A warm greeting on arrival but things went steadily downhill from then on.
Parking was a trip round the one-way system and then a charge of £3.
The kitchen extractor had supposedly broken down so there was no hot food.
The local eateries that we were directed to were either closed or not serving food. We ended up with a take-away pizza not having eaten since breakfast and after a 5 hr drive.
The hotel itself is in need of a serious facelift. There were several areas that were dirty along with scuffed paintwork. Our bathroom had a dribble of someone else's toiletries down the wall above the bath.
Breakfast was a big let down with some very dull choices, empty fruit bowls and dry/luke-warm cooked food.
Service was very poor and at no time did anyone come to clear our dishes, we had to remove them to an empty table.
On leaving we counted 5 members of staff assembled by reception, none of whom were paying attention to the dining-room, one on their mobile phone.
There was no effort at check-out to ask if we had had a pleasant stay.
Altogether a very disappointing experience.