THIS HOTEL IS A SCAM!!!! Nothing like the pictures, rooms are dirty, overpriced food, the staff communication sucks, they tell you 5 different things, I stayed here with my family my husband and 2 boys, one 7 years old and the other 10 months old, I wanted breakfast and they tell us we have to get room service at 11am we waited from 9am-11 to order, when we called they said kitchen was closed and that they didn’t have breakfast because they were only serving lunch, by then my kids were starving and crying because they staff have no idea what they’re saying, that wasn’t our first complaint, that night when I arrived to the hotel the room they gave me was DIRTY! Bedsheet DIRTY! Bathroom dirty, mirrors dirty, the couch where my son was supposed to sleep on DIRTY, I wish I can upload the pictures to aware people of where they’re staying!! This place is not safe at all. I am very confused of how this hotel have 8.8 excellent reviews when it’s definitely trash!! I stayed one night and they penalized me because I did early checkout by charging me for 2 nights. They didn’t have any empathy and didn’t seem to care about me or my kids being uncomfortable didn’t offer to resolve the problem and also gave a hard time checking me out by saying I may have to pay for the whole week even if I leave early.. Eduardo at front desk, tried to say that my husband was lying about the what it looked like bedbug bites. This was all in just ONE NIGHT! Just imagine staying here for 5 nights. NIGHTMARE!