Minibaari, tallelokero huoneessa

Arvostelut: Fraser Suites Perth

5 out of 5
Fraser Suites Perth
10 Adelaide Terrace, East Perth, WA

Arvostelut

9,2

Upea

Arvosana 10 - Loistava. 1500 kautta 2304 arvostelua" "
Arvosana 8 - Hyvä. 583 kautta 2304 arvostelua" "
Arvosana 6 - OK. 129 kautta 2304 arvostelua" "
Arvosana 4 - Huono. 71 kautta 2304 arvostelua" "
Arvosana 2 - Hirveä. 21 kautta 2304 arvostelua" "

9,4/10

Siisteys

8,8/10

Henkilökunta ja palvelu

8,6/10

Palvelut/mukavuudet

9,2/10

Majoituspaikan kunto ja tilat

8,6/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Modernia ja tilavaa asumista lähellä keskustaa
Fraser Suitesin huoneet ovat moderneja ja tilavia. Huoneessamme oli oma keittiö. Kylpyhuone oli suuri ja kylpytuotteet laadukkaita. Hotelli on erinomaisen siisti ja hyvällä sijainnilla Perthin keskustaan nähden.
Alexis vastasi 9.4.2018
Kiitos arvostelustasi Fraser Suites Perth. Olen pelased, että nautitte vierailustasi kanssamme. Toivomme tervetulleeksi sinut takaisin lähitulevaisuudessa. Kidn terveisin, Alexis Hvalgaard operaatiojohtaja

10/10 Loistava

Melissa

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Lovely resort to stay at! Will definitely be back
Yöpyi 1 yön huhtikuussa 2024
Travis Clemmet vastasi 30.4.2024
Hi Melissa,Thank you for including Fraser Suites in your recent travel plans.It was great to see you enjoyed your stay with us, and we look forward to welcoming you back again soon.Kind regards,Travis Clemmet

8/10 Hyvä

Kushla

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Outstanding room with great view. Tv didn't work very well Didn't dine here because we didn't want to sit in the lobby but found a couple of good places nearby and could walk to.
Yöpyi 3 yötä huhtikuussa 2024
Travis Clemmet vastasi 30.4.2024
Hi Kushla,Thank you for including Fraser Suites in your recent travel plans.It was great to see you enjoyed your stay with us.Being located between Queens Gardens, and the Swan River, our guests certain are treated to some amazing views of our beautiful city.I am sorry to hear the TV didn't work well during your stay, and I have addressed this with our engineering team.It is great to hear you found some local restaurants to dine at. Hopefully during your next stay you will join us in our newly renovated restaurant for a meal.Looking forward to welcoming you back again soon.Kind regards,Travis Clemmet

10/10 Loistava

Alexi

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024

10/10 Loistava

Tina, Kellerberrin

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great hotel and reasonably priced. Only downside was an annoying alarm of some sort that kept going off in the lobby. We stayed on the 18th floor so it was nice and quiet in our room, with views over the river. Rooms are clean and have everything you need. Great place to stay in the city
Yöpyi 1 yön maaliskuussa 2024
Travis Clemmet vastasi 11.3.2024
Hi Tina,Thank you for including Fraser Suites Perth in your recent travels, it was great to read you enjoyed your stay with us.Being located between the WACA, Queens Gardens, and Swan River, we certainly do have some amazing views from our apartments !!With the renovation of our restaurant, some noises are generated which are beyond our control. We will work with the construction company to keep these to a minimum.Looking forward to welcoming you back again soon.Kind regards,Travis Clemmet

10/10 Loistava

Shinta

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Overall is good although the restaurant is still under renovation
Yöpyi 4 yötä helmikuussa 2024
Travis Clemmet vastasi 28.2.2024
Hi Shinta,Thank you for your feedback on your recent stay.We appreciate your patience and understanding regarding the renovations. While the renovations are ongoing, we have moved our breakfast buffet to our function facilities to ensure our guests can still enjoy a fresh, hot breakfast; and our lobby bar is also open for lunch and dinner.Looking forward to welcoming you back again soon.Kind regards,Travis Clemmet

10/10 Loistava

Leidy

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff that work there are really kind and keen to help you with anything you need. The bedroom was astonishing. Common areas are also in a good condition. We had a great time. Thank you :)
Yöpyi 1 yön helmikuussa 2024
Travis Clemmet vastasi 24.2.2024
Hi Leidy,Thank you for including Fraser Suites Perth in your recent travel plans.It was great to see you had an amazing stay with us.Our staff truly are our greatest asset, and it was wonderful to hear they helped make your stay memorable.Looking forward to welcoming you back again soon.Kind regards,Travis Clemmet

4/10 Huono

phillip james

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Was clean and quiet but wouldn't stay there again.
Yöpyi 2 yötä helmikuussa 2024
Travis Clemmet vastasi 28.2.2024
Hi Phillip,Thank you for including Fraser Suites Perth in your recent travels.I am sorry to hear your stay did not meet your expectations, and would love to hear any further feedback you have regarding your experience.Looking forward to hearing from you soon.Kind regards,Travis Clemmet

10/10 Loistava

Frank

Hyvää: Siisteys
Yöpyi 1 yön helmikuussa 2024

8/10 Hyvä

Tania

Matkusti kumppanin kanssa
Hyvää: Majoituspaikan kunto ja tilat
The bedroom TV unit had finger hand marks all over the front of the glass, the glass on the table was not sitting on the table correctly, the bed sheets were not tucked in which meant the sheets were all squashed up by morning. The bed and pillows were the highlight, 10/10
Yöpyi 1 yön tammikuussa 2024
Travis Clemmet vastasi 1.2.2024
Hi Tania,Thank you for including Fraser Suites Perth in your recent travel plans.Please accept my apologies for the finger hand marks on the glass, and the bed linen. I will ensure your feedback is relayed to our housekeeping team, so we can better improve our services for future travelers.Looking forward to welcoming you back again soon.

8/10 Hyvä

Thomas

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä joulukuussa 2023

10/10 Loistava

Connor

Yöpyi 1 yön tammikuussa 2024

10/10 Loistava

Bruce

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Spacious and well appointed. Very friendly service and great facilities. Fantastic
Yöpyi 3 yötä tammikuussa 2024
Travis Clemmet vastasi 31.1.2024
Hi Bruce,Thank you for including Fraser Suites Perth in your recent travel plans.It was great to see you enjoyed your stay with us.Our staff certainly are our greatest asset, and it was amazing to hear our wonderful team was able to provide you with a memorable experience.Looking forward to welcoming you back again soon.

8/10 Hyvä

Sahkuntala

Yöpyi 1 yön tammikuussa 2024

10/10 Loistava

Masayuki

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä joulukuussa 2023

6/10 OK

Anh Khoa

Matkusti perheen kanssa
Yöpyi 6 yötä joulukuussa 2023

8/10 Hyvä

MING

Matkusti perheen kanssa
Hyvää: Siisteys ja huoneen mukavuus
Yöpyi 6 yötä joulukuussa 2023

6/10 OK

Dan

Hyvää: Majoituspaikan kunto ja tilat
Huonoa: Siisteys
I always say a smile costs nothing but it is worth a thousand dollars. When I arrived at the front desk I found the staff were very off hand. Normally I would expect the first thing they would say is “Welcome to Fraser Suites.” There were no smiles and no welcoming words or any attempt at conversation. Our stay was for two nights, when we arrived back on the second night we found the bed had not been made and the room had not been cleaned. This situation arose because we had the “Do not disturb sign on.“ The cleaning staff left a note for us to ring a number and advise when the room was available. We did this, a woman answered and said it would be actioned, but to no avail. The night staff sent up towels but we had to make the bed. Not good enough.
Yöpyi 2 yötä tammikuussa 2024
Travis Clemmet vastasi 31.1.2024
Hi Dan,Thank you for speaking with Zurine regarding your stay over the phone.We appreciate you taking the time to provide us with your constructive feedback, and will work towards making the necessary improvements.Looking forward to welcoming you back again soon.

10/10 Loistava

Jose

Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023

10/10 Loistava

Andy

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat

10/10 Loistava

Rodney

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
As advertised
Yöpyi 4 yötä joulukuussa 2023

10/10 Loistava

TECK MENG LAWRENCE

Matkusti pienten lasten kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Easy check in, great service and friendly staff, stayed with a 2.5 year old. Provided baby cot and has equipped kitchen. No oil sauces or condiments. Might need to park on the street sometimes. Would stay again.
Yöpyi 3 yötä marraskuussa 2023
Ben vastasi 6.12.2023
Hi Lawrence,Thank you for your review. We are pleased to hear you had an enjoyable stay. We do have oil and condiments available for our guests. Car parking is subject to availability, and we always try our best to accommodate your requests. We look forward to seeing you again.

10/10 Loistava

hamish

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Fully self contained
Yöpyi 3 yötä marraskuussa 2023
Emma Davey vastasi 4.12.2023
Dear Hamish,Thank you for your great review! It is so nice to hear that you enjoyed our self-contained apartments. We hope you had a wonderful week and hope to welcome you back another time. Warmest Regards,Emma Davey

6/10 OK

Martin

Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 6 yötä marraskuussa 2023

10/10 Loistava

TOSHIO

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
部屋の音が気になったのでフロントに言ったら、部屋を交換していただいた。とても対応が良かった。困ったことの相談も引き受けてくれた。 パースに来たらまた泊まりたい。
Yöpyi 5 yötä marraskuussa 2023
Emma Davey vastasi 4.12.2023
Dear Toshio,Thank you for your great review! We hope you had a wonderful week and hope to welcome you back another time. Warmest Regards,Emma Davey

6/10 OK

Asten

Matkusti kumppanin kanssa
Room was spacious, however very noisy could hear everything happening in joining rooms and in the hallway, disturbing sleep. Buffet breakfast was pretty average for price, food wasn’t very hot.
Yöpyi 3 yötä marraskuussa 2023
Emma Davey vastasi 17.11.2023
Hi Asten,Thank you for taking the time to leave us some feedback on your recent stay. I am sorry that you found the public areas noisy and the buffet breakfast foods not as hot as you would like. I have raised these points with the relevant departments for their appraisal. We hope you had a great week and we hope to see you again another time. Kind Regards,Emma Davey

10/10 Loistava

Wayne

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We have stayed at Fraser’s suites a number of times and have always enjoyed the venue for cleanliness, accessibility and very helpful and friendly staff. We would recommend staying here again. Thank you staff at Fraser’s for providing a very enjoyable weekend’s birthday celebration for my wife and I. 😊
Yöpyi 2 yötä marraskuussa 2023
Emma Davey vastasi 4.12.2023
Dear Wayne,Thank you for your great review! We hope you and your wife had a wonderful birthday celebration and hope to welcome you back soon! Warmest Regards,Emma Davey

10/10 Loistava

Rhys

Matkusti pienten lasten kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Nice and new with a great view
Yöpyi 1 yön marraskuussa 2023
Emma Davey vastasi 7.11.2023
Dear Rhys,Thank you for your kind review! We are very glad to learn that you appreciated our nice rooms and were happy with the view. We look forward to welcoming you back another time!Warmest Regards,Emma Davey

10/10 Loistava

Lorraine, Tonbridge

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä lokakuussa 2023
Emma Davey vastasi 4.12.2023
Dear Lorraine,Thank you for your kind feedback! We hope you had a wonderful week and hope to welcome you back another time. Warmest Regards,Emma Davey

8/10 Hyvä

Blue

Yöpyi 2 yötä lokakuussa 2023
Emma Davey vastasi 4.12.2023
Dear Blue,Thank you for your feedback. We hope you had a great week and hope to welcome you back another time. Warm Regards,Emma Davey

6/10 OK

Dawn

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä lokakuussa 2023
Emma Davey vastasi 4.12.2023
Dear Dawn,Thank you for your great review! We hope you had a wonderful week and hope to welcome you back another time. Warmest Regards,Emma Davey

8/10 Hyvä

satomi

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
エレガントで高級な雰囲気で、温水プールやジムもあり滞在を楽しめました。 12階だったので、バルコニーからスワンリバーが見えてとても素敵でした。 館内のアロマの香りが少し甘すぎるかと思いました。好き嫌いが分かれると思います。 リクエストでハイダーベットを入れてもらいましたが、一泊50ドルでお得でした。
Emma Davey vastasi 14.10.2023
Dear Satomi,Thank you very much for your kind review! I am so pleased to hear that you enjoyed the view from your room and found our gym and heated pool to your liking. We hope you had a lovely week and look forward to welcoming you back another time.

4/10 Huono

Tarkistettu asiakas

Disappointed stay.
First time staying at this Hotel. Disappointed with the housekeeping service. They dont replenish the vanity kit, coffee and Chocolate drinks even when its all used up. Had to call them a few times before they come and replenish. The most shocking item we came across in the room was the bathrobe. There was a 10cm tear on the left sleeve. I couldn't believe that no checks were done on the bathrobes when they were preparing the room for new check-in. There was also no stationery in the room. Was told at the reception that we can request for it. Is this Fraser Suites standard? I stayed there for 7 nights. 2 nights booking was with Hotel.com and another 5 nights with another booking platform.
Yöpyi 1 yön syyskuussa 2023

10/10 Loistava

Jacob

Yöpyi 2 yötä syyskuussa 2023

8/10 Hyvä

Dilacta

Yöpyi 2 yötä elokuussa 2023

10/10 Loistava

ludita

Yöpyi 1 yön elokuussa 2023

8/10 Hyvä

Gemma

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Lack of parking was disappointing but other than that a beautiful stay!
Yöpyi 1 yön elokuussa 2023
Emma Davey vastasi 9.8.2023
Dear Gemma,Thank you for sharing your feedback on your recent stay with Fraser Suites Perth. We are pleased to hear that you enjoyed it and were comfortable during your time with us. Our parking is subject to availability but we are lucky enough to be surrounded by alternate street parking that our friendly team can assist to guide you to if you need other options. We hope you had a great weekend and look forward to welcoming you back in the future! Kindest Regards, Emma Davey

2/10 Hirveä

Shane

Matkusti kumppanin kanssa
Huonoa: Siisteys ja palvelut/mukavuudet
The Room was very nice, but the service was a bit rude and the car park for the venue was full when there were plenty of empty rooms. They should prioritise for people staying.
Yöpyi 2 yötä elokuussa 2023
Emma Davey vastasi 9.8.2023
Dear Shane,Thank you for your feedback. We are glad you found your room to your satisfaction. We apologise for the lapse in service and will strive to improve this for next time. We are sorry that you were unable to park onsite. We have limited parking bays for our guests and it operates subject to availability. We are fortunate enough to be surrounded by ample street parking though and our team can direct you to them on arrival. We hope to welcome you back again in the not-too-distant future. Kind Regards, Emma Davey

4/10 Huono

Vasos

Liikematkailija
Hyvää: Siisteys ja huoneen mukavuus
lovely stay but for the issues described
several issues during the stay including no car parks, no food in the restaurant, didn't send receipt as asked, and wifi did not work initially.
Yöpyi 2 yötä heinäkuussa 2023
Emma Davey vastasi 9.8.2023
Dear Vasos, Thank you for leaving us some feedback on your stay. We received your observations and acknowledge how we can improve these points as addressed above. We hope you had a productive week and hope to welcome you back another time. Kind Regards, Emma Davey

8/10 Hyvä

JOHN P

Yöpyi 3 yötä heinäkuussa 2023

10/10 Loistava

Merlyn

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä heinäkuussa 2023

2/10 Hirveä

Marc

Yöpyi 4 yötä heinäkuussa 2023

10/10 Loistava

Robert

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Parking hard . Only $10 to get to the casino by Uber from there and breakfast was really good cook breakfast buffet
Yöpyi 1 yön heinäkuussa 2023
Alexis H vastasi 24.7.2023
Dear Robert,Thank you for your review of Fraser Suites Perth. We are pleased you enjoyed your stay and the buffet breakfast. We hope to see you again!

6/10 OK

Krissy

Yöpyi 1 yön heinäkuussa 2023

10/10 Loistava

Christopher

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great rooms, great service and perfect location.
Yöpyi 1 yön heinäkuussa 2023
Alexis H vastasi 24.7.2023
Dear Christopher,Thanks for your review! We are pleased you enjoyed your stay and hope to welcome you back again soon.

4/10 Huono

Charlotte

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Palvelut/mukavuudet
Huonoa: Siisteys
Enjoyed the pool and spa. Room was spacious and smart. Tv didn’t work, no room service menu in the room. Couldn’t use the room phone.
Yöpyi 1 yön kesäkuussa 2023

10/10 Loistava

Sarah

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff was friendly, hotel clean lots to choose from at breakfast
Yöpyi 1 yön kesäkuussa 2023

2/10 Hirveä

Richard manu

Yöpyi 1 yön kesäkuussa 2023

8/10 Hyvä

Declyn

Yöpyi 1 yön toukokuussa 2023

10/10 Loistava

Hayley

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice room. Beautiful view
Yöpyi 1 yön toukokuussa 2023