Wonderful, beautiful, and amazing customer service. I don’t even know where to begin. This hotel is truly a gem; from the beautiful views, to the truly exceptional customer service at the front desk, restaurant, and pool area. The property is stunning, clean, and has everything you need. I am going to start by highlighting Rosa, who was responsive to my every message weeks before my trip. She arranged all of my transportation to and from Naples, suggested activities, and gave us the most heartwarming welcome when we arrived. Her smile and amazing personality are a treasure. I am going to continue by highlighting Antonio at the restaurant; I can still hear him singing to us, his contagious smile and wonderful spirit made us come back to the restaurant every single night we were there. We chose no other restaurant and looked forward to his heartwarming welcome every single night. Sending him warm hugs from South Florida. Lastly, we are highlighting Andreas at the pool, he made us feel so welcome the moment we stepped out. The views were amazing from the pool but having him there with great drinks, wonderful music, and a welcoming spirit made it so much better.
I 100% recommended this amazing property.
