption"
The mattresses were horrible, we were a family of 6 and stayed at the property 3 nights. All of us suffered from back pain.
Due to our travel dates (christmas), we ended up paying ~1.5 x - 2 x what the normal rates are. This left a sour taste as for its usual rates, the property and its amenities are great, but it is a let down for the rates we paid.
They had a good spread for the lunch & dinner buffets, they could do well with the addition of a few more local fruit and food varieties for breakfast.
The staff is very accommodating and cordial, kudos to them for making our stay better with their kind words.
