Ponchatoula Hotellit

”Very clean rooms, and nice staff members. The only thing I didn't like was the empty body shampoo when I was taking a shower the first night, which of course was replaced with a new one the next morning. ”

”Housekeeping kept knocking and trying to come in 815 am 823am and 832 am. Crazy ”

”Was not allowed to check in due to overbooking and the desk clerk was super rude. She yelled "I have no room for you" as I walked though the door without asking what I wanted or even my name”

”This hotel has received great reviews and was listed as the best in the area and that was one of the reasons I booked the hotel. We wanted a more affordable hotel outside New Orleans for relaxing and swimming after a hot day in NOLA. There was supposed to be breakfast and a pool, but upon our arrival we were told that neither one was available due to Hurricane Isaac that had done damage to the hotel last August. I booked the hotel in January and not a word of the damage was mentioned. I even...

”Lovely”

”This room had mold and a cockroach. Had not been cleaned there was mold around the front entrance. I have 4 pictures showing the issue. We want a refund. ”

”Cute room excellent decor, good communication with host, however, I did not learn that the Ac wasn’t working until my arrival, but the host was quick to refund me, however, the weather had turned cool and the windows were open, so it was okay…. Until the next morning when temps dropped to 40’s and there was no heat either. I had to answer work emails from under blankets bowing on my cold finger to not go numb. But that was my choice to stay, again the host were willing to refund. But I was there...

”Wonderful property. Clean, well stocked & a very safe walkable neighborhood!”

”Room was a lil dirty towels where stained cockroaches walking around ”

”Staff were bend-over-backward helpful and worked together at all levels which was refreshing. The facility is being run to max profit with $6 liters of water and expensive wine and food for sale. The room was clean but there was no luggage rack for suitcases. ”

”Spotless and odorless room with a bed that was very comfortable. I would gladly stay here again.”

”We enjoyed our return trip to this beautiful historic property! Our room was awesome and the balcony a bonus! We enjoyed the delicious breakfast!”

”3rd & 4th floor rooms are great. I wouldn't suggest 1st room floor rooms unless you get them at a major discount. 1st floor room I had was pretty gross needs updating. Restaurant & lounge were great. Staff & housekeeping are awesome. Close to highway & tons of restaurants.”

”Everything was excellent, the room was clean, the food and staff at breakfast in the morning was lovely and the atmosphere in the hotel is so welcoming. There was on front desk person who wasn't particularly friendly and didn't even look at me when I was asking for some information. That hasn't been my experience in the past when I've stayed there.”

”Needs a better shower.”

”Chip was great! This stay was last minute. By Grace, I was able to check into my room less than 30 minutes from booking the last available room at this location. Staff is very pleasant. Room was clean. When I requested towels, they were delivered while I was gone in a timely fashion. The best “touch” for me was the tv welcoming me with my name and by the time I entered the room, there was a text went for accommodation (amenities). I have NEVER experienced anything like this stay. I will...