4/10 Huono
Michael W.
11.7.2024
Hyvää: Siisteys
Significant miscommunications from host made for difficult stay
The house was spacious and set up for a large group when we arrived. The listing indicated that it slept 8 people, and that seemed appropriate based on the setup.
When booking, the form seems to have defaulted to saying there would be four guests which was ultimately incorrect as we had seven for a one-night stay.
Michele (the host) lives in the house on the other side of the driveway (in my opinion this should have been made more clear in the listing) and was keeping an eye on who was arriving and as soon as we had more than four people, Michele was sending us messages asking for additional payment given that we had gone over the "maximum" of four guests. We did not want any trouble so we just paid it without an argument. However, we kept getting messages from Michele asking how many of us there would be (which we were completely transparent about). Michele then sent messages indicating that they thought we intended to smoke inside the house (I don't smoke, never have, and doing it inside someone else's home would be disgusting). This made us generally feel unwelcome and if our stay included more than one night we likely would have found somewhere else.
Other check-in/out instructions were confusing (uncertainty about what to do with linens/towels, whether or not we can/should use the dishwasher, etc.). What was supposed to be a simple, easy overnight stay (arriving after dinnertime, leaving before 8am the next day) quickly became a headache and added stress to the trip
Michael W.
Yöpyi 1 yön kesäkuussa 2024