Puerto Morelos Hotellit

”The property did not meet cleanliness expectations. The food quality was disappointing, and room cleaning was inconsistent and inadequate.”

”Massage on the beach was amazing! Had the best room on the resort, worth every penny! Ocean views and private swim up with jacuzzi inside and out! Gorgeous room, great food!”

”My vacation was ruined by a number of factors, which I will definitely share.”

”Great trip ”

”We had an amazing stay at this resort and truly enjoyed every moment. The food was excellent, the restaurants were great, and everything was kept spotless. The staff was outstanding—always attentive, friendly, and ready to take care of any request. The pool area was beautiful, and we especially loved the lazy river. Overall, it’s a very luxurious and relaxing place, and we would be more than happy to return again.”

”I was really disappointed with our stay at hotel tequila. We stayed there 3 years ago and it was lovely. When we arrived it took us banging at the wooden gate and calling the hotel 3 times before some came opened the gate so our cab driver could drop us off. The room was clean, but the bed was very uncomfortable. We paid for breakfast, but there was nothing that my husband would eat. He asked if they just had some toast and maybe some sausage that wasnt mixed with the egg, and said yes but...

”From the moment we booked to the time we checked out, the Mamma Loo staff was in constant communication with us. They let me know about prices outside the stay rates beforehand, they helped me arrange a welcome bouquet for my girlfriend, arranged for us to have a grill dinner and took breakfast all the way to our kuchil ( that’s how you say space/home in mayan). Bathroom was clean, dinning area was tidy and the room was nice and comfortable. My girlfriend loved this, she said “ we should do this...

”Las bicicletas que rentan están en mal estado, nosotros las llenamos de aire lo cual no fue un problema, sin embargo; son dolorisisimas para andar desde la propiedad hasta la playa ”

”Accommodations are very clean, great location, staff are very friendly and helpful. This Accommodation would be great for short term guests but falls very short on long term guests. I was booked for 7 weeks but was expected to go that long without fresh sheets and towels unless I was willing to pay for them. When I wanted to send my linens to Rush Laundry for much less than what they wanted to charge me, I was told that I couldn't send their property out...on the original booking it stated that...

”Habitación muy comoda”

”Property is maintained cleaned at all times. The staff is friendly and helpful. Having the Privilege upgrade was the best thing we could’ve done as we have great perks. Specially getting a lounge pool chair easily and fast. Only thing we did not enjoy was the breakfast at the Privilege lounge. Our butler Elizabeth was amazing !”

”The water was off for hours right before my sisters wedding. ”

”All of the things that made this place special 7 years ago on our honeymoon (now under new ownership) are still present today. This is our favorite boutique, intimate resort in the area. The hospitality is unmatched anywhere else. The rooms are spacious and the remodeled bathrooms were a big plus. There are excellent food options for all 3 meals and no reservations are required. The exclusive diamond club bar and restaurant (Qin Qin) were well worth the upgrade. We could go on... but in short -...

”Our stay here was nothing short of life-changing. We came as a grieving family after losing my father, simply hoping for peace and some healing. What we experienced went far beyond that. Through the care, presence, and thoughtfully guided ceremonies by Irina and Mark, we found not only healing but clarity, connection, and a renewed sense of purpose. The space itself is magical—waking up to the sounds of the jungle, watching the sunrise from bed, walking to a hidden cenote that feels like it...

”Food selection wasnt the greatest and there is no beach”

”Brea”

”Very close to beach.”