Chalet't – Puerto Plata

”I chose this hotel because it presents itself as a luxury resort, with rates around $400 per night. Unfortunately, the quality of the room and the overall condition of the property did not meet what would reasonably be expected at that price point. The main curtain in my room was covered in visible paint stains and remained that way throughout my stay. For a hotel positioning itself as luxury, this level of visible wear and lack of attention to detail is disappointing. Maintenance across the...

”Very good”

”Hotellin alue pitkine palmuhiekkarantoineen on upea. Henkilökunta hyvin avuliasta. Huone oli siisti ja tilava, ilmastointi ja lämmin vesi toimi hyvin. Vuoteet muuten mukavat, paitsi miinus lakanoista, jotka olivat puoliksi polyesteriä. Ruoka oli hyvää, mutta vähän suppeata hiljaisen kauden vuoksi. Osa palveluista pois käytöstä tämän vuoksi. Lainattavat aktiviteettivälineet vähäiset.”

”Sijainti erinomainen, rannalla ja lähellä ravintoloita sekä kauppoja. Myös hotellin ravintola ja baari olivat hyviä. Huone oli siisti ja esitteen mukainen. Uima-allas oli pieni, siellä polskivat lähinnä pikkulapset, mutta mieluummin sitä olikin rannalla viilentävän tuulen takia. ”

”The pool was excellent, the property was clean and groomed. The apartment was clean and well maintained ”

”Beautiful hotel room. Small but well arranged. Comfy bed and pillows with quality sheets. Even has a little balcony and patio to sit and sip coffee. Lovely restaurant and bakery next door for breakfast/dinner/yummy pizza & amazing baked goodies. Highly recommend! ”

”The location was an amazing by the beach, very relaxing and tranquil. Breakfast area was nice and the three houses looked unique. We stayed in Spanish Villa which had a nice terrace, but the room wasn't as good/clean as in the pictures. We had mixed feelings about the service; part of the staff was friendly but overall the place is not very professionally run. There was a hassle upon check in, and the bar staff is slow and sometimes not even in there. Once we asked two beers just before 1 pm...

”Y”

”excellent ”

”I was fooled by the 9.2 review and chose this place, even though it is very old and dirty, and we spent about two nights in the heat with two kids due to a broken cooling system. The internet was very weak and limited, and it would frequently disconnect, causing me to miss my online meetings. More than 90% of the meals were the same every day during our week-long stay. There were no special activities except for one pool table for the entire resort. More than 90% of the staff were very kind,...

”No se veía el mar pero tenía el Jacuzzi de agua caliente estaba detrás de mi cuarto. Las piscinas estaban con arena o animalitos. El bufet daban prácticamente lo mismo todo los días. ”