Kasinohotellit - Puerto del Carmen, Espanja

”Amazing stay at Lani’s. This is a must stay when in lanzarote, superior service from start to finish. ”

”La Penita is in a great location. Check in was very pleasant and quick. Our apartment was clean enough and had plenty of kitchen equipment. The towels are small and very well worn. Maid came twice during our stay and again on day before we left to empty bin and leave clean towels. The beds are two singles pushed together , we found that to be very uncomfortable. There isn't any air conditioning, but a fan over bed and stand up fan in main living area. Sun loungers have seen better days. The...

”Super location sea view very good around place with pool bars restaurant close to shop and sea front magic ”

”Great hotel. Clean modern with good sun beds. Pool area spotless. Quiet but only two min walk to bars and restaurants. ”

”Hotelli yllätti positiivisesti, Lähellä rantaa ja siistit piha-alueet. Huoneisto oli suuri ja viihtyisä. Viihdyimme hyvin ja nautimme lomastamme. Olimme ensimmäistä kertaa Lanzarotella. Yllättäen saimme respassa myös suomenkielistä palvelua!”

”Stayed in one of the older room . Was clean but very dated. Bed was not very comfortable ”

”Apartments are tired in need of refurbishment and better cooking facilities And the bathroom needs updating as well ”

”Absolutely shocking apartment, no fans or air conditioning, no clean towels , even had to go out and buy toilet paper as it wasn’t replaced. Cleaners never made beds , I think all they did was to flick a mop around. Reception only open at odd hours , charged for safe , charged for Wi-Fi which was in and out all the time . Pool nice , but a real bad drain smell near sun beds . Apartment was really tired and grubby , the whole place is in dire need of a refurbishment, paint peeling every where...

”Excellent rapport qualité prix situation ”

”I wish to make a strong complaint. The Parque Tropical was overbooked when we arrived on Sunday 20th November. Even though hotels.com had guaranteed my booking and I had paid in full. We picked Parque Tropical for its proximity to the shops, restaurants and the beach as per the info on your website. We spent 4 nights in Acuariosol apts which were a mile further away from the centre of the strip. We had only 3 in Parque Tropical. We lost half a day's holiday on Thursday packing up, travelling and...