Sisäuima-allas, ulkouima-allas, aurinkovarjoja, aurinkotuoleja
Tarkista saatavuus

Arvostelut: Azoris Royal Garden

4 out of 5
Azoris Royal Garden
Rua De Lisboa, Ponta Delgada

Arvostelut

9,2

Upea

Arvosana 10 - Loistava. 234 kautta 346 arvostelua" "
Arvosana 8 - Hyvä. 89 kautta 346 arvostelua" "
Arvosana 6 - OK. 17 kautta 346 arvostelua" "
Arvosana 4 - Huono. 3 kautta 346 arvostelua" "
Arvosana 2 - Hirveä. 3 kautta 346 arvostelua" "

9,4/10

Siisteys

9,2/10

Henkilökunta ja palvelu

9,2/10

Palvelut/mukavuudet

9,0/10

Majoituspaikan kunto ja tilat

9,2/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Gill

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good restaurant and friendly staff.
Yöpyi 4 yötä toukokuussa 2024

10/10 Loistava

Dyanne

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location and property
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Mike

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
.
Yöpyi 4 yötä toukokuussa 2024

10/10 Loistava

Sandra

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel smelled lovely upon arrival—spa-like. The front desk staff were knowledgeable and very pleasant. Although it is a conference center, it didn't feel overwhelming and large. Our room was cozy, although a bit of a hike from the stairs/elevator. We had a nice view, and I enjoyed the balcony. We did not eat at the hotel but had a drink at the bar—Mark-Anthony, the young bartender, was excellent. He was thoughtful and made a great mojito. If you like larger hotels, this is a lovely place to stay - not right in the action but walking distance to everything.
Yöpyi 2 yötä toukokuussa 2024

8/10 Hyvä

Bibiana

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel is located in convenient area with many restaurant options. Parking garage is a valuable asset. Breakfast options always the same and not the best quality. Coffee options also limited, no latte or cappuccino available. Beds were very comfortable as well as room overall. Staff not as attentive as other hotels we have stayed at. Very limited gluten free options - only bread which needs to be requested and one time never received. Main bar doesn't open until 5 pm so drinks only available at outdoor pool which is not convenient. Also, no form of entertainment. It was a very busy time with big feast being held and not to have main bar open during the day didn't seem to make any sense. Although we didn't eat dinner at restaurant, we did hear others complain about the quality. Overall, a good value and well situated for exploring downtown. With a few adjustments, could be great.
Yöpyi 8 yötä toukokuussa 2024

8/10 Hyvä

Danny

Matkusti kumppanin kanssa
.
Yöpyi 3 yötä toukokuussa 2024

10/10 Loistava

Valérie

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very well situated and easy to access from airport and elsewhere. The Garden is simply amazing with breathtaking bird parades in the morning and evening. The food is of high quality especially the jams made by the chef. The gym is large and outdoor pool superb. A little bit more cleaning of windows and room bathtub would make it simply exceptional.
Yöpyi 10 yötä huhtikuussa 2024
Filipe Pacheco vastasi 30.4.2024
Dear Valérie,On behalf of the staff at Azoris Royal Garden Hotel, I would like to thank you for your feedback.It is very important for us to know that you had an excellent stay. It was a pleasure having you with us.We look forward to hosting you again soon at our hotel.From all Azoris Staff,Best regardsFilipe PachecoHospitality Manager

6/10 OK

Agustin

Matkusti kumppanin kanssa
Hyvää: Siisteys
Facts during our stay: - AC made very loud banging sound in our room and we had to move late in the evening to another room - yoga class which was publicized in the elevator was cancelled without notice. I arranged my plans around this and ended up wasting my morning due to this. - breakfast spread was quite nice and the dining room staffs were friendly and helpful.
Yöpyi 5 yötä maaliskuussa 2024
Filipe Pacheco vastasi 27.3.2024
Dear Agustin,We would like to thank you for your preference to Azoris Royal Garden and also for taking the time to write the review.Your opinion is very import to us, so we took good note of all your remarks. We regret that you didn't have the opportunity to do yoga, but we cancel it because there was any registration for that day.We will strive to improve our service and we hope that we will have the pleasure of welcoming you back in the near future.Kind regards,Filipe PachecoHospitality Manager

10/10 Loistava

Alexander

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Sehr stillvoll und modern eingerichtete. Schöne Zimmer und sehr schöne Bar.
Yöpyi 3 yötä maaliskuussa 2024
Filipe Pacheco vastasi 25.3.2024
Dear Alexander, We were delighted to hear that we met your expectations. It was a great pleasure for us to have you as our guest and we look forward to welcoming you again at Azoris Hotels.Best regards,Filipe PachecoHospitality Manager

8/10 Hyvä

DANNETTE CAROL

Yöpyi 6 yötä maaliskuussa 2024
Filipe Pacheco vastasi 15.4.2024
Dear Carol,We were delighted to hear that we met your expectations. It was a great pleasure for us to have you as our guest and we look forward to welcoming you again at Azoris Hotels Best regardsFilipe PachecoHospitality Manager

10/10 Loistava

Adiana N

Yöpyi 6 yötä maaliskuussa 2024
Filipe Pacheco vastasi 15.4.2024
Cara Adiana,We were delighted to hear that we met your expectations. It was a great pleasure for us to have you as our guest and we look forward to welcoming you again at Azoris Hotels Best regardsFilipe PachecoHospitality Manager

6/10 OK

Joe

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel rooms are worth the money but the hotel itself is a tourist trap, the restaurant is overpriced and the food quality isn’t up to snuff. They make you buy swimming caps to use the pool. 9 euros a day for parking. The bike rentals are very expensive. Even the soap in the shower seemed watered down. The sauna was not hot enough, warm at best, the hot tub literally had cold water coming out of the jets, and the Turkish bath was so stinky.
Yöpyi 3 yötä helmikuussa 2024
Filipe Pacheco vastasi 11.3.2024
Caro Joe,We do regret that we didn't achieve all your expectations. We value our guests feedback as an opportunity and a driving factor in the never-ending process of improving our service at Azoris Royal Garden. We hope to see you soon at Azoris Royal GardenBest regards,Filipe PachecoHospitality Manager

8/10 Hyvä

Dawn

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 7 yötä helmikuussa 2024
Filipe Pacheco vastasi 1.3.2024
Caro Dawn,It was a great pleasure for us to have you as our guest and we look forward to welcoming you again at Azoris Hotels Best regardsFilipe PachecoHospitality Manager

10/10 Loistava

Pedro

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä helmikuussa 2024
Filipe Pacheco vastasi 1.3.2024
Caro Pedro,Em nome de toda a equipa o nosso obrigado pela classificação atribuída e por partilhar com todos a experiência que teve connosco.Esperamos ter o prazer de vos receber novamente no Azoris Royal GardenCom os melhores cumprimentos e em nome da equipaFilipe PachecoHospitality Manager

10/10 Loistava

Charlyn

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I really love this hotel. The staff are all so friendly. The location is awesome. Sauna, indoor pool and gym was a plus.
Yöpyi 2 yötä tammikuussa 2024
Filipe Pacheco vastasi 31.1.2024
Dear Charlyn,We would like to thank you your review in behalf of the hotel.It's the best feedback we can have from our guests after they experience with us.It's also an instrument we use for measure our daily work and service.We hope to see you soon at Azoris Royal Garden.Regards from all the team Filipe PachecoHospitality Manager

10/10 Loistava

Katharine

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Filipe Pacheco vastasi 31.1.2024
Dear Kathatine,We would like to thank you your review in behalf of the hotel.It's the best feedback we can have from our guests after they experience with us.It's also an instrument we use for measure our daily work and service.We hope to see you soon at Azoris Royal Garden.Regards from all the team Filipe PachecoHospitality Manager

8/10 Hyvä

Audrey

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä tammikuussa 2024
Filipe Pacheco vastasi 31.1.2024
Cara Audrey,I would like to thank you for sharing with us your experience. It's important to know what have been the guests experiences as it will allow us to measure our work, make improvements and changes on our daily performance.Best RegardsFilipe PachecoHospitality Manager

10/10 Loistava

borges

Yöpyi 5 yötä joulukuussa 2023
Filipe Pacheco vastasi 31.1.2024
Dear guest,I would like to thank you for sharing with us your experience. It's important to know what have been the guests experiences.Best Regards,Filipe PachecoHospitality Manager

6/10 OK

Pierre-Alain

Matkusti ryhmän kanssa
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu
Yöpyi 1 yön joulukuussa 2023
Filipe Pacheco vastasi 8.1.2024
UNTITLEDPierre-Alain from FranceManagement Response05 Jan 2024VerifiedDear Pierre,Thank you for sharing with us your experience. It's important to know what have been the guests experiences as it will allow us to measure our work, make improvements and changes on our daily performance.Best RegardsFilipe PachecoHospitality Manager

8/10 Hyvä

James

Yöpyi 1 yön joulukuussa 2023
Filipe Pacheco vastasi 8.1.2024
Dear James,I would like to thank you for sharing with us your experience. It's important to know what have been the guests experiences as it will allow us to measure our work, make improvements and changes on our daily performance.Best Regards,Filipe PachecoHospitality Manager

2/10 Hirveä

Federico, Milano

Matkusti kumppanin kanssa
Huonoa: Henkilökunta ja palvelu ja palvelut/mukavuudet
the driver was not there. we were the last to leave the airport
Yöpyi 1 yön joulukuussa 2023
Filipe Pacheco vastasi 8.1.2024
Dear Federico,We do hope and believe that you had a good stay at our hotel. As we informed you at the time of your transfer request, we had already scheduled another service at the same time and that we could carry out your transfer after the other one had been completed. As you accepted that, we didn't understand why you said that the driver wasn't there. The driver did the first service and the reception told you that we were already returning to the airport to carry out your transfer service.We hope to see you soon at Azoris Hotels. RegardsFilipe Pacheco

10/10 Loistava

Melissa

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location and helpful staff!
Yöpyi 4 yötä marraskuussa 2023
Filipe Pacheco vastasi 6.12.2023
Dear Melissa,Thank you very much for choosing our hotel for your stay here in Ponta Delgada and also for taking the time to share your feedback with us.We are delighted to read that you did enjoy the comfort and facilities here at the Azoris Royal Garden.Kind regards,Filipe PachecoHospitality Manager

10/10 Loistava

irene

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great place to stay!
Yöpyi 10 yötä marraskuussa 2023
Filipe Pacheco vastasi 24.11.2023
Dear Irene, We would like to thank you your review in behalf of the hotel.It's the best feedback we can have from our guests after they experience with us.We hope to see you soon at Azoris Royal Garden.Regards from all the team Filipe PachecoHospitality Manager

10/10 Loistava

Maxime

Yöpyi 6 yötä lokakuussa 2023
Filipe Pacheco vastasi 30.10.2023
On behalf of the staff at Azoris Royal Garden Hotel, I would like to thank you for your feedback.It is very important for us to know that you had an excellent stay. It was a pleasure having you with us.We look forward to hosting you again soon at our hotel.From all Azoris Staff,Best regardsFilipe PachecoHospitality Manager

10/10 Loistava

Nadia

Yöpyi 3 yötä lokakuussa 2023
Filipe Pacheco vastasi 30.10.2023
On behalf of the staff at Azoris Royal Garden Hotel, I would like to thank you for your feedback.It is very important for us to know that you had an excellent stay. It was a pleasure having you with us.We look forward to hosting you again soon at our hotel.From all Azoris Staff,Best regardsFilipe PachecoHospitality Manager

10/10 Loistava

Nadia

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä lokakuussa 2023
Filipe Pacheco vastasi 30.10.2023
On behalf of the staff at Azoris Royal Garden Hotel, I would like to thank you for your feedback.It is very important for us to know that you had an excellent stay. It was a pleasure having you with us.We look forward to hosting you again soon at our hotel.From all Azoris Staff,Best regardsFilipe PachecoHospitality Manager

10/10 Loistava

Liberal

Yöpyi 5 yötä lokakuussa 2023
Filipe Pacheco vastasi 20.10.2023
Caro Liberal,Thank you for your feedback of the Azoris Royal Garden. We hope to welcoming you back soon.Kind Regards,Filipe PachecoHospitality Manager

6/10 OK

Vitor Manuel

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 5 yötä lokakuussa 2023
Filipe Pacheco vastasi 17.10.2023
Caro Vitor, Em nome de toda a equipa agradeço o seu feedback depois da sua experiência,Esperamos ter o prazer vos receber novamente nos hotéis Azoris.Cumprimentos de toda a equipa AzorisFilipe PachecoHospitality Manager

10/10 Loistava

Gracita

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Fantastic deserves 5 stars The wellness Lovely staff Breakfast 9 Location Facoiliities Excellent wellness Yoga Bike rentals
Yöpyi 5 yötä lokakuussa 2023
Filipe Pacheco vastasi 17.10.2023
Dear Gracita, Thank you very much for choosing our hotel for your stay here in Ponta Delgada and also for taking the time to share your feedback with us.We are delighted to read that you did enjoy the comfort and facilities here at the Azoris Royal Garden.Kind regards,Filipe PachecoHospitality Manager

8/10 Hyvä

Linda

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It's a lovely hotel in a good location. We booked the executive double room and it was spacious and clean. The bed was very comfortable as were the pillows. The hotel was very clean and we loved the outdoor pool. Staff were helpful and for the most part very friendly. We got excellent service from Miguel at the bar! The only complaint would be the 5 EU per person charge for room service. I don't know any other hotel that does this. We only used it a couple of times for breakfast which arrived stone cold and inedible. Nobody wants to eat cold bacon and eggs. I did complain to the front desk but no effort was made to compensate or refund the charges.
Yöpyi 8 yötä syyskuussa 2023
Filipe Pacheco vastasi 10.10.2023
Dear Linda, On behalf of our entire team, I would like to thank you for taking the time to share your feedback. Your opinion is very important for us to continue improving our service. It was a great pleasure for us to have you as our guest and we look forward to welcoming you again at Azoris Royal Garden. Best regards,Filipe PachecoHospitality Manager

10/10 Loistava

Leila

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Perfect location. Quiet serene and close to main restaurants and close to ocean. Underground parking an asset.
Yöpyi 5 yötä elokuussa 2023
Filipe Pacheco vastasi 6.10.2023
Dear Leila,Thank you very much for choosing our hotel for your stay here in Ponta Delgada and also for taking the time to share your feedback with us.We are delighted to read that you did enjoy the comfort and facilities here at the Azoris Royal Garden.Kind regards,Filipe PachecoHospitality Manager

10/10 Loistava

Stephen

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent surprise for a property we picked at random for a layover in Sao Miguel/PDL. We fit in a tour and still got to enjoy brunch at Koi. Would highly recommend for longer stays, very reasonable price for suites and rooms while offering high-end amenities and fantastic service!
Yöpyi 1 yön lokakuussa 2023
Filipe Pacheco vastasi 6.10.2023
Caro Stephen,We very much appreciate the time you took out of your schedule to write such kind words. It makes us extremely happy to know that you enjoyed your time with us and had a seamless experience during your stay at Azoris Royal Garden.We look forward to welcoming you back! Kind RegardsFilipe PachecoHospitality Manager

10/10 Loistava

Johanna

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice, clean facilities. Staff was very helpful.
Yöpyi 4 yötä syyskuussa 2023
Filipe Pacheco vastasi 25.9.2023
Dear Johanna,Thank you very much for choosing our hotel for your stay here in Ponta Delgada and also for taking the time to share your feedback with us.We are delighted to read that you did enjoy the comfort and facilities here at the Azoris Royal Garden.Kind regards,Filipe PachecoHospitality Manager

10/10 Loistava

Remy

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Très bon 4 étoiles hôtel.
séjour pour 8 jours de vacances avec comme base de départ journalier l hôtel Azoris Garden .Excellent séjour , très bonne situation par rapport à la ville ainsi que pour les différents lieux à visiter.
Yöpyi 7 yötä syyskuussa 2023
Filipe Pacheco vastasi 19.9.2023
Dear Remy,Thank you very much for choosing our hotel for your stay here in Ponta Delgada and also for taking the time to share your feedback with us.We are delighted to read that you did enjoy the comfort and facilities here at the Azoris Royal Garden.Kind regards,Filipe PachecoHospitality Manager

8/10 Hyvä

Helen

Yöpyi 1 yön syyskuussa 2023
Filipe Pacheco vastasi 10.10.2023
Dear Helen,We want to thank you for your feedback after your experience with us.It gives us great satisfaction to hear that you enjoyed your stay at our hotel.We look forward to hosting you again soon at Azoris Royal Garden.Best RegardsFilipe PachecoHospitality Manager

10/10 Loistava

Jana, Key West

Yöpyi 1 yön syyskuussa 2023
Filipe Pacheco vastasi 18.9.2023
Dear Jana,We were delighted to hear that we met your expectations. It was a great pleasure for us to have you as our guest and we look forward to welcoming you again at Azoris Hotels.Best regards,Filipe PachecoHospitality Manager

10/10 Loistava

Dmitry

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great breakfast
Yöpyi 1 yön syyskuussa 2023
Filipe Pacheco vastasi 13.9.2023
Caro Dmitry,We would like to thank you your review in behalf of the hotel.It's the best feedback we can have from our guests after they experience with us.We hope to see you soon at Azoris Royal Garden.Regards from all the team Filipe PachecoHospitality Manager

10/10 Loistava

Nicholas

Yöpyi 3 yötä elokuussa 2023
Filipe Pacheco vastasi 5.9.2023
Dear Nicholas,We would like to thank you your review in behalf of the hotel.It's the best feedback we can have from our guests after they experience with us.It's also an instrument we use for measure our daily work and service.We hope to see you soon at Azoris Royal Garden.Regards from all the team Filipe PachecoHospitality Manager

8/10 Hyvä

Stephen

Hyvää: Henkilökunta ja palvelu
Yöpyi 2 yötä syyskuussa 2023
Filipe Pacheco vastasi 5.9.2023
Dear Stephen,We would like to thank you your review in behalf of the hotel.It's also an instrument we use for measure our daily work and service.We hope to see you soon at Azoris Royal Garden.Regards from all the team Filipe PachecoHospitality Manager

10/10 Loistava

Maria

Yöpyi 4 yötä elokuussa 2023
Filipe Pacheco vastasi 4.9.2023
Cara Maria, Em nome de toda a equipa o nosso obrigado pela classificação atribuída e por partilhar com todos a experiência que teve connosco.Esperamos ter o prazer de vos receber novamente no Azoris Royal GardenCom os melhores cumprimentos e em nome da equipaFilipe PachecoHospitality Manager

10/10 Loistava

Stuart

Yöpyi 3 yötä elokuussa 2023
Filipe Pacheco vastasi 24.8.2023
Dear Stuart,In behalf of the staff: Obrigado !This is the result of an entire team work with a simple target: give the best service and the best experience to the guest.We hope to see you soon at Azoris Royal GardenBest regardsFilipe PachecoHospitality Manager

10/10 Loistava

Gyöngyi

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The Hotel is very modern and has beautiful designed.
Yöpyi 2 yötä elokuussa 2023
Filipe Pacheco vastasi 31.8.2023
Dear Gyongyi,It was a great pleasure for us to have you as our guest and we look forward to welcoming you again at Azoris Hotels.Best regards,Filipe PachecoHospitality Manager

10/10 Loistava

Manuel

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Love the restaurant
Yöpyi 2 yötä elokuussa 2023
Filipe Pacheco vastasi 21.8.2023
Caro Manuel,This is the result of an entire team work with a simple target: give the best service and the best experience to the guest.We hope to see you soon at Azoris Royal Garden. Best regardsFilipe PachecoHospitality Manager

10/10 Loistava

Edoardo

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
:)
Yöpyi 3 yötä elokuussa 2023
Filipe Pacheco vastasi 31.8.2023
Caro Edoardo,It was a great pleasure for us to have you as our guest and we look forward to welcoming you again at Azoris Hotels .Best regards,Filipe PachecoHospitality Manager

10/10 Loistava

Achoura

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
La habitación era amplia y limpia. Las instalaciones comunes del hotel y el desayuno estaban fenomenal.
Yöpyi 5 yötä elokuussa 2023
Filipe Pacheco vastasi 16.8.2023
Dear Achoura,Thank you very much for choosing our hotel for your stay here in Ponta Delgada and also for taking the time to share your feedback with us.We are delighted to read that you did enjoy the comfort and facilities here at the Azoris Royal Garden.Kind regards,Filipe PachecoHospitality Manager

10/10 Loistava

Andrea

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff was friendly and helpful, our bartender Miguel was amazing. The breakfast was also very good. The hotel property was beautiful, and obly a short walk to city center. I would definitely stay at this hotel again!
Yöpyi 4 yötä elokuussa 2023
Filipe Pacheco vastasi 16.8.2023
Dear Andrea,A heartfelt thanks for your comments. The Azoris Royal Garden is always striving to provide the best service possible for our guests, and it is wonderful to know we were successful during your stay with us. We are especially grateful for your remarks about the friendliness of our staff. It was a pleasure to host you in Ponta Delgada, and we hope to welcome you in a near future. Kind RegardsFilipe PachecoHospitality Manager

10/10 Loistava

Anita

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It was a beautiful hotel
Yöpyi 1 yön elokuussa 2023
Filipe Pacheco vastasi 21.8.2023
Cara Anita, Obrigado ! This is the result of an entire team work with a simple target: give the best service and the best experience to the guest.We hope to see you soon at Azoris Royal GardenBest regardsFilipe PachecoHospitality Manager

10/10 Loistava

Caroline

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice and well design room, quiet pool area and great breakfast!
Yöpyi 2 yötä elokuussa 2023
Filipe Pacheco vastasi 11.8.2023
Dear Caroline, On behalf of the staff at Azoris Royal Garden Hotel, I would like to thank you for your feedback.It is very important for us to know that you had an excellent stay. It was a pleasure having you with us.We look forward to hosting you again soon at our hotel.From all Azoris Staff,Best regardsFilipe PachecoHospitality Manager

10/10 Loistava

Jouni

Yöpyi 8 yötä heinäkuussa 2023
Filipe Pacheco vastasi 24.7.2023
Dear Jouni,We want to thank you for your excellent feedback after your experience with us.It gives us great satisfaction to hear that you enjoyed your stay at our hotel.We look forward to hosting you again soon at Azoris Royal Garden.Best RegardsFilipe PachecoHospitality Manager

8/10 Hyvä

Sofia

Matkusti perheen kanssa
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
Nice hotel but need to replace some staffmembers
Nice rooms and good cleaningservice. However some persons in the reception and one in the bar was really unpleasent and angry to talk to, multiple times.
Yöpyi 9 yötä heinäkuussa 2023
Filipe Pacheco vastasi 18.7.2023
Dear Sofia, I would like to thank you for sharing with us your experience. It's important to know what have been the guests experiences as it will allow us to measure our work, make improvements and changes on our daily performance.Best Regards,Filipe PachecoHospitality Manager