Pentress Hotellit

”Only ice maker that worked was on third floor. Several days the elevators did not work. Treadmill stopped working while we were staying there.”

”nice vacation”

”We couldn’t get the tv to work or the hair dryer. No mini fridge in the room either. It was basic but clean”

”The staff incredibly friendly. Saw one the maids go out of her way to help a senior citizen. The restaurants also very friendly but seemed to be understaffed for breakfast. Otherwise nice place to stay.”

”The hotel was clean but more so the staff was very friendly and helpful. Kind service goes a long way!”

”The parking lot was nice and big, no problems getting into and leaving the property. I tried to check the tub drain and it came out of the tub drain mechanism. But I didn’t want a bath so I didn’t worry about it, and left the piece in the tub area. The WiFi worked well with no connection problems. My wife said the coffee at the front desk was very good. She absolutely needs her coffee in the morning. We would definitely stay here again.”

”Great customer service”

”Check in was super easy, rooms were clean. Lobby and hallways also clean. No sketchy people wandering around, no smoke smells.”

”The bathroom hadn't been cleaned properly, the room smelled like wet dog and everything in the room was covered with dust. Also, there is no exhaust fan in the bathroom so you can't see in the mirror after showering.”

”Pretty view and clean. Just a quick stop between destinations”

”The Morgantown Hotel is like walking into a 1940's hotel. Very well taken care of and our room was excellent. Bed was so comfy I didn't want to get out of it. We wish we had had time to explore the area, but alas was on our way back home!”

”Staff very courteous and friendly”

”I was very comfortable in my room. It was really clean and I had everything I needed. I would definitely stay here again!”

”Loved my stay at this motel. The friendliest staff I have ever encountered, so helpful and friendly. Everything is so clean and well maintained. Sits up high with wonderful mountain scenery.”

”Close to restaurants and shops”

”Room clean, breakfast good, staff good, bathroom shelf could be larger. Room 119”

”Huge holes in the ceiling, buckets full of water sitting everywhere. No pool or hot tub as advertised. Road to the facility has huge potholes. Very outdated rooms and furniture. Only 1 elevator and 1 luggage cart. Had to carry everything up three flights of stairs or walk what seemed like a mile. At one time, it was probably a nice place, really needs upgrades. Wouldn’t recommend it in its current condition.”

”Breakfast 24/7 free bottled water and fresh cookies on arrival. Clean well maintained pool, easy to find ice machines, clean everything! Morgan, front desk man was excellent. Jewel of an employee you got there in him. All staff pleasant and cheerful! Room spacious, quiet and very clean. Wonderful over all stay. A+++”

”Stay was okay! Was a little disappointed when we asked ahead of time for a room closer to the stair well or on the first floor for ease of taking my dog out but we ended up with a room in the middle of the 2nd floor. After the first night the A/C unit made crackling/popping noises the first night and somehow leaked water below it so the floor was soaked and got my girlfriend’s suitcase soaked. Had to then switch rooms and the best they could do was move us to the 4th floor. Not the easiest...

”When I first got there there was no one at the front desk, I ring the bell and no one. A sign says to pick up the lobby phone. Finally someone comes and I get checked in. I go to my room and it’s dirty. My socks were stained black and I was only there one night. The sheets had various stains on them which was concerning. Also, the curtains were riddled with holes and stains somehow. I didn’t expect much but at least standard hygiene practices to be met. On top of all that the walls are paper...