Portola Valley Hotellit

”Overall good. Room was not so clean and linens seemed very worn out. Staff was friendly and helpful. It took 3 times to finally have our room available when we checked in.”

”The Front Desk and Breakfest Staff Younger girls and younger kid were very nice and always reloading the supplies. The Manager in the Evening was nice and checked in quickly.”

”Room was clean, quiet and comfortable. Would definitely stay here again. Nice surprise was having a door out to a balcony to let in a cross breeze of fresh air.”

”I was at the hotel at 3:00 pm but the receptionist told me the room isn't ready yet. Also, the smoke of weed from one of the neighbor's room was spreading the whole floor. Very disappointing.”

”The staff is very professional. The rooms are very clean and the breakfast is great”

”Ants in the bathroom. I didn't raise this with front desk because we were only staying one more night and I also didn't want our room fumigated during our stay. Fridge sounded like a blizzard blowing in the middle of the night. Upkeep could definitely have been better. ”

”Great location and wonderful staff”

”Very clean rooms, great amenities, and quiet.”

”Faculty was very posivitive and professional. The atmosphere of the whole hotel was relaxed and warm. Good to have parking places just in front of main doors. Everything was correct.”

”Close to airport”

”I don’t usually write bad reviews or reviews in general. The weird looks I received from the staff when I arrived weren’t an issue at all. However, I’d recommend you not book here if that bothers you. Even so, the bed was quite comfortable and clean. Keep in mind parking is $15 every night and breakfast is $18.90 per person. Other than that, everything was well until I saw a cockroach fall from the bathroom sink the morning of my check out. Who knows what else was going on in there that I wasn’t...

”Buen lugar limpio cómodo”

”A Mexican/American girl at the front desk when I checked in was lovely! I wish I had her name. Happy and fun! The others sat and looked at their phones. Not taking notice of people coming and going. No big deal except at $300 a night, for a single person, I expect more. Also put a long mirror in the room!! I have stayed at the hotel Since the 70’s. Location is ideal. The hotel looks beautiful as always.”

”This is a location that has clearly gone YEARS without upkeep. Not only was the wall paper coming off in large sheets, but there was also dirt all over the wall/doors. We entered our room and could hear every word from the room next door, (even when stuffing towels under the shared door). While that wasn’t great, the place had provided ear plugs, so we thought we could deal with it for one night. Unfortunately, as we all sat on the two beds we immediately noticed a STRONG odor of animal...

”clean room and breakfast.”

”I really enjoyed my stay. Everything was good. The only concern I had and I told the staff was in my room the shower pressure was too strong and the shower floor didn't have hardly anti slip on it. I almost slipped. Maybe it was only in my room.”

”Clean room with a great view.”