Hotellit uima-altaalla - Rome, New York

”Very nice for an overnight stay. Just a little bit pricey for the area. Nonetheless,I would go there again.”

”Receptionists didn't found our reservation and didn't give internet code to show it. Finally after 30 minutes found it and got the rooms. Internet was not working, receptionists claim it's ok but needs again an other 30 minutes to prove not! Reboot the system and start working. Please avoid if find some other hotel. Visit regular on area, but next time go an other place. Location near shopping and restaurants good, but service very starnge in US.”

”The staff was very helpful when I change my stay from 3 night to 2 nights. They also were nice enough to change me from a 2nd floor room to the first floor when they found out that I was having a knee replacement. The ebening after my surgery my sister went to the Bar/Restaurant and was able to get us someting to eat which was very good. The morning we were checking out we ate the continental breakfast which was just what I needed and it was all freshly made. Over all we enjoyed our stay at the...

”I waited an extra week before writing this poor review as I have contacted them 2more times since I left hoping for a response and assistance, nothing. I requested a quiet room, the young brown haired female worker was very unkind and unprofessional. She has put me in the noisiest room on purpose next to a room where cleaning staff have been banging against the wall my bed is on for four hours in their work area, i asked for late checkout she completely disregarded my request. I prearranged 2...

”Although the rooms were clean staff was very rude. The first lady at the front desk we spoke with was very nice and helpful. However, the second lady that took the first lady stop was very rude, disrespectful, and rolled her eyes when we asked to get a shuttle to the resort. I dont know her name but she has a limp when she walks. I dont see myself coming back here because I refuse to spend my money at a place with rude staff.”

”I didn't like the fire alarm going off at 11am when you get in at 4 am and no warning what so ever! The manager lied and said they have no idea when the are coming to test the alarms I call bu You don't just test alarms that is poor management. Was only compensated 1 day when there mistake ruined 2 days! Never again unless management is replaced!”

”Had a great stay in a nice room. Only drawback was no pool.”

”Wonderful room and location. The breakfast was very nice and had a lot of variety.”