Luksushotellit - Penida Island, Bali

”Kun olimme hotellissa paikanpäällä palvelu toimisi ja asiakaspalvelu muuten hyvä mutta kun kerroimme huolemme siitä miten emme saaneet vastausta ennen hotelliin pääsyämme hotellille kuljetus asiassa he lähes ignoorasivat palautteemme täysin ja halusivat vaihtaa aiheen nopeasti muuhun asiaa. Maua hotellin takia koko matkamme suunnitelma muuttui luksuksesta, hyvin epä siistiin ja vaivalloiseen matkaan. Emme ikinä voi suositella tätä hotellia kenellekään joka kaipaa todellista luksusta ja aitoa...

”The hotel villas and rooms are gorgeous while the foods were not that great. Considering the it's an inclusive resort, it would have been nice to taste the authentic Indonesian flavors instead of a bland taste that is catered toward most westerners. The communication were not great, for example ferry ticket discrepancy (it was quoted for 400K/RT/for 2 ppl but when we got to the ticket place it was for 1 person tix. After several confirmation prior to arrival at the place that it was 400K/RT/...

”This property has great potential. Location is gorgeous, rooms are spacious and the property is expansive. However, a few things were a complete let down. Despite being the only guests on the property, our room was still not ready by the time we showed up at 3 PM and the shower handle broke. By the time we returned from our day at 9 PM, the room was still not ready and so we decided to switch rooms. The new room was adequate, but throughout the night the electricity kept cutting in and out,...

”Nice hotel with great view to ocean. Staff were very friendly, you always feel to be welcome and they offer help. In the pool there is just few sunbed and most of them are in shadow. You can walk shortly (around 1km) to the closest harbour and restaurant field.”