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Arvostelut: Unique Club at Lopesan Costa Bávaro - All Inclusive

5 out of 5
Unique Club at Lopesan Costa Bávaro - All Inclusive
Punta Cana, Punta Cana, La Altagracia

Arvostelut

8,0

Erittäin hyvä

Arvosana 10 - Loistava. 94 kautta 186 arvostelua" "
Arvosana 8 - Hyvä. 41 kautta 186 arvostelua" "
Arvosana 6 - OK. 21 kautta 186 arvostelua" "
Arvosana 4 - Huono. 9 kautta 186 arvostelua" "
Arvosana 2 - Hirveä. 21 kautta 186 arvostelua" "

9,0/10

Siisteys

7,8/10

Henkilökunta ja palvelu

8,2/10

Palvelut/mukavuudet

9,0/10

Majoituspaikan kunto ja tilat

8,6/10

Ympäristöystävällisyys

Arvostelut

2/10 Hirveä

Liliana

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Yöpyi 4 yötä toukokuussa 2024

2/10 Hirveä

Jamie

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Yöpyi 5 yötä toukokuussa 2024

10/10 Loistava

RICARDO

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excelente Hotel , el staff muy atento a las necesidades, la gastronomia espectacular, el area de playa muy limpia y ordenada, jardines espectaculares, Excelente entretenimiento tanto de dia como en la noche. Sin duda el mejor hotel en el area.
Yöpyi 4 yötä toukokuussa 2024
Lopesan Costa Bavaro vastasi 23.5.2024
Estimado Huésped, Saludos desde Lopesan Costa Bávaro. Le agradecemos que se haya tomado el tiempo de compartir sus experiencias con nosotros, además de esto nos alegra que el hotel cumpliera con sus expectativas y que disfrutara del servicio de nuestro equipo y que la oferta gastronómica que tenemos le haya encantado. Esperamos poder recibirle nuevamente en nuestro paraíso. Saludos Cordiales,

10/10 Loistava

BRENDA

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Restaurants were wonderful! Staff was very attentive yo our needs and were very friendly and helpful. Would highly recommend
Yöpyi 6 yötä toukokuussa 2024
Lopesan Costa Bavaro vastasi 19.5.2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate that you have taken the time to share your experiences with us, in addition to this we are glad that the hotel met your expectations and that you enjoyed the service of our team.We hope to welcome you back to our paradise. Kind regards, Public relations

10/10 Loistava

Surayee

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä toukokuussa 2024
Lopesan Costa Bavaro vastasi 19.5.2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

10/10 Loistava

Boris, Bronx

Matkusti ryhmän kanssa, Matkusti perheen kanssa, Matkusti pienten lasten kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The best resort from punta cana
Yöpyi 7 yötä huhtikuussa 2024
Lopesan Costa Bavaro vastasi 16.5.2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

10/10 Loistava

Steve

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä toukokuussa 2024
Lopesan Costa Bavaro vastasi 16.5.2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

10/10 Loistava

K

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything was excellent. Best resort I have been to yet. Jimmy Sosa ( our butler) and Marcela Cuevas (our check in receptionist) were awesome. They made everything smooth and enjoyable. Our vacation was perfect. It could not have been any better. This is our new favorite vacation spot. Thank you Lopesan!!
Yöpyi 4 yötä toukokuussa 2024
Lopesan Costa Bavaro vastasi 13.5.2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate that you have taken the time to share your experiences with us, in addition to this we are glad that the hotel met your expectations and that you enjoyed the service of our team.We hope to welcome you back to our paradise. Kind regards,

2/10 Hirveä

Madeline

Matkusti pienten lasten kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
SALMONELLA HOSPITALIZES TWO TODDLERS I cannot urge you enough for the safety of your children to NEVER come to this resort. Both my child, and the other child we traveled with were hospitalized in the Dominican Republic (during this hospitalization we encountered other guests there with their children), and again hospitalized upon arrival home. My child is currently admitted to the hospital with severe salmonella receiving an antibiotic via IV. Her fever while at the resort was almost 104. It is confirmed by multiple physicians this outbreak was caused by the food prepared or dirty pool water by the Lopesan. I understand it’s easy to look past a bad review when you feel like you have found the resort of your choice, but for the safety of your children I urge you to choose another resort. We reported this to the Lopesan and they didn’t even respond or care. To think if I only chose a different resort I wouldn’t be sitting in a hospital bed with my child as I write this review… I would do anything to go back. I will be posting reviews on all platforms in hopes it saves even one child from this terrible illness.
Yöpyi 5 yötä huhtikuussa 2024
Lopesan Costa Bavaro vastasi 19.5.2024
Dear guest, Greetings from Lopesan Costa Bávaro. Thank you for the time you have taken to evaluate us, the opinions of our guests are very important to us, in our hard work to satisfy our guests one of our most important goals is the safety of our guests by following safety guidelines and safety standards. quality that the Ministry of Health demands of us.So far it has not been determined that this was a result of our food, we have also shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with better service in the future. We hope to welcome you back to our hotel to change your perception of some of our services. Kind regards,

2/10 Hirveä

Andres

Matkusti ryhmän kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
We stayed at this hotel for a friend's wedding and left appalled by the nightmare we experienced and completely heart broken for the newlyweds. Within 48 hours of arrival, half of the guests in our group fell ill with salmonella (confirmed once they returned home), including the groom who spent several days on an IV fluids and meds in his room. He eventually gathered the energy to walk down the aisle and say "I do" only to be rushed to the hospital by ambulance before the reception began. The guests that were poisoned by the resort's food were charged a gross amount of money for medical care by the onsite "clinic". All of this is not to mention the hazardous conditions that developed throughout the property after a regular summer rain storm. There were roof and window leaks throughout the common areas and guest rooms, waterfalls in the elevators, and ankle deep flooding from the lobby to the pool areas. The pools turned into muddy swamps. The flooded lobby which was full of guests waiting to be moved to dry rooms, reeked of sewage. To top it off, the service and attention at the bars and restaurants left plenty to be desired. Bride & groom left devastated and with no apologies or remediation offered by Lopesan. Avoid this place like the plague!
Yöpyi 2 yötä toukokuussa 2024
Lopesan Costa Bavaro vastasi 19.5.2024
Dear guest, Greetings from Lopesan Costa Bávaro. Thank you for the time you have taken to evaluate us, the opinions of our guests are very important to us, in our hard work to satisfy our guests one of our most important goals is the safety of our guests by following safety guidelines and safety standards. quality that the Ministry of Health demands of us.So far it has not been determined that this was a result of our food, we have also shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with better service in the future. We hope to welcome you back to our hotel to change your perception of some of our services. Kind regards,

8/10 Hyvä

Timothy

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 8 yötä huhtikuussa 2024
Lopesan Costa Bavaro vastasi 9.5.2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

2/10 Hirveä

Ji Seon

Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I was infected with salmonella and received antibiotics at the hotel hospital, but was taken to the emergency room upon returning to New York. I saw a lot of people with the same symptoms.
Yöpyi 4 yötä huhtikuussa 2024
Lopesan Costa Bavaro vastasi 10.5.2024
Dear guest, Greetings from Lopesan Costa Bávaro. Thank you for the time you have taken to evaluate us, the opinions of our guests are very important to us, in our hard work to satisfy our guests one of our most important goals is the safety of our guests by following safety guidelines and safety standards. quality that the Ministry of Health demands of us.So far it has not been determined that this was a result of our food, we have also shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with better service in the future. We hope to welcome you back to our hotel to change your perception of some of our services. Kind regards,

6/10 OK

Yirang Angela

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys
Yöpyi 6 yötä huhtikuussa 2024
Lopesan Costa Bavaro vastasi 8.5.2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate that you have taken the time to share your experiences with us, in addition to this we are glad that the hotel met your expectations, if there is something that you think we can improve it is good that you let us know as this helps us to ensure always provide excellent service.We hope to welcome you back to our paradise. Kind regards,

6/10 OK

Anthony Michael

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 5 yötä huhtikuussa 2024
Lopesan Costa Bavaro vastasi 8.5.2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate that you have taken the time to share your experiences with us, in addition to this we are glad that the hotel met your expectations, if there is something that you think we can improve it is good that you let us know as this helps us to ensure always provide excellent service.We hope to welcome you back to our paradise. Kind regards,

8/10 Hyvä

Luc

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Could be a 5* .... But sadly the room are VERY humid ...the air conditioning system doest work properly .... The resort is stunning.... Cons.. The area ito go swim on the beach very small cause there is LOTS of boats.... Staff are very friendly.... Book UNIQUE ..give you lots of advantage.. Private beach Private restaurant Private pool Private bar Better location....
Yöpyi 8 yötä huhtikuussa 2024
Lopesan Costa Bavaro vastasi 3.5.2024
Dear Guest,Greetings from Lopesan Costa Bávaro. Thank you for the time you took to complete our satisfaction survey, at Lopesan Costa Bávaro we know that vacations are very important and for this reason, we take your opinions seriously, we are glad to receive your excellent comment towards the service provided by our staff. We have also shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with a better service in the future.Once again we thank you for your kind opinion of our hotel and we look forward to serving you again in the future.Kind regards,

10/10 Loistava

sheri

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great all inclusive.
Yöpyi 6 yötä maaliskuussa 2024
Lopesan Costa Bavaro vastasi 1.5.2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

10/10 Loistava

Jonathon

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 6 yötä huhtikuussa 2024
Lopesan Costa Bávaro vastasi 29.4.2024
At Lopesan Costa Bávaro Resort, Spa & Casino we know that vacations are one of the most important times of the year and that is why it makes our day to read opinions as positive as yours. We appreciate that you have taken the trouble to share your experience with us and with other users. If you decide to repeat your vacation in Punta Cana, we would be delighted to see you staying with us again. Sincerely,

2/10 Hirveä

ronny

Matkusti pienten lasten kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The Lopesan’s management does not care about the guests We were harassed by two staff members and told management and nothing by transpired to resolve or make it better Lastly you can do better with the money spent here
Yöpyi 6 yötä huhtikuussa 2024

8/10 Hyvä

Mandy

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Rooms, beach area, pool areas were all amazing. The resort is so big that no area ever felt crowded. Staff was always welcoming and quick to help with anything we wanted or needed. The only thing I felt was not amazing was the food. There were plenty of options but none that I thought were very good. But, I think that is pretty typical when staying at an all inclusive. It would not stop me from staying there again though.
Yöpyi 7 yötä huhtikuussa 2024
Lopesan Costa Bávaro vastasi 26.4.2024
Dear Guest,Greetings from Lopesan Costa Bávaro. Thank you for the time you took to complete our satisfaction survey, at Lopesan Costa Bávaro we know that vacations are very important and for this reason, we take your opinions seriously, we are happy to know that all aspects of our hotel were to your liking, we are glad to receive your excellent comment towards the service provided by our staff. We have also shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with a better service in the future.Once again we thank you for your kind opinion of our hotel and we look forward to serving you again in the future.Kind regards,

10/10 Loistava

Mark, Voluntown

Yöpyi 2 yötä huhtikuussa 2024
Lopesan Costa Bavaro vastasi 9.5.2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

10/10 Loistava

Domenico

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Best resort we have stayed at in DR yet. Will be back!
Yöpyi 5 yötä huhtikuussa 2024
Lopesan Costa Bávaro vastasi 26.4.2024
Dear guest, Thousands of travelers stay with us every year, but we are still as happy as the first day when a client lets us know that their stay at the hotel was satisfactory. We would like to thank him for the trust he has placed in us. We hope that he still has corners of the Dominican Republic to discover and that he does it with us again. He receives a cordial greeting.

10/10 Loistava

Pamela

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful resort. We had an amazing time here, the food was delicious.
Yöpyi 5 yötä helmikuussa 2024
Lopesan Costa Bávaro vastasi 26.4.2024
Dear guest, Thousands of travelers stay with us every year, but we are still as happy as the first day when a client lets us know that their stay at the hotel was satisfactory. We would like to thank him for the trust he has placed in us. We hope that he still has corners of the Dominican Republic to discover and that he does it with us again. He receives a cordial greeting.

8/10 Hyvä

Daniele

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Had a good time with my wife and daughter. The property is very family oriented which is what we were looking for. Everything was very clean and organized. We had booked a unique experience room which was worth definitely the extra cost however, when we checked in they told us that with our unique package we had a butler at our disposal during your stay. I was told he was going to contact us via WhatsApp but it never happened. I brought this up during our check out and the staff didn’t seem to care. We really did not need a butler but if I am paying for a certain experience, I expect to have all the services promised. It is better not to give false information or remove that from the package if it is not going to be respected. I would definitely give 5 stars if it wasn’t for this episode at check out.
Yöpyi 3 yötä huhtikuussa 2024
Lopesan Costa Bávaro vastasi 26.4.2024
Dear Guest,Greetings from Lopesan Costa Bávaro. Thank you for the time you took to complete our satisfaction survey, at Lopesan Costa Bávaro we know that vacations are very important and for this reason, we take your opinions seriously, we are happy to know that all aspects of our hotel were to your liking, we are glad to receive your excellent comment towards the service provided by our staff. We have also shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with a better service in the future.Once again we thank you for your kind opinion of our hotel and we look forward to serving you again in the future.Kind regards,

8/10 Hyvä

Raymond Thomas

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful resort property
Yöpyi 5 yötä huhtikuussa 2024
Lopesan Costa Bávaro vastasi 26.4.2024
Dear guest, Thousands of travelers stay with us every year, but we are still as happy as the first day when a client lets us know that their stay at the hotel was satisfactory. We would like to thank him for the trust he has placed in us. We hope that he still has corners of the Dominican Republic to discover and that he does it with us again. He receives a cordial greeting.

8/10 Hyvä

Tanzina

Yöpyi 4 yötä huhtikuussa 2024
Lopesan Costa Bavaro vastasi 5.5.2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

10/10 Loistava

Christopher

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was a top tier experience.
Yöpyi 4 yötä huhtikuussa 2024
Lopesan Costa Bávaro vastasi 16.4.2024
Lopesan Costa Bávaro Resort, Spa & Casino we know that vacations are one of the most important times of the year and that is why it makes our day to read opinions as positive as yours. We appreciate that you have taken the trouble to share your experience with us and with other users. If you decide to repeat your vacation in Punta Cana, we would be delighted to see you staying with us again. Sincerely

10/10 Loistava

Kevin

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Property is Beautiful
Yöpyi 5 yötä maaliskuussa 2024
Lopesan Costa Bávaro vastasi 16.4.2024
Lopesan Costa Bávaro Resort, Spa & Casino we know that vacations are one of the most important times of the year and that is why it makes our day to read opinions as positive as yours. We appreciate that you have taken the trouble to share your experience with us and with other users. If you decide to repeat your vacation in Punta Cana, we would be delighted to see you staying with us again. Sincerely

10/10 Loistava

Brent

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good
Yöpyi 5 yötä helmikuussa 2024
Lopesan Costa Bavaro vastasi 7.4.2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

2/10 Hirveä

Claudia

Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu
Yöpyi 3 yötä maaliskuussa 2024
Lopesan Costa Bavaro vastasi 6.4.2024
Dear guest, Greetings from Lopesan Costa Bávaro. Thank you for the time you have taken to evaluate us, the opinions of our guests are very important to us, we have shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with better service in the future. We hope to welcome you back to our hotel to change the misperception you have of some of our services. Kind regards,

2/10 Hirveä

Santiago

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lopesan Costa Bavaro vastasi 31.3.2024
Dear guest, Greetings from Lopesan Costa Bávaro. Thank you for the time you have taken to evaluate us, the opinions of our guests are very important to us, we have shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with better service in the future. We hope to welcome you back to our hotel to change the misperception you have of some of our services. Kind regards,

8/10 Hyvä

Krystal

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä helmikuussa 2024
Lopesan Costa Bavaro vastasi 29.3.2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

10/10 Loistava

Carolina

Hyvää: Siisteys
Yöpyi 14 yötä maaliskuussa 2024
Lopesan Costa Bavaro vastasi 26.3.2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

6/10 OK

Lisa E, Brooklyn

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 6 yötä helmikuussa 2024
Lopesan Costa Bavaro vastasi 26.3.2024
Dear guest, Greetings from Lopesan Costa Bávaro. Thank you for the time you have taken to evaluate us, the opinions of our guests are very important to us, we have shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with better service in the future. We hope to welcome you back to our hotel to change the misperception you have of some of our services. Kind regards,

8/10 Hyvä

Lena, Woodmere

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property is beautiful, very clean and spacious rooms The only thing that needs an improvement is the quality of food
Yöpyi 9 yötä maaliskuussa 2024
Lopesan Costa Bavaro vastasi 26.3.2024
Dear Guest,Greetings from Lopesan Costa Bávaro. Thank you for the time you took to complete our satisfaction survey, at Lopesan Costa Bávaro we know that vacations are very important and for this reason, we take your opinions seriously, we are happy to know that all aspects of our hotel were to your liking.We have also shared your comments with the corresponding departments to improve the points you have expressed to us about our gastronomic quality and thus provide you with a better service in the future.Once again we thank you for your kind opinion of our hotel and we look forward to serving you again in the future.Kind regards,

10/10 Loistava

Mario

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
El hotel es muy limpio y es muy grande con varias opciones de restaurantes para cenar. Volvería de nuevo, sin problema.
Yöpyi 4 yötä maaliskuussa 2024
Lopesan Costa Bavaro vastasi 22.3.2024
Estimado Huésped, Saludos desde Lopesan Costa Bávaro. Le agradecemos que se haya tomado el tiempo de compartir sus experiencias con nosotros, además de esto nos alegra que el hotel cumpliera con sus expectativas, especialmente nuestra limpieza y restaurantes.Esperamos poder recibirle nuevamente en nuestro paraíso. Saludos Cordiales,

4/10 Huono

Alejandro

Matkusti kumppanin kanssa
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Terrible service with unique guests really disappointed
Yöpyi 4 yötä maaliskuussa 2024
Lopesan Costa Bavaro vastasi 18.3.2024
Dear guest, Greetings from Lopesan Costa Bávaro. Thank you for the time you have taken to evaluate us, the opinions of our guests are very important to us, we have shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with better service in the future. We hope to welcome you back to our hotel to change the misperception you have of some of our services. Kind regards,

8/10 Hyvä

Lynn

Matkusti pienten lasten kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Booked a Unique level queen ocean view room. View of the ocean and property was excellent. Jimmy our butler was amazing. Anything I requested from extra bottles of water and towels to the room he immediately took care of. He also took care of scheduling transportation to the airport for us. Book Unique level and request him for your butler, you won’t be disappointed. Resort is huge, bring your walking shoes. Would not hesitate to return to this hotel again. It is beautiful!
Yöpyi 4 yötä maaliskuussa 2024
Lopesan Costa Bavaro vastasi 18.3.2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate that you have taken the time to share your experiences with us, in addition to this we are glad that the hotel met your expectations and that you enjoyed the service of our team.We hope to welcome you back to our paradise. Kind regards,

8/10 Hyvä

Taulant

Matkusti kumppanin kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
The resort is beautiful! Hotel is huge so yes alot of walking around. For me the food wasn't anything special. I stayed at the unique section and was assigned a butler ( Wendy Guerrero ) the best 👍👍👍 he was very friendly and helpful throughout my stay. Overall we had an amazing stay at Lopesan.
Yöpyi 5 yötä helmikuussa 2024
Lopesan Costa Bavaro vastasi 10.3.2024
Dear Guest,Greetings from Lopesan Costa Bávaro. Thank you for the time you took to complete our satisfaction survey, at Lopesan Costa Bávaro we know that vacations are very important and for this reason, we take your opinions seriously, we are happy to know that all aspects of our hotel were to your liking, we are glad to receive your excellent comment towards the service provided by our staff. We have also shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with a better service in the future.Once again we thank you for your kind opinion of our hotel and we look forward to serving you again in the future.Kind regards,

6/10 OK

Brian, Lafayette

Matkusti perheen kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Property is very luxurious and clean. Customer service and food were hit & miss, disappointing for that level of a resort.
Yöpyi 6 yötä helmikuussa 2024
Lopesan Costa Bavaro vastasi 8.3.2024
Dear guest, Greetings from Lopesan Costa Bávaro. Thank you for the time you have taken to evaluate us, the opinions of our guests are very important to us, we have shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with better service in the future. We hope to welcome you back to our hotel to change the misperception you have of some of our services. Kind regards,

8/10 Hyvä

Joann

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was a very nice property. I wasn't able to contact my "butler" the entire trip, which would have made it go more smoothly. Housekeeping was very clean but they failed to provide towels and coffee supplies. We had to flag them down or leave notes for them.
Yöpyi 5 yötä helmikuussa 2024
Lopesan Costa Bavaro vastasi 6.3.2024
Dear Guest,Greetings from Lopesan Costa Bávaro. Thank you for the time you took to complete our satisfaction survey, at Lopesan Costa Bávaro we know that vacations are very important and for this reason, we take your opinions seriously, we are happy to know that all aspects of our hotel were to your liking.We have also shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with a better service in the future.Once again we thank you for your kind opinion of our hotel and we look forward to serving you again in the future.Kind regards,

10/10 Loistava

Jose m Quiñones, Carolina

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent place!
Yöpyi 2 yötä helmikuussa 2024
Lopesan Costa Bavaro vastasi 4.3.2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

10/10 Loistava

Alba

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Lopesan Costa Bavaro vastasi 4.3.2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

8/10 Hyvä

nicole

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Amazing property fantastic beach. The food was good it was just unfortunate. We could not get reservations at a few of the places, and unfortunately the ones that we could get reservations at we could not get them until late at night. The buffets were very hit or miss. It was a gorgeous property nice rooms some of the downside to the rooms were only one of the outlets walked in the whole room. The odor of must was so bad and unfortunately, our cleaning staff never came in until late at night. They never knocked and just entered most of the time we were napping, or getting into the shower, and they never waited to hear an answer. There is no door hangers to put on to tell staff to not enter.
Yöpyi 6 yötä helmikuussa 2024
Lopesan Costa Bavaro vastasi 1.3.2024
Dear Guest,Greetings from Lopesan Costa Bávaro. Thank you for the time you took to complete our satisfaction survey, at Lopesan Costa Bávaro we know that vacations are very important and for this reason, we take your opinions seriously, we are happy to know that all aspects of our hotel were to your liking.We have also shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with a better service in the future.Once again we thank you for your kind opinion of our hotel and we look forward to serving you again in the future.Kind regards,

8/10 Hyvä

Jeonghwan

Hyvää: Siisteys
Yöpyi 5 yötä helmikuussa 2024
Lopesan Costa Bavaro vastasi 1.3.2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

6/10 OK

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
Yöpyi 9 yötä helmikuussa 2024
Lopesan Costa Bavaro vastasi 26.2.2024
Dear guest, Greetings from Lopesan Costa Bávaro. Thank you for the time you have taken to evaluate us, the opinions of our guests are very important to us, we have shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with better service in the future. We hope to welcome you back to our hotel to change the misperception you have of some of our services. Kind regards,

8/10 Hyvä

Alexander, Helsingborg

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 9 yötä helmikuussa 2024
Lopesan Costa Bavaro vastasi 27.2.2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,

8/10 Hyvä

William

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Property itself beautiful. Beautiful beach (only small negative were the boats). Main pool beautiful but no swim up bar and water a little a cold for my liking. Also unique and adults only pool we’re too small really not worth it. Food was generally really good. Steakhouse and the unique grill by the beach was amazing. What I didn’t like was the breakfast buffet and American valley food. Drinks were generally pretty good. Service was hit or miss. Butler was amazing (did pretty much whatever we asked including booking our ride to the airport, suprise champagne for my birthday, and a bottle of red and white on our request. Check in sucked didn’t give us our welcome drinks and generally the servers are few and far between at the beach and pool. Overall great resort but could use improvement in certain areas
Yöpyi 3 yötä helmikuussa 2024
Lopesan Costa Bavaro vastasi 25.2.2024
Dear Guest,Greetings from Lopesan Costa Bávaro. Thank you for the time you took to complete our satisfaction survey, at Lopesan Costa Bávaro we know that vacations are very important and for this reason, we take your opinions seriously, we are happy to know that all aspects of our hotel were to your liking.We have also shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with a better service in the future.Once again we thank you for your kind opinion of our hotel and we look forward to serving you again in the future.Kind regards,

10/10 Loistava

Luis

Matkusti ryhmän kanssa, Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The Property was just stunning…the service was one of a kind, to include exceptional nightlife activities that are just unique, and classy. Live shows were spectacular. Truly amazing place to vacation.
Yöpyi 2 yötä helmikuussa 2024
Lopesan Costa Bavaro vastasi 25.2.2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate that you have taken the time to share your experiences with us, in addition to this we are glad that the hotel met your expectations and that you enjoyed the service of our team.We hope to welcome you back to our paradise. Kind regards,

10/10 Loistava

Jessica

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 6 yötä helmikuussa 2024
Lopesan Costa Bávaro vastasi 24.2.2024
Dear guest, Thousands of travelers stay with us every year, but we are still as happy as the first day when a client lets us know that their stay at the hotel was satisfactory. We would like to thank him for the trust he has placed in us. We hope that he still has corners of the Dominican Republic to discover and that he does it with us again. He receives a cordial greeting

10/10 Loistava

Marko

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Excellent
Yöpyi 5 yötä helmikuussa 2024
Lopesan Costa Bavaro vastasi 23.2.2024
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,