6/10 OK
jamie, Southend on sea
Matkusti kumppanin kanssa
29.1.2026
Hyvää: Siisteys ja palvelut/mukavuudet
We arrived to be given an accessible room which we had not asked for and didn’t want. It also had a tiny corner balcony. We were told there was no alternative other than a twin room. We had paid a lot of money for king room with a sea view. The bar and pool area get very busy and you have to ask for a table each time even as a guest - they have a rope to cordon off the area. Most staff were lovely but on a couple of occasions became aware of staff talking about us and laughing at us. The rooms are getting a little tired and housekeeping only seem to do the bare minimum. We had a storm one night which bought dirt and debris onto the balcony. This wasn’t mopped for the rest of the time we were there. A huge shout out to the guys that greet you when you arrive at the entrance. A lovely warm welcome - they were wonderful. Overall, we certainly don’t think we got value for money and certainly wouldn’t return
jamie
Yöpyi 6 yötä tammikuussa 2026
