Richwood Hotellit

”Staff was very helpfull. Had an incident and I feel the staff handled it very well”

”We liked the coziness of the lobby and the availability of coffee, tea and hot chocolate 24/7. The room is very modern and clean with updated bathroom and walk-in shower. No towel hooks on the bathroom walls, however which made it awkward. Our biggest disappointment was the dining room being closed for cleaning during breakfast hours.”

”Breakfast was very good”

”The property was very nice. The rooms were clean and spacious. The staff wad amazing. Breakfast omelet was very good.”

”It was good. The room and place were clean. The only problem was the water did not drain in the bathtub taking a shower and you end up standing in 3 or 4 inches of water.”

”The breakfast was delicious, but there were stains in the bathroom, the tub was peeling, and it all just felt old. Additionally the curtain in our room was missing part of it and it had been installed off center so the parking lot light right outside our window was shining through. We had to keep the wardobe door open to block the light from shining right onto the bed where we were sleeping. ”

”I loved it.”

”The room was clean, but the property seemed run down.”

”Was not at the property much. Just to sleep Did not use any amenities. Convenient to restaurants and outlet mall”

”The front desk staff were friendly and helpful, but unfortunately the building was not the cleanest. Also, the pool was closed, so that was a bummer. We'd definitely stay again, but hopefully all the light bulbs, the water stains on the ceiling, and the pool are taken care of or working.”

”Friendly staff. Hallways were not clean, there was stuff all over carpets. Room was clean but little dingy. Even a non-smpking room smelled like smoke.”

”Staff was cordial, but the place is old and it shows with ground in dirt everywhere, old worn out mattresses and pillows, and lukewarm at best, low pressure shower.”

”Always nice to stay there”

”The staff didn’t do the rooms and didn’t bring clean towels. I had to go to the front desk to get towels. I left the tag on the door for room service. The woman who was supposed to do our room said she knocked early and didn’t get an answer. I explained that we put the tag out early and wasn’t there.”

”window casings and insulation falling out of windows, tissues stuck in peep hole in the door, door did not shut tight, bath tub/shower dirty”

”Staff very welcoming and it was the first time staying here. A full sized refrigerator and 2 burner stove as well as a microwave. Really nice but you must bring your. Own utensils and cookware. The bed was very comfortable and quiet. I will be back in the area in a couple months and have already reserved the room ”

”Clean room. Updated appearance.”

”It did the job. It made due for what we needed. The room set up was strange. We actually had to shift the bed by the door over to have more walking space into the room. The bathroom door didn't stay shut. But the room was clean and comfortable.”