Ponder Hotellit

”Property and my rooms were clean and nice. The first night I was in a room with crazy loud AC. I called the desk but they said no maintenance was there and they were full. I told him no worries if they could fix it or move me to a different room that would be great. The problem I had was every time I talked to someone at the desk they didn’t know anything about the issue. No one had made any notes or passed along any of the information so every time I talk to someone, we were starting over from...

”For a 8 year old property i found it to be clean and maintained. I was impressed with the staff. Breakfast was on time and refilled multiple times. Even though working further away i extended my stay in this Fairfield.”

”Worth of money, spacious room, free parking, ok breakfast american style ”

”Everything was up to my standards”

”My first time at the Elm, loved it. Gracious staff, clean, vaulted ceiling spacious room, plenty of lighted, secured parking next to the building, modern electronics plugs, excellent view of the lake as you check in and dine on the 4th floor. I'll be back!”

”Everything was very nice. The kitchenette was well furnished. We were there only two nights.”

”Parking is a real pain in the butt, especially if you have a trailer. When I first arrive, they told me it was a problem with my reservation that Expedia had not paid them. It showed that I paid Expedia and Expedia had not paid them so she wanted me to call Expedia to get it corrected. How the heck am I supposed to do that? When we finally got in our room after having to park off sight at another parking lot that wasn’t lighted, nor was it under any kind of supervision we got into our room...

”Everything was up to my standards”

”Got in late and the front desk associate was very friendly , welcoming”

”Quiet, restful sleep. Amenities include a gas station nearby. There is a donut shop in the nearby town. Hotel is directly off the freeway--easy access.”

”It was very clean. My children had a good time. We were in a rush so we didn’t get to eat breakfast.”

”Breakfast”

”Our room felt “damp”. Like maybe something was wrong with the air conditioner. It cooled but the bed felt humid. Areas had mildew. Room 308”

”The A/C made the room feel sticky and humid, no proper ventilation in my opinion, it was basically a fan attached to the side of the wall, could tell it was old because every time it came on it released a weird smell, also the pillows were not that comfortable, very bland, no neck support, made sleeping pretty rough…but other than that everything else was great”

”So cozy!”

”What a disaster. I booked two rooms for 4 women. Somehow my husbands name was on one room and mine on another. They would not allow me to access that room because my husband was not present. It took 3 hours and multiple calls to Expedia before the hotel accepted that the two rooms were paid for and I should not have to pay for a third room. And apparently their reason was that we have two different last names. What a way to ruin the end of a nice vacation. So dot your i's and cross your...

”My absolute favorite hotel in DFW”

”Clean room and breakfast”

”The property is a busted down former decent travel hotel that has a pool in the back that’s filled in with dirt when I arrive. The elevator was not working and they told me the only room they had was on the third floor and it’s a walk up the lights were not working in any of the stairs to get up to the third floor, but I was exhausted having traveled all day so I did it. There was no blow dryer in the room and the room was hot when I got there, the air-conditioning was not on in the entire hotel...