4/10
The experience is subpar compared to the expectations set by the Expedia booking page. We had a baby and checked out early on Saturday. Positives: they have an airport shuttle with a nice driver.
Negatives: the hotel is more like a 3-star motel with rooms equipped with some dishes plus a microwave and fridge. The suite room as such is pretty congested. They don’t even provide lotion without asking at the reception. Cleanliness and upkeep is pretty rudimentary. We had noisy neighbors and there was an odd smell when we opened the door. There are no cribs but only broken pack n plays that you need to collect from downstairs. Water is supposedly only for HHonors but was given to us as complementary anyways. There was a $30 early checkin charge though I had called in previous night and confirmed that it won’t be charged after 11 am if rooms are available. Breakfast is a sub-par make your own waffles, bad coffee, good oatmeal, cheap breads. Only a vending machine in the property and no convenience store. It’s an area with many hotels close by but no restaurants at a walkable distance (though it’s never advisable in the Phoenix weather). Overall a 2-star experience
Ravi
Yöpyi 2 yötä heinäkuussa 2025