At check-in, they tried to add $210 for our children. I showed them our Expedia reservation for 5 and they dismissed it. I refused to pay the extra. The clerk let us check in for the original amount and said I could talk to his manager that afternoon and then the next morning and then the next afternoon. I called Expedia, confirmed our reservation, made a case and passed the number onto the clerk to give to his manager. I didn't hear anything after that.
They took my passport at check in. No other place did this, so when I checked out, I didn't think to ask and they didn't give it back. I realized two days later and had to go back to pick it up.
The space is nice, if you don't mind waking-up to Howler Monkeys at 5 in the morning, which I didn't mind at all:)! It all worked out, but not my favorite place.
