Matkat – Portstewart

I Love places where you can stay, eat and enjoy the locals. Checking in the Hotel staff was very nice. The gentleman that works all night cleaning was wonderful and very helpful. He also has a great voice & wonderful song in his toolbox. Very cute Bar & the Bartenders were great and very attentive nice place. Then, we went into the restaurant. Ordered a bowl of Chowder and Fish and Chips. Meanwhile I’m Waiting…. Waiting 30 minutes. No Chowder? Other patrons came in and got served and ate. I asked the waiter “Food”? Oh it’s coming… 45 minutes still no food. Waiting… 1 HOUR AND NOT EVEN A BOWL OF CHOWDER COULD HE PROVIDE ME WITH. As I got up to leave he came running with a cup of chowder. SERIOUSLY THE WORST SERVICE IN ALL OF IRELAND/NORTHERN IRELAND. Lord knows when the actual food would have arrived. So we left and went across the street to a wonderful place called Villa. The place was Packed but we were still seated. Food was served quickly and was delicious. This was the first time I have ever walked out of a restaurant.Anchor -1⭐️ for your lack of service to a traveler that wanted to have a good meal and spend lots of money at your destination.

The room was clean and had been refreshed recently and staff h helpful. The breakfast was very good.

Check in quick and easy. Parking was busy but always found a space. Room was clean and functional, cleaned daily although often not until well into the afternoon. The safe was not working when we arrived but was fixed almost immediately on notifying reception. The food, both breakfast and evening meals, was very good quality with lots of choice. The gym was out of operation which we were not aware of before arrival - there was no indication of when it would reopen. The swimming pool has 2 water slides, only one of which was working during our 6 night stay, and that one was temporarily closed on and off all day for lifeguard breaks. Changing rooms were clean. Be aware that the 'spa', being the jacuzzi, sauna and steam room, are all in the very busy main pool area . The jacuzzi was frequently taken over by groups of small children despite the 16+ rule (although I think a slighter younger age restriction such as 12+ would have been fine). We used the golf driving range - free loan of clubs and you just pay for the basket of balls. A good activity for those travelling with older children, even beginners. Staff were all courteous and eager to help. I would recommend this hotel for families with children primarily. It is well located for exploring the surrounding area and is very child friendly.

Lovely cottage in a very peaceful and scenic area, exceptionally clean and the welcome gift was a thoughtful touch.

Alt var helt fantastisk. En anden gang vil vi booke mere end to overnatninger, fordi stedet er så dejligt.