Luksushotellit - Puducherry, Puducherry

”A perfectly charming hotel with the friendliest, most thoughtful staff of any hotel I’ve ever stayed in. We were there five nights in a spacious room with beautiful appointments. The pool is perfect for cooling off in the afternoon. The front desk arranged a sailboat cruise for us and yoga every morning on the roof at 6:30 AM. I can’t wait to come back to this dreamy place a block from the ocean. ”

”Excellent property located at a prime location in Pondicherry. The staff was very prompt and helpful with all our requests. ”

”Save your money and time and avoid this hotel. It’s not worth the price they charge. Outdated, shabby rooms and facilities. The bathroom felt unclean and unkept. Breakfast had minimal options and the food was cold. The WiFI never worked and the staff had no solutions to the issues as they were raised. Honestly this was a disappointing stay.”

”Decent hotel with good level of service. Restaurant, bar and breakfast of good quality. The suite was nice, quiet and clean. The only negative thing was the plastic jacuzzi, worn out and discolored. It’s definitely time to skip it! ”

”Breakfast was good. They seem terribly short staffed. So there is a loooong wait before you’re served. I feel staff is exhausted too with little or no down time. The same people were seen on duty all day long. Reception staff seems a little lost. For every query it’s - I’ll get back to you & No one gets back. I was surprised to see my villa not cleaned & beds not made after a 5-6 hours outing. When i asked why, i was asked back if I had asked for room cleaning! This was shocking. I have...

”It was nice stay, however, check in was time taking, we needed to wait for almost 30 minutes without any valid reason. I feel they can easily improve on it.”