Plateau Hotellit

”We were traveling with our dog. Our room was run down and tired. The mirrors needed a good cleaning, bed skirt was ripped…just ok. I realize it’s a “pet room” but beat-up furniture and the remote held together with tape…. Not acceptable.”

”Traveling through on our way home. Clean, comfortable beds, would stay here again”

”It worked”

”I stayed here with my dog while we were going to visit New River Gorge (which I also highly recommend!). Nobody seemed annoyed that I had my dog! The staff went above and beyond to make sure I had a good stay. It was safe and clean. The park was super close and there is a ton of stuff to eat nearby as well. I appreciated the room also came with a fridge and microwave. Good tv options (it rained a lot on day so I appreciated this). Coffee available all day. Ample parking. Really can’t go wrong...

”Room was great and spacious! Bed was comfortable. Television and channel options could use an upgrade.”

”The staff was very helpful in what we needed and getting us anything extra. We were able to park in the back very close to our room and see our vehicles right outside the window. Only issues the we had was, there was no luggage stand nor ironing board (although provided one when asked for it) and the fridge seemed to freeze our drinks. The breakfast was mediocre but that is a hotel for ya. Staff did replenish it when running low quite quickly and the dining area was sufficient. All in all a...

”Everything was fine!”

”Very disappointed in the quality of the property. Try to stay at Hampton/Hilton when I travel and this was the worst Hampton that I've stayed at. Damaged furniture, outdated finishes, and dirty painted surfaces. No ventilation in the bathroom. Will not stay at this Hampton again even though I travel through the area several times a year.”

”Very clean, nice value”

”The room and bathroom seemed clean. However, the carpet was filthy! The staff was amazing and helped us cancel our second night with no arguments; (we cancelled for health reasons, early end to the vacation.)”

”The front desk staff was very friendly and suggested a restaurant and also the New River Gorge Visitor Center. We went to both places and enjoyed them. The bed was comfortable. Had a complimentary breakfast that was okay. If I were to go back I would probably stay there again.”

”Room was fine. Pool was not as pictured.”

”Everyone was super nice and helpful. Your end”

”Needs some work. Wall paper in the breakfast room and in our room 411 needs repair/replacing.”

”Staff was great. Facility could use some help: ice machines didn't work. The desk clerk took my cup and went somewhere to put ice in it. No usb ports in room for charging devices. Hair dryer in room 207 didn't work.”

”The main desk staff could have been a little more friendly and welcoming.”

”Room Is brand new! Good food!”

”Very nice rebuild in progress. We were there for the soft open and experienced some of the growing pains. But the staff was friendly and kind. The room was very clean. We would have liked to know in advance that the pool was not functioning. Looks like the place is on it's way to be a really good value in a convenient location.”