Rivertrace Hotellit

”Nice place to stay before riding the Tail of the Dragon.”

”Great place! Clean and super nice staff.”

”Clean room close to the airport. Staff was friendly.”

”Great stay”

”I travel to Townsend a couple of times a year to visit GSMNP and have stayed at numerous hotels in that area. This was my first time at The Parkman. Property was clean and staff were efficient. My only complaint was that my room did not have a mini-fridge and microwave. The property is undergoing some renovations and I hope they add mini-fridges and microwaves to all their rooms. The restaurant next door is also under renovation so there is no breakfast offering at the current time.”

”We had a great time staying here while we were in town for a family reunion! The room was clean and comfortable. The front desk staff were outstandingly helpful! It was especially convenient to have the shuttle service to and from the airport. We enjoyed swimming in the pool as well! Only issues we saw were there wasn’t any hand soap or conditioner in the bathroom of our room.”

”The rooms were clean got good parking”

”From the moment that I checked in everyone was very kind and helpful. The room was clean and comfortable. I would highly recommend.”

”Easy to park, convenient breakfast, the one staff member I witnessed during my stay was very helpful, but I believe she was there running the front desk in the evening, was also running it still in the morning and working on serving all of the breakfast items. Yet, she was still pleasant and helpful. Kudos to her. The hotel was close to the airport, looked nice outside, had an easy parking lot to navigate luggage (nice and flat), and was very reasonably priced compared to others. The only thing...

”I stayed several days. Room wasn't cleaned once. If I needed anything I had to get it myself. O the morning of the 14th Sunday morning 8:25am the breakfast area was very full of guests. There wasn't anything to eat and when asking the staff if they was putting anything else out to eat they stated No! as it states breakfast starts at 6am until 9am there was a lot of guests unhappy including myself”

”The water was rusty and had a terrible scent. The room had flies and bugs. Free breakfast”

”Room had a weird musty smell”

”Room very clean with numbered parking right outside room door.”

”We were just there for an overnight, but the hotel was nice. Front desk staff was super friendly.”

”For me it was just a place to sleep for the night and for that purpose it was okay.”

”I have stayed in this hotel twice primarily for the convenience of location to airport and many restaurants. As an IHG platinum member I was not recognized upon check in. I was in room 106 first visit which was located very close to front desk and dining hall. It was very noisy in the morning. I requested room on higher level at end of hall, however was given room 110 on second visit which I experienced same problem. Upon arrival the room appeared clean, yet it had a musty odor. I plugged phone...

”The room did not have any new charging outlets.”

”Property and room were very clean, staff was very pleasant, breakfast was sufficient with waffles, hard boiled eggs, biscuits and gravy and more. We are a repeat customer and will return.”