Hae hotelleja – Trinidad ja Tobago

”Huone ja koko hotellialue oli kulahtanut sieltä täältä, huonesiivous pelasi mallikkaasti. Ei omaa uimarantaa mutta kävelymatkan päästä löytyy hyvää rantaa uimiseen. Aamupala oli kelvollinen, tosin ei minkäänlaista vaihtelua, kyllästytti jo ensimmäisen viikon jälkeen. Henkilökunta oli mukavaa, mutta ei vastaanoton henkilökunta. Emme tunteneet itseämme lainkaan tervetulleeksi saapuessamme hotelliin eikä meitä edes tervehditty pois lähtiessämme. Kuitenkin ihan kelvollinen keskitason hotelli.”

”The pool was closed. I booked the stay for the pool and the views from the infinity pool. The staff was nice, but I was not happy overall. I booked a 2-night stay with Expedia. I canceled the first night. I never got a refund.”

”Luxushotelli hieman vanhanaikaiseen tyyliin. Ihana ranta ja ympäristö. Ateriat ravintolassa ylihinnoiteltuja suhteessa laatuun muissa lähistön ravintoloissa. Henkilökunta ja palvelu ystävällistä, mutta vastaanottovirkailija töppöili aamuhämärässä laskua tehdessään.”

”never going , too old and far from everything”

”Magdelena Grand never fails to satisfy to our every need whenever we vacation there. From the warm hospitality to the exquisite menus, you will always regret not staying longer. ”

”I stayed in a wheelchair accessible room. All was excellent except the shower. There was no way to not flood the whole bathroom area as shower area was small and had no curtains. I suppose if you're not showering it would be ok. Wonder if the normal bathrooms have the same absence of a splash enclosure.”

”Paikka sopii erinomaisesti täydelliseen rahoittumiseen karibialaisittain maustetussa brittihengessä. Pääosa vieraista eläkeiässä, mutta myös muutama lapsiperhe mukana. Paikan haittana etäisyys kaikesta muusta, joskin taksiyhteydet toimivat hienosti.”

”Friendly and welcoming staff, great food”

”This was the dirtiest hotel I’ve ever been in, the staff was very nonchalant, I’m still waiting for the staff member at the restaurant to call me so she can take my order since Friday March 6th today is Sunday March 8th lol, the staff that greet you at the door were very kind, and friendly. But I would never be back. ”

”Satisfactory”

”It is a pity that the music played is too loud and not suitable, interfering with conversation. When I complained I was told that is how the owner likes it. First principle for hospitality business: please your customers, not yourself. Why not gentle pan music, or guitar, piano? You are in Trinidad, set the right mood!”

”Excellent room view and amazing , professional, friendly staff. Definitely would return”

”spent one night did not use the pool Putting hand towels or napkins in the room will enhance the room”

”Yes”

”Hands down the worst hotel experience. They 'lost' one of the bookings for our party, so everyone had to pile into my room--including a child-- in the wee hours of the morning while I contacted Expedia, who mercifully was able to get them to actually recognize and respect our booking, which I had verified by phone and email before arrival. It smells like a scam around Carnival, though we were not there for carnival. Buyer beware as you may show up and they may have no record of your booking...

”We like the place lot, good service, smiling staff, really clean, netflix for rainy days, walking distance from everywhere, quiet, safe, swiming pool and sunbeds. We love it, we gonna go back!”

”We stayed at this hotel for two (2) nights had a battery of issues from very poor customer service from restaurant staff member, "Melissa" who was very rude and impolite. On our second night we had change rooms due to another booking. We were offered a room with a smelly odor and another with an electricial issue. The reception clerk made her best efforts to find us a functional room. Eventually a third room was located but it too, had a leak in the bathroom under the face sink with an odor....

”Terrible. Worst experience ever ”

”Personal guest information should never be shared with outside individuals. Regardless of whether the staff or administration personally know someone, a guest’s presence and details should remain confidential. Privacy and security are fundamental expectations when staying at any hotel.”