ALVA is nice penthouse apartment. It gave a nice first impression. Size was good, looks relatively clean. View is nice. But the whole experience started to become just average.
Firstly, apartment wasn't as clean as it looks, there was a jacket in the closet that wasnt cleared, probably left by the previous guest. All the utensils are still left in the dishwasher. It was washed but wasnt cleared. it was a full rack so we have to replace everything back before we can actually use it. There were gadgets plugged in so you dont know if you can remove it or leave it but it was in the way.
Secondly, some things were just lacking. There wasn't a place or rack to put the toiletries in the bath area, so you either had to put it on the floor or wet the toilet area by coming out to get it from the toilet or vanity top. Although there is a big baking oven, but there isn't a microwave oven for you to make small meals. The entire place just didn't feel like it was clean and I'm not someone who is that particular.
Thirdly, there isn't any instructions or guide on how to operate the appliances and things around the place.
i had to figure out almost everything on my own. I had difficulty operating the induction stove. The washing machine and dryer panel was in Icelandic, i had to google translate to find out every function. There was only heating. no air-conditioning or Fan
Fourthly, the service support is terrible. I can go on, but I'm limited to 1,500 characters for this review
