River Grove Hotellit

”Dust, mold and sheets not clan”

”Unfortunately, my experience at this hotel was very disappointing. From the moment we arrived, the staff was not welcoming and gave the impression that they did not enjoy their jobs. Our room was not ready even though we arrived after the posted check-in time, which was frustrating—especially considering we booked one of the most expensive rooms at the hotel. To make matters worse, the overnight front desk employee was extremely rude and unprofessional. Between the poor communication, lack of...

”Worse experience ever!! My husband and I were celebrating our anniversary and I decided to book this hotel because it came up on Expedia and I thought it would be good! A bit pricey I though but since it was downtown and with a lake view I though what can go wrong? We arrived at 11pm because before that we went to dinner and another activity. When we got there the person behind the desk told us that the room with a king bed was given away to someone else, mind you I had paid ahead on the app....

”My son’s (14) favorite place to stay in Chicago. Clean, modern, easy access to everything.”

”Horrible stay at this Embassy Suites. 2 of their elevators were down for remodeling. Fine. But when one of the 2 working elevators broke, it was beyond frustrating. Wait times to take the elevator approached a half and hour at times. I had to trek up to the 13th floor twice and countless times down because the wait was so long. It took all day and part of the evening to get the elevator fixed. Then, guests kept spilling condiments in the elevator. This happened 3 times. 2 of the times, it...

”The stay as wonderful ”

”Very nice hotel. Clean rooms and lots of amenities ”

”Huone sekä sänky oli mielestämme hyvä ja mukava. Henkilökunta oli ystävällistä ja kahvia sai kellon ympäri aulasta. Amerikkalainen aamupala on kohtalaisen yksinkertainen (ei vihanneksia ja vain omenaa/appelsiinia hedelminä aamupalalla) ja kertisastioiden käyttö hämmentää.”

”Terrible staff ”

”This hotel has a very convenient location near the city center.”

”I loved this hotel so much! The amenities are great and it’s a prime location with a beautiful view ”

”Everything about this plàce was excellent, especially the staff. Very professional and helpful.”

”Close to the water walk and many sights. Experience parking. No point on parking there. ”