2/10 Hirveä
Michael, Winnipeg
Matkusti perheen kanssa, Matkusti pienten lasten kanssa
19.10.2025
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
1/5 – Shockingly Bad Experience for a Marriott
We came here for our long-awaited honeymoon and our baby’s first birthday, and it was an absolute disappointment. Management was completely unhelpful and avoided us every time we asked for assistance. We had confirmed months in advance by phone and email that our room would include a microwave, kettle, and crib for our baby’s milk. Upon arrival, nothing was there. We were then told they couldn’t provide them. After two days of constant asking, they finally brought them.
One of the managers, Zoara, was absolutely useless, and the general manager seemed afraid to face us. No accountability or real help — just avoidance and empty promises.
Showers were cold every day. The beach was unsafe with steep drop-offs and strong undercurrents. The resort layout is terrible for families; long walks or 30–60 minute waits for golf carts are the norm. Service everywhere was painfully slow — even the taco truck took 45 minutes for lunch.
Half the resort was under construction, one of the nicest pools was closed, and a restaurant entrance felt unsafe. We were promised something special for our honeymoon and baby’s birthday — they did nothing.
For a Marriott, this was shockingly poor. Broken promises, bad management, cold showers, and endless waiting. Save yourself the frustration and stay elsewhere.
Michael
Yöpyi 5 yötä lokakuussa 2025
