Hotellit uima-altaalla - Phumi Trach Pok, Soutr Nikom

"For the price of our stay, the hotel was ok. The personnel couldn´t really communicate in English, which caused challenges with check-in. They couldn´t find our reservation at first, even though the hotel was practically empty. What was misleading is that there are two separate Lucky Angkor accommodations in Hotels.com: One is called Lucky Angkor Hotel & Spa, the other one is Lucky Angkor. The hotel listings have different prices too, which is very confusing. In practice it is the same exact hotel. I understand this hotel too has suffered from Covid and with fewer tourists today but it would be fair not to advertise the hotel having a restaurant and a spa, which definitely was not the case. There were hardly any lights on at the hotel either and definitely no spa or restaurant open or any services available for that matter. We got only cool water from the room shower too. I hope there will be more tourists in the future but for the moment I have two suggestions: Please remove the misleading mentioned services from the listing as well as remove one of the mentioned accommodations from Hotels.com both of them being the same hotel. :) As said, for the price we paid, this was a decent stay. We came around 9 PM and left in the morning so basically just slept over. We had dinner and breakfast at the hotel next door, so eventually it worked fine for us. "