Karavaanialueet – Puerto Morelos

”Rooms very clean and staff super nice”

”Clean, April was excellent, kitchen was good but if I was going to stay for months barbecue by the pool would be nice. Very good location.”

”Loved our stay, great location, minutes aways from the beach. Amazing local spot steps away ( must try there pressed juice ) and the coffee shop near by was a daily morning stop, good coffee, great breakfast and a local guitarist will play a couple songs. Staff from hotel friendly, restaurant up the roof top outstanding. Only thing which wasn’t mention much on this platform was the noise coming from the bar behind the hotel.. on a Wednesday night loud music til maybe 1pm. Good music but still...

”Rooms were clean, staff was friendly and helpful! Luis and Miguel were awesome bartenders! Nancy was an amazing server poolside. She was very attentive! ”

”Our trip started out very good food and drinks were very good. Restaurants had awesome service and food with lots of variety. Pools and the beaches were exceptional. The sargassum wasn’t to bad the crews did there best to clean it up. The last couple days of our trip weren’t that great as our year and a half old daughter got very sick. The staff and the doctor on site were very helpful in the end she had to go to the hospital for treatment. The staff were amazing people who had helped us with...

”The staff were so friendly and attentive. We loved the entire experience from beginning to end. The food options were amazing. We loved everything the resort had to offer!”

”Waited several hours for toilet paper and it never arrived . We asked 5 differnat people and no one could help us. It rained yesterday and our whole Building (4&2) was without power for several hours . Bldg 4 was out of power for about 4-5 hrs in the evening. My daughter 11 was ready for bed and could not due to no power. We sat in the entertainment area where everyone was getting wet because water was leaking through the roof. Most seats or wet and no one had really anywhere to go since they...

”First off, the staff were not welcoming at all; most of them had an attitude. The customer service was horrible, and the room didn't feel or smell clean. I got food poisoning from this resort, which resulted in me ending up in the hospital and spending thousands of dollars. The resort is trying to downplay it, acting as if their food isn't the cause, even though I haven't eaten anywhere else, mostly just the buffet. My little 3-year-old son got sick as well, and even my mother. We all got sick...

”This resort was great. The only negative thing we could say is the beds were very hard. ”

”Todo estaba bien.”