Chalet't – Queenstown

”Our stay was incredibly disappointing due to the poor customer service. We arrived to find that the heating/air conditioning in our room wasn’t working, and with outside temperatures below freezing, the room was extremely cold. The only solution offered was a small fan heater, which barely warmed the room. When we asked if anything else could be done, we were simply told the technicians had gone home and there was nothing they could do. There was no effort to move us to another room, offer...

”Basic room with basic amenities. Pretty clean, although uncertain on how well the carpet was hoovered. Nice, comfortable bed, with good pillows and clean sheets. Shower pressure was atrocious.”

”We're from QLD, Australia and stayed here for 8 nights as a family in the unit of a bedroom, a separate living room with a full kitchen and a private laundry equipped with both a washing machine and a dryer (+ iron and ironing stand). Everything is very clean and modern, with staff services being superb! The view of the Remarkables (ski field) from our living room was absolutely fantastic! Highly recommend this facility to anyone looking to stay in Queenstown, 👍 👌 😀 and we'll be definitely...

”Hotelroom needs renovation. We booked 2 bedroom lakeview whit fireplace. Fireplace didn't work. Room was little bit dirty and needs to be uppdated.”

”Best dinner. Perfectly matched wines. Fantastic experience”

”the entire property is so good we stayed for 3nights , really love it”

”Great place to stay”

”Puhtaat ja juuri uudistetut huoneet, päivittäinen siivous tehtiin erittäin hyvin. Hyvin tilaa ja yläkerran huoneista hyvät näkymät.”

”Breakfast was among the best we’ve ever had. The staff paid attention to every detail. Eco friendly touches did not detract from comfort and convenience. Glenorchy was peaceful and quiet and a perfect antidote to ski days in Queenstown. One of my favorite spots was the covered outdoor fireplace savoring a hot chocolate or a whiskey on a freezing night. I live a long way from New Zealand, but hope to return at some point.”

”Excellent location”

”Great experience.”