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Arvostelut: The Royal at Dockray

3 out of 5
The Royal at Dockray
Dockray, Cumbria, Penrith, England

Arvostelut

8,6

Loistava

Arvosana 10 - Loistava. 37 kautta 86 arvostelua" "
Arvosana 8 - Hyvä. 38 kautta 86 arvostelua" "
Arvosana 6 - OK. 8 kautta 86 arvostelua" "
Arvosana 4 - Huono. 3 kautta 86 arvostelua" "
Arvosana 2 - Hirveä. 0 kautta 86 arvostelua" "

8,6/10

Siisteys

9,0/10

Henkilökunta ja palvelu

7,6/10

Palvelut/mukavuudet

8,0/10

Majoituspaikan kunto ja tilat

8,0/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Gillian

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
D
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

didier

Yöpyi 1 yön elokuussa 2023

10/10 Loistava

Kathleen

Yöpyi 2 yötä joulukuussa 2022

4/10 Huono

Sam

Matkusti perheen kanssa
Hyvää: Huoneen mukavuus
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Unclean + bad service
Unfortunately this hotel has gone downhill. We’ve been returning to this hotel for years and up until this year we have been massively let down. Whilst this hotel is within one of the best locations within the Lake District, the hotel itself has a lot to improve on. As far as cleanliness goes I would struggle to find a clean piece of cutlery no matter how much I swapped my filthy ones. When we arrived there was stains on the sheets that they appeared to try and hide away, and when asked for it to be cleaned or replaced we was told they had no others. When our bedroom was serviced they had not replaced out mugs or spoons, nor had they refilled the tea and coffee. And when asking for more the management seemed rude, as if it was criminal we had asked for more, I think they require more training in attending to customers. Maintenance is no better my partner and I had to cover the holes within the shower head with our hands in order to shower. Most of the furniture is worn and dated and our TV remote was not working properly. Only a few buttons worked. When we spoke up about it they only replaced it within the remote from the room adjacent to us! That our partnering couple was staying in, leaving them with the broken remote. They also only provide single quilts in the double rooms. As far as the food goes it was quite pleasant, especially breakfast; one night we had the BBQ pork belly starter and the crackling was inedible, like plastic.
Yöpyi 2 yötä marraskuussa 2022

10/10 Loistava

Vivienne

Yöpyi 1 yön lokakuussa 2022

10/10 Loistava

David

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The village of Dockray, consists of a few farm buildings and The Royal on a very quiet road, in some beautiful countryside near the lake. The staff were all very helpful and pleasant. The rooms were great and roomy. A great loction from which to access the Lakes and coast.
Yöpyi 1 yön syyskuussa 2022

10/10 Loistava

Gerard

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön marraskuussa 2021
Monika vastasi 8.11.2021
Thank you! Hope to see you again.

10/10 Loistava

Stephen

Yöpyi 1 yön elokuussa 2021

8/10 Hyvä

Alan

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Not for phone addicts!
As the title suggests, if you're addicted to your mobile phone then this is not for you as there was no reception! Not that this bothered me, although the poor television reception did! I think the hotel could be described as quaint as most old buildings are, the floor in our bedroom was on a definite slant but then who actually wants to spend time in their room? The food was as to be expected, plentiful, with the pie of the day a definite challenge to even us with a big appetite. Hotel appears to be ideal for those wanting a base for a rambling holiday in the area with the local beers on sale and large selection of gins perfect for post-activity refreshment.
Yöpyi 4 yötä kesäkuussa 2021
TC vastasi 3.7.2021
Thank you for your excellent review. The hotel was built in 1379, half way up a mountain. Mobile and TV reception is very poor or non existent but with the amazing surroundings, who wants it. Hopefully we will see you again soon.

8/10 Hyvä

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was all excellent, especially the cooked breakfasts which really set us up for the day,
Yöpyi 4 yötä kesäkuussa 2021
TC vastasi 3.7.2021
Thank you for your very good review. Hopefully you will be able to experience our excellent breakfasts again soon.

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The only Hotel in Dockray provided a friendly environment. Room with ensuite was adequate and spacious. Breakfast cereals could be upgraded to include some decent muesli. The suggestion that guests pay £1 for an Internet code should be removed given the price of the rooms. On the whole a good place to stopover.
Yöpyi 1 yön toukokuussa 2021
TC vastasi 3.7.2021
Thank you for your excellent review. Out of COVID we make our own muesli and granola, which we are well known for. Hopefully the next time you visit us they will be available.

8/10 Hyvä

Tarkistettu asiakas

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Friendly staff and management and the restaurant has some excellent food. Covid restrictions meant no housekeeping, which was a bit offputting.
Yöpyi 4 yötä syyskuussa 2020

6/10 OK

Tarkistettu asiakas

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön heinäkuussa 2020
TC vastasi 14.7.2020
Thank you for your review. We would be most grateful if you could say why you awarded us 3 out of 5 so next time we can achieve a 5 out of 5.

8/10 Hyvä

stuart

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
night stay
2 night stay a week after lockdown eased. Hotel needs updating, but rooms were clean. Bed comfy and shower was good. Food seemed expensive but portions were large and tasty. Breakfast was good choice of full breakfast, scrambled egg etc. Staff were friendly. My only gripe was wifi should be free for guests. Would stay again as it was great for walks which is what we wanted
Yöpyi 2 yötä heinäkuussa 2020
TC vastasi 13.7.2020
Thank you for your excellent review. We have just spent 4 months and £10 000s updating the hotel. Every bit of the hotel, inside and outside has been redecorated. Hope to see you again.

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Wifi is good. Easy to park
Wifi is good. Easy to park
Yöpyi 1 yön maaliskuussa 2020

8/10 Hyvä

Carol

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä maaliskuussa 2020
The Royal Hotel vastasi 14.3.2020
Thank you for your review. We hope to achieve 10/10 next time you visit us.

10/10 Loistava

Stephen

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great stay
Great stay ... The Royal is a great getaway and the staff are very pleasant, this is our second time staying and won’t be our last ....
Yöpyi 2 yötä helmikuussa 2020

10/10 Loistava

Sarah

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excellent accommodation
Lovely overnight stop, room was comfortable, large en-suite and good shower. Food was delicious we ate in the evening and breakfast. The evening meals were homemade, delicious and very generous portions. We had a great evenNing. Right on the doorstep of Ullswater
Yöpyi 1 yön helmikuussa 2020
TC vastasi 18.2.2020
Thank you for your amazing review. We are so pleased you had such a good time with us. We hope to see you again soon.

8/10 Hyvä

Tarkistettu asiakas

Matkusti lemmikkien kanssa, Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Staff all great and friendly but room was very tired, comfy beds and nice shower but decor tired.
Yöpyi 1 yön tammikuussa 2020
TC vastasi 26.1.2020
Thank you for your review. Every room is decorated in it's own style. The hotel was built in 1379 and so we do not want it to be modern. perhaps you can try another room next time and let us know what you think of the decor.

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Hot room
Had the tiniest room above the entrance To the bar. Room had everything for our comfort Bathroom super( wonderful shower and Shampoo products. Because the room was so small it was Too hot. Even though we turned off the rsdiators. Perfect if it had been a very cold night. Only critic! Breakfast unbelievable.brilliant choice. Will be back! Loved it
Yöpyi 1 yön tammikuussa 2020
TC vastasi 26.1.2020
Sorry about the heat. All the pipes run underneath that room's floors so is always warm. Glad you enjoyed the breakfast. See you soon.

10/10 Loistava

yasemin

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Silence and Oxygen
If you want to stay away from the busy, dirty, and bad city life few days you should see this place.
Pub
From the room
Yöpyi 2 yötä joulukuussa 2019
TC vastasi 26.1.2020
Thank you so much for your comments. We are so glad you had a good time with us. We look forward to welcoming you again soon.

8/10 Hyvä

Nigel

Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
Royal
Had a pleasant stay, and the location is great. The staff were very helpful, and the room was ok, if a little dated. The surfaces were in need of a proper wipe, as there was a couple of sticky bits on then. Shower room was quite compact. All in all, not bad.
Yöpyi 1 yön joulukuussa 2019
TC vastasi 26.1.2020
Thank you for your comments. The hotel was built in 1379 so we like to keep the decor warm, cosy and not modern. Our new housekeeper keeps everything clean and shiny.

10/10 Loistava

Dorothy

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
We booked two separate rooms
Yöpyi 1 yön marraskuussa 2019

6/10 OK

Alastair

Matkusti perheen kanssa
Huonoa: Majoituspaikan kunto ja tilat
Good location, rooms need an update.
The hotel was placed in a good location, it allowed dogs which was a bonus. The rooms were a little tired however, worn out carpets, lifted floor in the bathroom etc. It's an old building, but the floor boards were very noisy. The food was mixed quality. The outdoor area was very nice, great for dogs, off the lead was fine (although they could get to the road quickly if allowed) We used this as a half way point for driving to scotland and it was fine.
Yöpyi 1 yön kesäkuussa 2019

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys
Yöpyi 1 yön elokuussa 2019

8/10 Hyvä

Misty

Yöpyi 1 yön elokuussa 2019

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä elokuussa 2019

6/10 OK

Tarkistettu asiakas

Hyvää: Henkilökunta ja palvelu
Not the best room dark and dated decor. Dim lighting as well - not enough light to read by. TV signal very poor we gave up trying to get a clear picture. On the night we stayed there were not enough staff. One girl trying to do everything. Lovely location. Interesting art work.
Yöpyi 1 yön heinäkuussa 2019

8/10 Hyvä

Tarkistettu asiakas

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
A nice little place to stay. We stayed for two nights, the staff were very friendly and helpful, the food was amazing, the location was great and we enjoyed our stay. The place was let down a little as it could do with some tlc, a lick of paint and some upgrades in the rooms. This would make it even better. We would still go back as the staff couldn't have been any more accommodating and it was a great place to stay. The food really was excellent, the chef did himself proud with a large party of guests. Definitely worth considering if you're looking for somewhere reasonably priced.
Yöpyi 2 yötä kesäkuussa 2019

10/10 Loistava

Anthony

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Break
A short birthday break great hotel and staff lovely area. Our 3 time in staying and we will be back.
Yöpyi 2 yötä maaliskuussa 2019
The Royal Hotel vastasi 9.4.2019
We are so happy that you enjoyed your stay. Hope to see you again.

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2019
The Royal Hotel vastasi 9.4.2019
Thank you for your review. Hope to see you again shortly.

8/10 Hyvä

Paul, Leicester.

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Traditional but comfy lake land inn.
Stayed here for 3 nights between Christmas and new year. We were on a hill top viewing ullswater within 30 minutes of checking in. If your looking to visit the lakes and stay in a traditional lakeland pub then this is it. Locals pub with excellent beer and food. Traditional build so rooms were small but functional but very nicely turned out. If your looking for a cheap but comfortable stay you couldn't go far wrong here. Yes I would definitely stay again.
Yöpyi 3 yötä joulukuussa 2018

6/10 OK

L

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Lovely location, friendly staff but hotel a bit shabby.
Yöpyi 1 yön joulukuussa 2018

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2018

4/10 Huono

declan

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
dirty bin in room . property requires updating . Service and food just ok
Yöpyi 1 yön lokakuussa 2018

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Warm and friendly
Enjoyed our stay. Staff friendly and helpful. Good location for visiting the Lakes.
Yöpyi 3 yötä syyskuussa 2018

10/10 Loistava

Alan, Ayrshire

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Comfortable stay
Great staff - Excellent dinner and breakfast - definitely will be back
Yöpyi 1 yön elokuussa 2018

10/10 Loistava

Jean, Lancashire

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very comfortable rooms in idyllic rural location with extensive dining menu and great food .Relaxing atmosphere and excellent staff.
Yöpyi 1 yön kesäkuussa 2018

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Friendly, community hotel welcoming travellers.
A friendly pub and hotel, close to Lake Ullswater that welcomes locals and visitors alike. Warm, welcoming atmoshphere, clean, comfortable accommodation, and set in beautiful gardens.
Yöpyi 1 yön kesäkuussa 2018

10/10 Loistava

Anthony

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excellent accommodation and food 👌
Food is excellent!! Rooms clean and tidy and very friendly staff. We was out early in the morning before breakfast so they made us full pack lunches instated to take away with us. Would highly recommend this hotel.
Yöpyi 1 yön maaliskuussa 2018

10/10 Loistava

Stephen

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very good stay food excelent
Yöpyi 1 yön tammikuussa 2018
The Royal Hotel vastasi 6.2.2018
Thank you for a review. Hope to see you again.

6/10 OK

Stuart

Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2018
Royal vastasi 31.1.2018
Thank you for your review.

8/10 Hyvä

KAREN

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Clean and comfortable
A very pleasant stay. Delicious home made food. Very quiet and beautiful area
Yöpyi 1 yön lokakuussa 2017

10/10 Loistava

john

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Comfy hotel
Nice comfy hotel a bit off the beaten track. Good for long walks though.
Yöpyi 2 yötä lokakuussa 2017

8/10 Hyvä

normski

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Well located hotel
Stayed the night was at a wedding in glenridding about 4 miles away £15 in a local taxi very good value lovely hotel with beautiful scenery
Yöpyi 1 yön syyskuussa 2017

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nice hotel in a great location nears Ullswater. Staff were superb and the downstairs bar is great for a drink and some food.
Yöpyi 1 yön elokuussa 2017

8/10 Hyvä

Jo, Blackpool

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nice hotel in a lovely location
Lovely hotel in a great location. Friendly helpful staff, and an excellent breakfast.
Yöpyi 1 yön elokuussa 2017

4/10 Huono

J, Manchester, UK

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Not again
Not clean. Noisy AF. Couldn't sleep all night because of the noise inside and outside the hotel. The bathroom was not cleaned and the door wouldn't lock. Paid £140 for one night and was worth £30.
Yöpyi 1 yön elokuussa 2017

8/10 Hyvä

Sankar Balaji

Hyvää: Henkilökunta ja palvelu
Nice location, decent hotel
The rooms were decent but I wish they steam clean the carpets as they appeared dirty. They are excellent hosts, very warm, friendly and helpful. The hotel itself is in decent shape and is in an excellent location to start a mile long trek to Aira Force and Ullswater. Ideal if you are a young family with kids, who can't do long treks. Breakfast is decent but I wouldn't recommend the dinner; better to go to Keswick for dinners.
Yöpyi 3 yötä toukokuussa 2017

8/10 Hyvä

Des

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nice hotel in good location.
Very friendly and helpful young staff. Internet good in public areas but very patchy in room (2). Hotel clean and good facilities in a lovely location. Only negative was that I found the food very expensive based on one simple meal I had.