6/10 OK
Gerardo
Matkusti ryhmän kanssa
7.12.2025
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Most staff members were polite and helpful. The hotel was great, I’ve stayed at many Radisson hotels, especially around Eastern Europe. What bother me from this stay was the fact that I messaged the hotel about three days before my arrival to arrange airport transportation to hotel and back. I received a message confirming the airport pick up and the price of $30 USD. When we arrived at the airport we looked around the arrival hall to see if our shuttle was outside. We waited and looked around for about 30 minutes. I contacted the hotel and they mentioned “if you don’t see anyone from the hotel we recommend you get a taxi from the airport and tell them you’re coming to the Radisson Hotel” we did. We ended taking a taxi from the airport to the hotel. It was fine, we checked in and during the check in process I asked if I could confirm a taxi for the next morning at 4:30am. They said yes, it would be $45 USD plus a 4.5% fee for them booking a taxi. I agreed and paid with my credit card. The morning of our departure, we checked out and informed the gentleman at the desk that we had booked and “confirmed” a taxi for airport transfer. They had no reservation or knowledge of the reservation. They were calling around and even the Hyatt Hotel to try and get a taxi. We waited from 4:35am - 5:12am before we could get a taxi and head to the airport for a boarding time of 6:20am.
Gerardo
Yöpyi 1 yön joulukuussa 2025
