Ulkouima-allas avoinna 8.00–20.00, aurinkovarjoja, aurinkotuoleja

Arvostelut: Holiday Inn Mauritius Mon Tresor, an IHG Hotel

4 out of 5

Arvostelut

8,6

Loistava

Arvosana 10 - Loistava. 177 kautta 354 arvostelua" "
Arvosana 8 - Hyvä. 127 kautta 354 arvostelua" "
Arvosana 6 - OK. 30 kautta 354 arvostelua" "
Arvosana 4 - Huono. 10 kautta 354 arvostelua" "
Arvosana 2 - Hirveä. 10 kautta 354 arvostelua" "

9,2/10

Siisteys

8,6/10

Henkilökunta ja palvelu

8,2/10

Palvelut/mukavuudet

9,0/10

Majoituspaikan kunto ja tilat

8,4/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Juha

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Erinomainen
Erittäin mukavassa ympäristössä.Ruoka edullinen ja hotellilla ilmainen kuljetus. Hyvä sijainti vain 5.min kentälle,silti koneiden äänet eivät häirinneet.Lepakoita oli kiva bongailla terassilla auringon laskiessa.
Yöpyi 1 yön tammikuussa 2024
Guest Experience Executive vastasi 31.1.2024
Dear Valued Guest,Thank you for taking the time to share your wonderful experience. We take pride in providing excellent service to our esteemed guests and it is truly encouraging that our efforts resonated with you. Hoping to have the pleasure to welcome you back for another memorable and unforgettable moment at Holiday Inn Mauritius Mon Trésor.Thanks,Kind RegardsGuest Experience Executive

6/10 OK

Julia

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Huoneen mukavuus
Decent hotel
The hotel’s biggest and maybe the only advantage is that it is close to the airport, I would not recommend to stay here for too long. Car or any vehicle is 100% must to get around. Room was nice and tidy except from under the bed. The hotel offers a transport to nearby mall and beach but that’s pretty much all you can do at this location.
Yöpyi 3 yötä tammikuussa 2023
Assistant Guest Experience and Quality Manager vastasi 16.1.2023
Dear Guest,Thank you for taking the time to give us your feedback following your stay at the hotel.Indeed, the hotel situated near the airport is ideal for transit and short stay guest.We are pleased to read that you appreciated the room and the facilities that the hotel proposes.Thank you for choosing Holiday Inn Mauritius Mon Tresor.Kind regards,

8/10 Hyvä

Anette

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 5 yötä tammikuussa 2020
The Management vastasi 5.2.2020
Dear Guest, Thank you for rating us. We hope to have the pleasure of welcoming you again. Best Regards, Guest Experience & Quality Champion Holiday Inn Mauritius Mon Tresor

10/10 Loistava

Ilona

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
We were just transiting one night so this was perfect, close to the airport, good breakfast, after check out took bikes and went to the beach for a swim before the flight.
Yöpyi 1 yön maaliskuussa 2019
The Management vastasi 1.4.2019
Dear guest, We would like to thank you for taking the time to give us your feedback following your stay in our hotel. We are pleased to read that we have succeeded in making your stay an agreeable one. Indeed, our mission is to offer innovative comfort to our guests and our hotel situated next to the airport is ideal for transit or short stay passengers. We hope to have the pleasure of welcoming you again. Best Regards, The Management Holiday Inn Mauritius Mon Tresor

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Viihtyisä hotelli. Kuljetus rannalle oli hyvä. Beach house oli siisti ja ranta erinomainen. Ruokien hinta-laatusuhde oli hyvä.
Yöpyi 2 yötä helmikuussa 2019
The Management vastasi 1.4.2019
Dear Guest, We would like to thank you for taking the time to give us your feedback following your stay in our hotel. Indeed, our mission is to offer innovative comfort to our guests and our hotel situated next to the airport is ideal for transit or short stay passengers. We hope to have the pleasure of welcoming you again. Best Regards, The Management Holiday Inn Mauritius Mon Tresor

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nice clean hotel
Good value for the money.
Yöpyi 3 yötä marraskuussa 2018
The Management vastasi 11.12.2018
Dear Guest, We would like to thank you for taking the time to give us your feedback following your stay in our hotel. We are pleased to read that we have succeeded in making your stay a memorable one. Indeed, our mission is to offer innovative comfort to our guests. We hope to have the pleasure of welcoming you again. Thanks & Kind Regards, The Management Holiday Inn Mauritius Mon Tresor

10/10 Loistava

Kari, Helsinki

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Kohtuuhintainen keidas lentoaseman läheisyydessä
Hotelli tarjoaa hyvän levähdyspaikan, jos on lähdössä myöhäisellä tai aikaisella lennolle Mauritiukselta. Hotellin palvelu on kauttaaltaan hyvää, ja se sijaitsee vain parinsadan metrin päässä lentoaseman uudesta matkustajaterminaalista. Lentoasemasta ei aiheudu hotelliin minkäänlaista meluhaittaa. Hotellilla on ilmainen kuljetus sekä lentokentälle että läheiselle hiekkarannalle, jossa on hotellivieraiden käytössä peruspalvelut hotellin omassa "Beach Housessa".

10/10 Loistava

FRANCOIS jean louis

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Vraiment super cet hôtel
Yöpyi 1 yön huhtikuussa 2024
Guest Experience Executive vastasi 10.5.2024
Cher Client,Nous vous remercions sincèrement d'avoir pris le temps de partager votre merveilleux commentaire. Nous sommes ravis d'apprendre que notre hôtel a pu répondre à vos attentes et vous offrir une expérience inoubliable. Au plaisir de vous accueillir à Holiday Inn Mauritius Mon Trésor. Bien Cordialement, Guest Experience Executive

10/10 Loistava

Candace

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
nice property
Yöpyi 1 yön helmikuussa 2024
Guest Experience Executive vastasi 7.5.2024
Dear Valued Guest,Thank you for taking the time to share your feedback. We are pleased to read that you enjoyed your stay with us. Hoping to have the pleasure to welcome you soon at Holiday Inn Mauritius Mon Trésor for another memorable experience.Sincerely,Guest Experience Executive

2/10 Hirveä

Seher

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Felt very unsafe with unprofessional staff. Luckily we only stayed due to our flight being delayed. one of the bartenders charged us double for our 2 coffees (£11.08). He said it was because we asked for double shot. We disputed this and said we had the same 2 drinks in the morning and paid the normal price of (£5.54), but staff member was very aggressive and impolite. We paid the £11 for two coffees as we felt unsafe and didn’t want the situation to escalate. The bathroom in the room was dirty, flies everywhere and a foul odour coming from the bathroom drains. The bar area was the same, lots of flies and mosquitoes. Very dirty. Food was not fresh, definitely not worth the money.
Yöpyi 1 yön huhtikuussa 2024
Guest Experience & Quality Executive vastasi 23.4.2024
Dear Valued Guest, Thank you for your feedback regarding your recent stay with us. We are very sorry to read that your experience with us did not meet your expectations. After verification, for the coffee, actually we did an exception for the first coffee you ordered during the day we indeed give you a double shot free of charge and it has been clearly explained that next time you order a double shot, it will be charged.As for the room we always encourage our guest to inform the Manager on Duty for any issue encountered as we did not received any complained during your stay. Concerning the flies, being in rainy season and a tropical island we do face this kind of situation rest assured that we do regular inspection.Hope that this will not stop you from visiting us again.Sincerely,

10/10 Loistava

Grace

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff was awesome room was nice
Yöpyi 1 yön huhtikuussa 2024
Guest Experience Executive vastasi 14.4.2024
Dear Valued Guest,Thank you for taking the time to share your amazing experience. It warms our heart to know that the efforts of our dedicated team members resonated with you and that you liked the room. Hoping to have the pleasure to welcome you back at Holiday Inn Mauritius Mon Trésor for another memorable stay.Sincerely,Guest Experience Executive

10/10 Loistava

Karen

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely hotel. We took advantage of the free shuttles to a beach hotel, shopping mall and airport. Pretty gardens to relax in too.
Yöpyi 1 yön helmikuussa 2024
Guest Experience Executive vastasi 5.3.2024
Dear Valued Guest,Thank you for taking the time to share your amazing experience. Your appreciation for our service means a lot to us, and we cannot wait to welcome you back at Holiday Inn Mauritius Mon Trésor for another memorable time.Sincerely,Guest Experience Executive

10/10 Loistava

Philip

Yöpyi 1 yön helmikuussa 2024
Guest Experience Executive vastasi 25.2.2024
Dear Esteemed Guest,Thank you for choosing Holiday Inn Mauritius Mon Trésor for your stay. We welcome with great delight your excellent rating on our hotel. Hoping to have the pleasure to welcome you back for another memorable time. Sincerely,Guest Experience Executive

8/10 Hyvä

bruce

Hyvää: Siisteys ja henkilökunta ja palvelu
Very good staff Facility could use a bit of a refurbishment
Yöpyi 1 yön helmikuussa 2024
Guest Experience Executive vastasi 19.2.2024
Dear Valued Guest,Thank you for taking the time to share your recent Holiday Inn Experience. We are very happy to read that the efforts of our dedicated team members resonated with you. We really appreciate that you took the time to evaluate our hotel and rest assured that we are doing our utmost everyday to satisfy our esteemed guests. We have already started the refurbishment and same is still ongoing. Hoping to have the pleasure to welcome you back at Holiday Inn Mauritius Mon Trésor. Sincerely,Guest Experience

10/10 Loistava

Chris

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024
Guest Experience Executive vastasi 10.2.2024
Dear Valued Guest,Thank you for choosing Holiday Inn Mauritius Mon Trésor for your stay. We welcome with great delight your excellent rating on our hotel. Hoping to have the pleasure to welcome you back in a near future.Sincerely,Guest Experience Executive

2/10 Hirveä

Marion

Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Tried to stay another hour in the room cause my flight at midnight not possible someone assigned to check in in my room asked to pay for another night was told at reception room category not available if I check on holiday inn homepage it’s available well that’s a bad customer service for someone who wants to stay some more hours in the room
Yöpyi 1 yön helmikuussa 2024
Guest Experience & Quality Executive vastasi 9.2.2024
Dear Guest, We would like to thank you for your feedback following your recent stay at Holiday Inn Mauritius Mon TresorOur receptionist informed you that your room was already assign to another guest thus could not give you the room for a late check out, we did not mention that room category is not available.The check out time is 11am and late checkout is given with extra cost subject to availabilityWe hope to have the pleasure of welcoming you again

6/10 OK

Frank, Fairhaven

I stayed one night prior to a flight. It's average. Checking in was not smooth. I had to wait for a room. Flight crews from all the airlines stay here, so there is a lot of change over. My room was recently redone, except for the bathroom. It was ok. I did not use the free shuttle, as I had a driver. I did not use the spa or any other amenities. It's an airport hotel. It is not near anything except for the airport. Enough said.
Yöpyi 1 yön tammikuussa 2024
Guest Experience Executive vastasi 4.2.2024
Dear Valued Guest,Thank you for taking the time to share your detailed feedback. The check-in is at 15 pm and check-out at 11 am (mentioned at the time of your booking).The check-in time and procedures were well respected for your booking. You arrived at around 1pm and our team member clearly explained to you that the check-in time is 15 pm. You even got your room at 14h40 with the efforts of our Housekeeping team. Holiday Inn Mauritius Mon Trésor is a 4* Business Hotel situated next to the airport and is ideal for either transit or short stay passengers. We do welcome crew members from some airlines also. We are committed to ensuring that our guests feel cared for from the moment they check in and we sincerely apologise if we fell short of your expectations. Again, thank you for sharing your rating and comments, and if I can be of any assistance to you, please contact me directly either on + 230 6012747 or on guestexp@himauritius.mu. Hoping to have the pleasure to welcome you back at Holiday Inn Mauritius Mon Trésor.Sincerely,Guest Experience Executive

4/10 Huono

Eric

Huonoa: Siisteys ja henkilökunta ja palvelu
Décevant
Accueil tres en dessous Le personnel ne cherche vraiment pas a vous satisfaire
Yöpyi 1 yön tammikuussa 2024
Guest Experience Executive vastasi 30.1.2024
Cher Client,Nous vous remercions d’avoir pris le temps de partager votre commentaire qui a retenu toute notre attention. Il semble que l’expérience que vous avez vécue n’ait pas entièrement répondue à vos attentes et nous en sommes sincèrement désolés. Nous obéissons au Brand Standard de IHG. Nous faisons de notre mieux pour satisfaire nos clients selon les demandes telles que ' le early check-in et le late check-out.' Cela vous a été clairement expliqué par nos collaborateurs. Nous vous remercions encore une fois d’avoir choisi Holiday Inn Mauritius Mon Trésor pour votre séjour et nous espérons avoir la chance de vous accueillir à l’avenir.Bien Cordialement,Guest Experience Executive

8/10 Hyvä

Yi

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It is a nice place, just a bit out there for getting anywhere.
Yöpyi 2 yötä tammikuussa 2024
Guest Experience Executive vastasi 27.1.2024
Dear Valued Guest,Thank you for taking the time to share your experience. We are delighted to read that you enjoyed your stay with us. Our hotel being near to the airport makes it more convenient for either short stay or transit guests. We do provide complimentary shuttle service to and from the airport, to the nearby mall and Astroea Beach on scheduled time.There is the possibility to order taxi also. Hoping to have the pleasure to welcome you back at Holiday Inn Mauritius Mon Trésor.Sincerely,Guest Experience Executive

10/10 Loistava

Wade

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It had a beautiful view of the mountains in a quiet location very close to the airport
Yöpyi 1 yön joulukuussa 2023
Guest Experience Executive vastasi 25.1.2024
Dear Esteemed Guest,Thank you for taking the time to share your heartfelt review. We welcome with great delight your excellent rating on our hotel. Indeed, our hotel being near to the airport makes it more convenient for either short stay or transit guests. Hoping to have the pleasure to welcome you back at Holiday Inn Mauritius Mon Trésor for another unforgettable moment.

10/10 Loistava

Brian, Santa Clarita

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Fantastic property. Great food in the restaurant, had breakfast and dinner. The hotel was clean and Quiet. The staff was very friendly and helpful. Pool was great. Would certainly stay here again!
Yöpyi 4 yötä tammikuussa 2024
Guest Experience Executive vastasi 25.1.2024
Dear Valued Guest,It brings us immense joy to read your wonderful feedback. We take pride in delivering exceptional service and it warms our heart to know that our efforts resonated with you. Your recommendation means a lot to us. Hoping to have the pleasure to welcome you back at Holiday Inn Mauritius Mon Trésor for another memorable stay. Sincerely,Guest Experience Executive

8/10 Hyvä

Teddy

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Guest Experience Executive vastasi 23.1.2024
Dear Valued Guest,We welcome with great delight your excellent rating on our hotel. Hoping to have the pleasure to welcome you back at Holiday Inn Mauritius Mon Trésor and we thank you for your loyalty towards the IHG. Sincerely, Guest Experience Executive

6/10 OK

Denise

Yöpyi 3 yötä tammikuussa 2024
Guest Experience Executive vastasi 23.1.2024
Dear Esteemed Guest,We welcome with great delight your rating on our hotel. Hoping to have the pleasure to welcome you again in a near future at Holiday Inn Mauritius Mon Trésor. Sincerely, Guest Experience Executive

2/10 Hirveä

Luc

Never made it,still stuck in reunion island
Yöpyi 1 yön tammikuussa 2024
Guest Experience Executive vastasi 19.1.2024
Dear Valued Guest,Thank you for taking the time to share your feedback following your recent stay with us. Flight cancellations during cyclonic periods are unfortunately not under our control. We completely understand your comment and dissatisfaction. Hoping to have the opportunity to welcome you at Holiday Inn Mauritius Mon Trésor in a near future.Sincerely,Guest Experience Executive

10/10 Loistava

Vincent

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Guest Experience Executive vastasi 15.1.2024
Dear Esteemed Guest,Thank you for taking the time to share your wonderful ratings on our hotel. We are thrilled to read that you had an amazing time among us. Hoping to have the pleasure to welcome you back for another memorable and unforgettable stay at Holiday Inn Mauritius Mon Trésor.Sincerely,Guest Experience Executive

6/10 OK

JET COMPANION

Liikematkailija
Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lobby area too noisy with loud speaker music interfering with different music in the bar area. Also: my flight arrived at 0630, early check in was requested at the time of booking and was denied upon arrival. My departure flight was at 2230 and no late check out was possible. This is suboptimal for an airport hotel.
Yöpyi 2 yötä tammikuussa 2024

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Overall nice hotel
Nice hotel, no variety on vegetarian menus. Comfortable bed, so nice. Bathroom was not too clean and bad smell drainage odour
Yöpyi 2 yötä joulukuussa 2023

8/10 Hyvä

Denise

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä joulukuussa 2023

10/10 Loistava

bernard

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
super hotel
navette gratuite pour l'aeroport et la plage
Yöpyi 1 yön joulukuussa 2023
Guest Experience Executive vastasi 5.1.2024
Cher Client,Nous tenons à exprimer notre sincère gratitude pour avoir partagé votre commentaire après votre séjour à Holiday Inn Mauritius Mon Trésor. Effectivement, nous avons les navettes gratuites pour aéroport, Bo Valon Mall et Astroea Beach Club (en rotation). Au plaisir de vous accueillir à Holiday Inn Mauritius Mon Trésor. Bien Cordialement, Guest Experience Executive

8/10 Hyvä

Rick

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Close to the airport, convenient shuttle service.
Yöpyi 1 yön joulukuussa 2023
Guest Experience Executive vastasi 27.12.2023
Dear Esteemed Guest,Thank you for sharing your positive experience with us. We are thrilled to read that you had a wonderful stay with us. Looking forward to welcome you back at Holiday Inn Mauritius Mon Trésor.Sincerely,Guest Experience Executive

8/10 Hyvä

WONGYOO

Yöpyi 2 yötä lokakuussa 2023
Guest Experience Executive vastasi 15.12.2023
Dear Valued Guest,Thank you for sharing your recent Holiday Inn Experience. We welcome with great delight your excellent ratings on our hotel. We hope to have the pleasure to welcome you back at Holiday Inn Mauritius Mon Trésor for another memorable stay.Sincerely,Guest Experience Executive

10/10 Loistava

Birgit

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Schönes Flughafenhotel
Yöpyi 1 yön marraskuussa 2023
Guest Experience Executive vastasi 29.11.2023
Dear Valued Guest,Thank you for taking the time to share your recent Holiday Inn Experience. Our hotel situated next to the airport is ideal for either transit or short stay passengers and our mission is to offer innovative comfort to our guests.It is our commitment to provide exceptional service and create memorable experiences for our guests and we are thrilled to have achieved this during your stay. Hoping to have the pleasure of welcoming you again at Holiday Inn Mauritius Mon Trésor.Sincerely,Guest Experience Executive

6/10 OK

Dr. Nadia

Staff are not so flexible and the rooms are noisy.. had couple of stays & both were not so comfy…
Yöpyi 1 yön marraskuussa 2023

4/10 Huono

Denis

Yöpyi 1 yön marraskuussa 2023
Guest Experience Executive vastasi 19.11.2023
Dear Valued Guest,Thank you for taking the time to share your ratings on our hotel. We strive to deliver perfect service at all times and it is our utmost priority that our guests have an unforgettable experience with us. Again, thank you for sharing your ratings, and if I can be of any assistance to you, please contact me directly either on + 230 6012747 or on guestexp@himauritius.mu.Sincerely,Guest Experience Executive

10/10 Loistava

Justin

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great Holiday Inn, equivalent to the great holiday inns i am used to in North America too. Offer free transportation to beach and mall which is great. Friendly staff, nice pool and nice gym.
Yöpyi 1 yön lokakuussa 2023
Guest Experience Executive vastasi 6.11.2023
Dear Valued Guest,Thank you for taking the time to share your heartfelt review on our hotel. It brings us immense pleasure to read that you found every aspect of your stay impeccable and your kinds words reinforce our commitment to exceptional Mauritian hospitality. It is heartwarming to know that our efforts resonated with you and we cannot wait to welcome you back at Holiday Inn Mauritius Mon Trésor.Sincerely,Guest Experience Executive

10/10 Loistava

Dominique

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Séjour fantastique dans un lieu paradisiaque. Nous recommandons vivement cet établissement, plage magnifique, personnel bienveillant et très attentionné, chambre propre et confortable, une cuisine excellente dans chaque restaurant
Yöpyi 1 yön lokakuussa 2023
Guest Experience Executive vastasi 25.10.2023
Chère Cliente, Nous vous remercions sincèrement d'avoir pris le temps de partager votre merveilleux commentaire sur votre séjour parmi nous. Nous sommes ravis d'apprendre que vous avez vécu une expérience superbe à Holiday Inn Mauritius Mon Trésor. Au plaisir de vous accueillir à nouveau pour une expérience toute aussi mémorable à l'avenir.Cordialement,Guest Experience Executive

10/10 Loistava

AMELIE

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön lokakuussa 2023
Guest Experience Executive vastasi 24.10.2023
Dear Valued Guest,Thank you for taking the time to share your feedback following your stay with us. We welcome with great delight your excellent ratings on our hotel. We take great pride in providing exceptional service and creating lasting memories for our guests and it is heartwarming to know that our efforts resonated with you.Hoping to have the pleasure to welcome you back at Holiday Inn Mauritius Mon Trésor for another memorable experience.Sincerely,Guest Experience Executive

4/10 Huono

Vincent

Yöpyi 1 yön lokakuussa 2023
Guest Experience Executive vastasi 24.10.2023
Dear Valued Guest,Thank you for taking the time to share your feedback with us. We are always looking to improve our services and rest assured that we had taken your comments into consideration during your stay with us. We do apologise for the inconvenience caused again. Hoping to have the pleasure to welcome you back at Holiday Inn Mauritius Mon Trésor.Sincerely,Guest Experience Executive

10/10 Loistava

Siegfried

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
the complementary shuttle service from and to airport worked perfectly
Yöpyi 1 yön lokakuussa 2023
Guest Experience Executive vastasi 9.10.2023
Dear Valued Guest,Thank you for taking the time to write about your recent Holiday Inn Experience. Indeed, the free shuttle service offered to the airport from 07h00 till 23h30 on a rotation basis is for the comfort of our esteemed guests. We take great pride in providing exceptional service and creating lasting memories for our guests and it is heartwarming to know that our efforts resonated with you. Your appreciation is very much valuable to us, and we cannot wait to welcome you back at Holiday Inn Mauritius Mon Trésor.Sincerely,Guest Experience Executive

10/10 Loistava

Esther

Yöpyi 3 yötä syyskuussa 2023
Guest Experience Executive vastasi 28.9.2023
Dear Valued Guest,Thank you for sharing your Holiday Inn Experience. We are thrilled to read your excellent ratings on our establishment. Hoping to have the pleasure to welcome you again at Holiday Inn Mauritius Mon Trésor.Yours Sincerely,Guest Experience Executive

10/10 Loistava

Nathan

Matkusti ryhmän kanssa
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Staff was very nice helpful and a smile the place is not near any thing or the beach that did make it quite
Yöpyi 3 yötä elokuussa 2023
Guest Experience Executive vastasi 5.9.2023
Dear Valued Guest, Thank you for taking the time to write about your recent Holiday Inn Experience. We welcome with great delight your excellent ratings and reviews on our hotel. We take great pride in providing exceptional service and creating lasting memories for our guests and it is heartwarming to know that our efforts resonated with you. Your appreciation is very much valuable to us, and we cannot wait to welcome you back at Holiday Inn Mauritius Mon Trésor.Sincerely,Guest Experience Executive

8/10 Hyvä

Voila

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
It took 2 hours to book into the hotel... 3 staff members behind the counter but only one checked guests in. Pathetic! But, other than that, the hotel is neat, clean and tidy and the facilities are great.
Yöpyi 1 yön elokuussa 2023
Guest Experience Executive vastasi 15.8.2023
Dear Valued Guest, We thank you for taking the time to share your experience on our hotel with us. Our team members strive to provide excellent service to our guests at all times and we are very sorry to read that you had to wait for the check-in which may have been uncomfortable. Nevertheless, we are happy to read that you had a good time amongst us. We take note of your comments with paramount importance in an attempt to better ourselves and hope that you will give us the opportunity to welcome you back at Holiday Inn Mauritius Mon Trésor. Sincerely,

4/10 Huono

Herve

Matkusti kumppanin kanssa
We had to wait The transport 30 minutes upon arrival. The TV in the room was not working and they didn't manage to repair it nor offer another room. The breakfast buffet didn't include Mauritian specialities.
Yöpyi 1 yön heinäkuussa 2023
Guest Experience Executive vastasi 2.8.2023
Dear Valued Guest,Thank you for taking the time to share your recent Holiday Inn Experience. Our shuttles wait for our guests at the door no4. The free shuttle service to and from the airport starts as from 07h00 till midnight, each 15 to 20 minutes depending on availability.There has been a technical issue concerning the television channels and we are currently working on it. We do apologise for the inconvenience caused during your stay.The buffet for breakfast is accordingly to the IHG Brand Standard.There is one local dish provided everyday at the buffet.Hoping to have the pleasure to welcome you back at Holiday Inn Mauritius Mon Trésor.Sincerely,

10/10 Loistava

anna

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Hôtel de transit pratique et très confortable.
Yöpyi 1 yön heinäkuussa 2023
Guest Experience Executive vastasi 20.7.2023
Chère Cliente,Nous vous remercions d'avoir pris le temps de partager votre expérience dans notre hôtel. On est situé non loin de l'aéroport qui est idéal pour les passagers en transit ou de court séjour. Nous sommes ravis de constater que vous avez passez un bon moment parmis nous. Nous serions ravis de vous accueillir à nouveau et vous offrir un séjour aussi agréable que celui-ci.Cordialement,

10/10 Loistava

yvonne

Yöpyi 1 yön heinäkuussa 2023
Guest Experience Executive vastasi 18.7.2023
Dear Esteemed Guest,We welcome with great delight your excellent rating on our hotel. A positive guest experience is something our staffs take great pride in, so we value your feedback a lot. Hope that you will give us the pleasure to welcome you back at Holiday Inn Mauritius Mon Trésor.Thanks,Kind Regards

10/10 Loistava

M

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön toukokuussa 2023
Guest Experience and Executive vastasi 2.6.2023
Dear Guest, We would like to thank you for your encouraging ratings. We are pleased to hear that you enjoyed your stay at our property. Hoping to welcoming you for your next stay.

6/10 OK

Mohamed Phénix

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Personnel peut accueillante
Yöpyi 1 yön toukokuussa 2023
Guest Experience and Executive vastasi 31.5.2023
Cher Client, Nous vous remercions d’avoir pris le temps de nous faire part de vos commentaires sur notre hôtel. Nous vous remercions pour votre commentaire. Nos Collaborateurs sont toujours à l'écoute de nos clients a fin de les satisfaire. Nous espérons vous accueillir à nouveau très bientôt. Cordialement,

8/10 Hyvä

JEAN MICHEL

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Un seul bémol les draps et la couette étaient humides et nous avons demandé de les changer à 23h ce qui a été fait rapidement
Yöpyi 1 yön toukokuussa 2023
Assistant Guest Experience and Quality Manager vastasi 25.5.2023
Cher Client, Nous vous remercions d’avoir pris le temps de nous faire part de vos commentaires sur notre hôtel. Nous sommes ravis de constater que vous avez eu un agréable séjour parmi nous. Nous espérons vous accueillir à nouveau très bientôt.

8/10 Hyvä

Yi Fang

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Muy cómodo para ir al aeropuerto. Buenas instalaciones y habitaciones agradables.
Yöpyi 1 yön toukokuussa 2023
Guest Experience vastasi 9.5.2023
Dear Guest,Thank you for taking the time to give us your feedback further to your stay at Holiday Inn Mauritius Mon Tresor. We are pleased to read that you enjoyed your stay with us.Hoping to welcoming you for your next stay.Sincerely,Guest Experience Executive

8/10 Hyvä

Christian

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was a clean and comfortable place to stay. Lovely pool and onsite restaurant. Free shuttle offered to take you to the shopping mall and Blue Bay beach as well as pick you up and take you to the airport. The beds were comfortable and I would stay here again.
Yöpyi 7 yötä huhtikuussa 2023
Guest Experience vastasi 9.5.2023
Dear Guest, We would like to thank you for your encouraging feedback. We are pleased to hear that you enjoyed your stay at our property. Hoping to welcoming you for your next stay.Sincerely,