Phoenix Hotellit

”👍”

”Very nice.”

”Very clean, great front desk staff. Elijah, Jackie. Great breakfast, great housekeeping. I've visited this hotel many times and enjoy staying there for my stay cation.”

”Breakfast was good. We enjoyed the variety but orange juice was only available the first morning we ate breakfast. This morning they ran out of plain bagels and the berry waffle mix. Staff was great- very attentive and addressed a barking dog the first night promptly when another guest told them at the desk(the room with the dog was by our room so we had noticed it as well)”

”Check in. Smells on entry. Hearing people have sex at the front desk checking in. Asked for refund. Company I booked with, found 190% better. 6 ways to travel!”

”Recently updated, but it is not kept clean. The staff wasn’t confident at best. I booked a room with double bed, got a single bed and then they got upset when I asked about it. Every time I dealt with them, it felt like I was being an inconvenience. I tried to use the bar and the first words out of their mouth where last call… I ended up just walking away. Breakfast was subpar at best… Not a single person in sight to keep up with cleaning tables. Some of the tables were absolutely filthy, I...

”Great location, parking garage, breakfast and….. kid friendly!!!! Definitely can’t beat the price!!!!”

”I love the location, first and foremost! The atmosphere, restaurant, staff members, etc. were amazing as well. Already planning my next trip to Chicago and I will most definitely be staying at The Sophy!”

”Very happy with my stay. The location was ideal, as it was right next to millennium Park. And definitely within walking distance to Michigan Avenue, where all of the shops and attractions can be found. Front desk staff was friendly from check-in to check out. Would highly recommend, and look forward to staying here when I travel to Chicago again.”

”We had to book this hotel at the last minute. We chose Hampton because you know it will be clean and staff is always friendly. Great hotel!”

”Everyone was very friendly and helpful at the hotel. Breakfast had lots of choices and space to eat. Laundry is available 24 hours. Room was very clean and roomy. Only complaint was the lukewarm shower. Other than that, it would have been an excellent stay. Hotel was convenient to everything you could need- restaurants (Culver's- excellent), stores, and gas stations. Amish Store around the corner had the best raspberry pie I ever had.”

”Check your bed but other than that was good”

”Room toilet was covered in what seemed to be weeks of urine. Ice machine sounded like a running toilet. Kids playing in hall all hours of the day and night. Pool was not clean”

”No hot water, ac didnt work, tv didnt work, water smelled like sulfur, multiple keycards stopped working and very slow wifi.”

”Close to the water walk and many sights. Experience parking. No point on parking there. ”

”Bad sheet are very bad and lot of stain”