Rockford Hotellit

”Super comfy bed, clean rooms, polite staff ”

”airport shuttle was easily arranged and timely”

”Good stay ”

”Staff was very friendly and room was clean but it did smell musty and my fridge was barely cold. Both are not deal breakers but I was expecting better quality with the “exceptional” rating it was given. Breakfast was terrible and very disappointing though. I was there at 6:30 each morning and the amount of food out was very low and not enough to make a plate on day one. When I tried again the next day, I got the feeling that food wasn’t restocked because the items looked exactly the same as...

” Staff was friendly. Breakfast was o.k. The sheets on the bed were very rough. I think they had been washed with the towels. Property is in need of updates ”

”Enjoyed having amenities and restaurant without leaving the property”

”Outdoor pool was dirty and needed to be cleaned”

”Very clean and updated room exceeded expectation and staff was friendly”

”Clean sheets and a good night's sleep. A little noise could be heard from outside, but it didn't really bother me.”

”Outdated. Not clean. The manager was rude ”

”The room was clean but the mattress was very worn where you lay on one side and roll to the center, very soft. We dont need CC but could not get it off the tv, after numerous tries. The worst thing though was at 9:30pm a man was polishing the floors with a very loud machine and at 10:15 pm I called the front desk and said he has to stop. Considering how loud the machine is the time to polish the floors is 11am- 3pm, when no one is trying to sleep.”

”Bathrooms have a separate water closet (should be required in all hotels). Breakfast buffet was OK. Good selection. The front desk made this stay. Blaise went out of his way to help us with the reservation: he turned 2 separate one night reservations with diffferent rooms (all that was available) into a contiguous stay in one room. And he was professional and courteous each time we saw him over the weekend. ”

”Beautiful hotel and great amenities. Housekeeping needed to do a better job though.”

”Very nice place, very clean, and quiet. Love the balcony and the creek out back!”

”Fine”

”Great place to stop for a night. Great staff and huge room. Easy parking. Would upgrade to pillows...these squish down to no support. But otherwise a solid choice.”

”Great coffee”

”The breakfast was good and had a nice variety each morning. The staff were very friendly and helpful, which made the stay more enjoyable. However, the washers on-site did not work well, which was a bit inconvenient. Parking was also difficult some nights due to large trucks and trailers blocking spots.”

”Two hours after official checkin time at the hotel, they still didn't have my room ready. ”

”Incredibly rude check in. Young kid in glasses with the absolute polar opposite of hospitality in the hospitality industry. The last time I was here, my 2nd floor room’s window was right above a smoking area. Cigarette smoke was coming directly into my wall ac unit (you could see it). It was disgusting. I went down to ask the same kid to move rooms (this was literally an hour after I had just checked in). He said “Maybe we can just ask them not to smoke there.”. Genius lol. Let’s tell the other...