Phoenix Hotellit

”The Palmer House has an elegant charm that you feel as soon as you walk into the main lobby. You just want to sit and admire the beauty of this hotel. I loved the whole experience of my stay. I will definitely be going back to the Palmer House. ”

”Yes”

”The staff was friendly and property was great. Only downfall is parking ”

”Palvelu erinomaista”

”Great location, customer service was very nice , clean rooms and the pool was great . Good breakfast !”

”Close to the water walk and many sights. Experience parking. No point on parking there. ”

”Excellent location in downtown Chicago. Short distances to everywhere. Only downside was the weak shower pressure.”

”I booked this hotel from out of town! When I got there the staff were really nice and the hotel was very clean! I stayed do 4 days on my 2nd day my room key to the pool didn’t work! The lady Char at the front desk made it seem like it was my fault and told me she needed to look into my reservation and just had a nasty attitude because she took my key and locked me out of my room! I waited over 30 minutes for her to figure out what’s wrong with my key that she kicked me out of my room with....

”Came with car. Parked and checked in. All good, easy and fast. Went up to room. No straight lake view as reserved, lake behind the corner. Went back to to ask about it. Got lake view room. View was awesome. Room was nice size but either not cleaned or done in a hurry. Not really clean. Some medicines found on the floor. Street and train noises could easily be heard. Even on the upper floors. Staff was really nice and helpful. Took our feedback seriously.”

”Comfortable beds and very good location, in downtown and just next to blue line for O’Hare”

”Needed a budget place for just sleeping in a central Chicago. For that purpose excellent choice due its location (metro + walking distace everywhere). Quiet+clean hotel and safe location. The attached pub on the street level is nice. Would come next time for a similar trip. Would need a bit of renovation already and definitely more power sockets around the room table ;) Some coffee to go and small stuff to eat in the lobby during mornings would be great. ”

”Check-in was semi-self-service”

”Tyttären kanssa asuimme kahden makuuhuoneen asunnossa. Tilaa ja omaa rauhaa oli mukavasti. Keittiössä oli kaikki tarpeellinen, mutta astioita olisi voinut olla enemmän, ettei olisi tarvinnut pestä niitä niin usein. Kylpyhuoneet vaatisivat perusteellisempaa suursiivousta. Kuntosali oli kookas ja välineitä riittävästi.”

”Extremely clean space. Amazing amenities. Very helpful staff. Unbeatable location. Easy and smooth process throughout my entire stay. ”

”We had a nice room with great views to the river. Bed and bath were ok, not great. The ac was quite loud and I missed more space to put my clothes into.”

”did not use ”

”Very helpful and attentive staff. The room was comfortable and clean. It is in an excellent location. We plan on staying here again in the future.”