Majoituspaikan mukavuudet

Arvostelut: Pullman Phuket Arcadia Naithon Beach

5 out of 5
Pullman Phuket Arcadia Naithon Beach
22/2 Moo 4, Sa Khu, Phuket

Arvostelut

9,2

Upea

Arvosana 10 - Loistava. 611 kautta 913 arvostelua" "
Arvosana 8 - Hyvä. 224 kautta 913 arvostelua" "
Arvosana 6 - OK. 46 kautta 913 arvostelua" "
Arvosana 4 - Huono. 19 kautta 913 arvostelua" "
Arvosana 2 - Hirveä. 13 kautta 913 arvostelua" "

9,2/10

Siisteys

9,2/10

Henkilökunta ja palvelu

9,2/10

Palvelut/mukavuudet

9,0/10

Majoituspaikan kunto ja tilat

9,2/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Tommi

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 7 yötä joulukuussa 2023
Brett Wilson vastasi 20.12.2023
Dear Tommi,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

8/10 Hyvä

Minna

Hyvää: Siisteys ja henkilökunta ja palvelu
Poor attitude with the staff
4 stars, but not 5. Part of the rooms are in very high hills, and you cannot walk freely by yourself, you keed to order hotelride. Other rooms are at the main building. My room smell bad, and propety in that part was quite poor. Lobby, swimming ppol and breakfast are nice. From the pool there is access to beach, but stairs are dangerous to climb up and down cause it is very high where you come down. Staff at breakfast is nice and helpful, also cleaners and drivers are very nice. But staff at reception and where you the drive to room and order taxi, are not polite and helpful at all. They should be cause that is what you see first but they were quite rude. Hotel manager and other manager where helpimg at the breakfast place which was quite nice to see. They were one person who the whole hotel was serving nicely and looked outside quite funny. Expedia hotelrrservations and website sees much more people’s opinions that loyalmembers sites, so i feel that even expedia gold members are not served well in this hotel even they really travel a lot. Also that i am also in the tourist and hospitality field for 20 years, i felt uncomfortable here because of the staffs attitude. This hotel could have nice access to be luxury hotel but it is not. Beach is dirty also, and restaurants cheat, especially when they think you might be a russian cause they don nit speak or read any english or thai, so you have to be very careful with your bills. Attitude has changed a lot in Phuket.
Yöpyi 5 yötä marraskuussa 2023
Brett Wilson vastasi 22.11.2023
Dear Minna,Thank you for taking the time to provide us with your feedback regarding your recent stay at Pullman Phuket Arcadia Naithon Beach. We are pleased to hear that you found the lobby, swimming pool and breakfast to be nice. We also appreciate your kind words about our hardworking team members, who strive to provide exemplary service. However, we are sorry you were not completely satisfied with other aspects of your stay here. At Pullman Phuket Arcadia Naithon Beach, we aim to provide luxurious and comfortable accommodation for our guests. We understand your concerns and take them very seriously. Your feedback is very valuable in helping us to continuously upgrade and improve our services. We hope to have the opportunity of welcoming you back soon so that we can provide a more enjoyable experience in the future.Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotelli on loistava! Sijainti rauhallisella, pienellä rannalla sopi meille oikein hyvin. Tilat ovat siistit, palvelu ystävällistä ja huomioivaa. Kaikki pelaa hienosti - ei moitteen sijaa. Jos valitsen vielä Phuketin joskus matkakohteekseni, palaan varmuudella tähän hotelliin.
Yöpyi 9 yötä marraskuussa 2019
Brett Wilson vastasi 25.12.2019
Dear Anonymous, We very much appreciate your comments regarding your stay at the Pullman Phuket Arcadia Naithon Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brett Wilson General Manager Pullman Phuket Arcadia Naithon Beach

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excellent for relaxing holiday
Excellent for a relaxing holiday, especially for couples! We usually want to visit new places, but returned to Pullman because we liked it so much. Ocean room with a balcony is recommended; it is worth paying the extra. Rooms further away from the lobby and pool take a bit of walking and the walk up is quite steep. Serene atmosphere in a peaceful location (but still very near to the airport). Breakfast is excellent. The beach is very near and it is very nice, clean and not crowded at all. Some local Thai restaurants nearby. Pullman offers yoga and other fitness classes. Good wifi.
Yöpyi 6 yötä joulukuussa 2018

10/10 Loistava

Jared

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This is a great resort. The staff arr amazing and the food is wonderful. Just a great place to relax and unwind from the rest of the world.
Yöpyi 3 yötä toukokuussa 2024
Brett Wilson vastasi 27.5.2024
Dear Jared,Thank you so much for your wonderful review of Pullman Phuket Arcadia Naithon Beach. We are delighted to hear that you enjoyed with everything here and had a great experience with us.Your kind words are a great source of motivation for all of us here, and we look forward to welcoming you back soon!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Loistava

Christopher

Yöpyi 2 yötä huhtikuussa 2024
Brett Wilson vastasi 27.5.2024
Dear Christopher,Thank you so much for your great review. We are delighted to hear that you enjoyed the stay and service here at Pullman Phuket Arcadia Naithon Beach. We are committed to providing our guests with an unforgettable experience and creating unforgettable memories for each and every one of them. We appreciate the time you have taken to share your feedback with us, it is invaluable to ensure we can continue striving towards excellence in our services. We look forward to welcoming you back soon!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Loistava

kurt

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Property was tiered towards ocean views. The staff was excellent and it's the first time I've seen the property director so involved with daily routines. The breakfast and meals are excellent. We will stay at Pullman another time.
Yöpyi 8 yötä huhtikuussa 2024
Brett Wilson vastasi 6.5.2024
Dear Kurt,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Loistava

Kazuhiko

Matkusti lemmikkien kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
ゆったりとした時間を過ごすには最高の環境。施設も清潔で、スタッフのサービスも行き届いていて、本当にリラックスすることができました。
Yöpyi 3 yötä huhtikuussa 2024
Brett Wilson vastasi 22.4.2024
Dear Kazuhiko,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Loistava

Rachelle

Yöpyi 3 yötä huhtikuussa 2024
Brett Wilson vastasi 19.4.2024
Dear Rachelle,Thank you so much for your great review. We are delighted to hear that you enjoyed the stay and service here at Pullman Phuket Arcadia Naithon Beach. We are committed to providing our guests with an unforgettable experience and creating unforgettable memories for each and every one of them. We appreciate the time you have taken to share your feedback with us, it is invaluable to ensure we can continue striving towards excellence in our services. We look forward to welcoming you back soon!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Loistava

Jeremy

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 7 yötä maaliskuussa 2024
Brett Wilson vastasi 17.4.2024
Dear Jeremy,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Loistava

Miki

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The staffs were all friendly and the facility was clean and nice!
Yöpyi 2 yötä maaliskuussa 2024
Brett Wilson vastasi 9.4.2024
Dear Miki,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Loistava

Sarah

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Fantastic pool overlooking Naithon beach. Immaculate rooms, great service.
Yöpyi 2 yötä maaliskuussa 2024
Brett Wilson vastasi 4.4.2024
Dear Sarah,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Loistava

rick

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Oitstanding staff!
Yöpyi 3 yötä maaliskuussa 2024
Brett Wilson vastasi 28.3.2024
Dear Rick,Thank you so much for your great review. We are delighted to hear that you enjoyed the stay and service here at Pullman Phuket Arcadia Naithon Beach. We are committed to providing our guests with an unforgettable experience and creating unforgettable memories for each and every one of them. We appreciate the time you have taken to share your feedback with us, it is invaluable to ensure we can continue striving towards excellence in our services. We look forward to welcoming you back soon!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Loistava

George

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Easy access.
Yöpyi 3 yötä maaliskuussa 2024
Brett Wilson vastasi 12.3.2024
Dear George,Thank you so much for your great review. We are delighted to hear that you has a great time during your stay with us at Pullman Phuket Arcadia Naithon Beach. We are committed to providing our guests with an unforgettable experience and creating unforgettable memories for each and every one of them. We appreciate the time you have taken to share your feedback with us, it is invaluable to ensure we can continue striving towards excellence in our services. We look forward to welcoming you back soon!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Loistava

Megan

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I wish I could give a 6-star review because this resort was the most beautiful place I’ve ever seen! The view of the ocean and the pools is so relaxing and peaceful— just what we wanted for our vacation. I like that this is in a quieter area of Phuket and not in the busy touristy areas like Patong beach.
Yöpyi 4 yötä helmikuussa 2024
Brett Wilson vastasi 5.3.2024
Dear Megan,Thank you so much for your great review. We are delighted to hear that you enjoyed the stay and service here at Pullman Phuket Arcadia Naithon Beach. We are committed to providing our guests with an unforgettable experience and creating unforgettable memories for each and every one of them. We appreciate the time you have taken to share your feedback with us, it is invaluable to ensure we can continue striving towards excellence in our services. We look forward to welcoming you back soon!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Loistava

Michael

Yöpyi 5 yötä helmikuussa 2024
Brett Wilson vastasi 28.3.2024
Dear Michael,Thank you so much for your great review. We are delighted to hear that you enjoyed the stay and service here at Pullman Phuket Arcadia Naithon Beach. We are committed to providing our guests with an unforgettable experience and creating unforgettable memories for each and every one of them. We appreciate the time you have taken to share your feedback with us, it is invaluable to ensure we can continue striving towards excellence in our services. We look forward to welcoming you back soon!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Loistava

Ivan

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Flot hotel med imponerende udsigt
Flot hotel med imponerende udsigt over bugten. Restaurant Er med højt niveau, imponerende buffet og morgenmad. Dejlig strand og restauranter, massagesteder lige uden for hotellet. 15 min fra lufthavnen. Men dejlig stille
Flot udsigt fra Pool området
Yöpyi 1 yön helmikuussa 2024
Brett Wilson vastasi 5.3.2024
Dear Ivan,Thank you so much for your great review. We are delighted to hear that you enjoyed the stay and service here at Pullman Phuket Arcadia Naithon Beach. We are committed to providing our guests with an unforgettable experience and creating unforgettable memories for each and every one of them. We appreciate the time you have taken to share your feedback with us, it is invaluable to ensure we can continue striving towards excellence in our services. We look forward to welcoming you back soon!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Loistava

Robert

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Everything was amazing. Service, food, drinks, pool, room…. Everything.
Yöpyi 1 yön helmikuussa 2024
Brett Wilson vastasi 19.2.2024
Dear Robert,Thank you so much for your wonderful review of Pullman Phuket Arcadia Naithon Beach. We are delighted to hear that you enjoyed our staff, facility, and food. Your kind words are a great source of motivation for all of us here, and we look forward to welcoming you back soon!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Loistava

ROBERTOCHYKIEN

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä helmikuussa 2024
Brett Wilson vastasi 19.2.2024
Dear ROBERTOCHYKIEN,Thank you so much for your great review. We are delighted to hear that you enjoyed the stay and service here at Pullman Phuket Arcadia Naithon Beach. We are committed to providing our guests with an unforgettable experience and creating unforgettable memories for each and every one of them. We appreciate the time you have taken to share your feedback with us, it is invaluable to ensure we can continue striving towards excellence in our services. We look forward to welcoming you back soon!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Loistava

Sarah, West Linn

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Loved the rooms - especially with the ocean view, the pool, restaurants and proximity to the beach. I’d definitely stay stay again.
Yöpyi 2 yötä helmikuussa 2024
Brett Wilson vastasi 5.2.2024
Dear Sarah,Thank you so much for your great review. We are delighted to hear that you enjoyed the location and views as well as the stay and service here at Pullman Phuket Arcadia Naithon Beach. We are committed to providing our guests with an unforgettable experience and creating unforgettable memories for each and every one of them. We appreciate the time you have taken to share your feedback with us, it is invaluable to ensure we can continue striving towards excellence in our services. We look forward to welcoming you back soon!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

8/10 Hyvä

Marie-Ange

Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Agréable sejour
L hôtel Pullman dispose de jolies chambres, lit confortable, grand balcon. C est un ecrin de verdure avec 2 piscines. La salle de sport est petite mais peu fréquentée. Le petit déjeuner est basique. Personnel tres agréable pour la majorité
Yöpyi 5 yötä tammikuussa 2024
Brett Wilson vastasi 5.2.2024
Dear Marie-Ange,Thank you so much for your great review. We are delighted to hear that you enjoyed the location and views as well as the stay and service here at Pullman Phuket Arcadia Naithon Beach. We are committed to providing our guests with an unforgettable experience and creating unforgettable memories for each and every one of them. We appreciate the time you have taken to share your feedback with us, it is invaluable to ensure we can continue striving towards excellence in our services. We look forward to welcoming you back soon!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Loistava

Junko

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Brett Wilson vastasi 6.2.2024
Dear Junko,Thank you so much for your great review. We are delighted to hear that you enjoyed the stay and service here at Pullman Phuket Arcadia Naithon Beach. We are committed to providing our guests with an unforgettable experience and creating unforgettable memories for each and every one of them. We appreciate the time you have taken to share your feedback with us, it is invaluable to ensure we can continue striving towards excellence in our services. We look forward to welcoming you back soon!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Loistava

irena

Matkusti kumppanin kanssa
Hyvää: Palvelut/mukavuudet
We enjoyed our stay at Pullman. The rooms are nice and clean. Staff is very helpful.
Yöpyi 5 yötä tammikuussa 2024
Brett Wilson vastasi 2.2.2024
Dear Irena,Thank you so much for your great review. We are delighted to hear that you enjoyed the location and views as well as the stay and service here at Pullman Phuket Arcadia Naithon Beach. We are committed to providing our guests with an unforgettable experience and creating unforgettable memories for each and every one of them. We appreciate the time you have taken to share your feedback with us, it is invaluable to ensure we can continue striving towards excellence in our services. We look forward to welcoming you back soon!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Loistava

Roman

Yöpyi 4 yötä tammikuussa 2024
Brett Wilson vastasi 28.3.2024
Dear Roman, Thank you so much for your great review. We are delighted to hear that you enjoyed the stay and service here at Pullman Phuket Arcadia Naithon Beach. We are committed to providing our guests with an unforgettable experience and creating unforgettable memories for each and every one of them. We appreciate the time you have taken to share your feedback with us, it is invaluable to ensure we can continue striving towards excellence in our services. We look forward to welcoming you back soon!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Loistava

DAT

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä joulukuussa 2023
Brett Wilson vastasi 24.1.2024
Dear Dat,Thank you so much for your great review. We are delighted to hear that you enjoyed the location and views as well as the stay and service here at Pullman Phuket Arcadia Naithon Beach. We are committed to providing our guests with an unforgettable experience and creating unforgettable memories for each and every one of them. We appreciate the time you have taken to share your feedback with us, it is invaluable to ensure we can continue striving towards excellence in our services. We look forward to welcoming you back soon!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

8/10 Hyvä

mahdi

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 7 yötä tammikuussa 2024
Brett Wilson vastasi 23.1.2024
Dear Mahdi,Thank you very much for sharing your positive experience with us. We are delighted to hear that our staff and service were excellent during your stay. At Pullman Phuket Arcadia Naithon Beach, we take great pride in providing superior service and an outstanding guest experience. We always strive to ensure our guests have a relaxing and memorable holiday here with us. Thank you once again for choosing to stay with us and we look forward to welcoming you back again soon.Our Beach House Your Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Loistava

Bianca

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Stunning, the buffet breakfast is world class with every food type and a juice bar where you pick your ingredients and bring it to the juice person. . The rooms are stunning, beds are amazing, the pools and view are stunning. I would stay here forever.
Brett Wilson vastasi 12.1.2024
Dear Bianca,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Loistava

Mats

Yöpyi 2 yötä joulukuussa 2023
Brett Wilson vastasi 3.1.2024
Dear Mats,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral Manager

10/10 Loistava

Melissa

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This exceeded all my expectations. Hotel was beautiful, breakfast was great and varied with both Asian and western options. Only 10-15 mins from the airport. The best thing for us was the location next to Naithon Beach. The beach is clean, has good food options and clear waters. Great for families looking to relax. Would definitely come again.
Yöpyi 6 yötä joulukuussa 2023
Brett Wilson vastasi 2.1.2024
Dear Melissa,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Loistava

Jennifer

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This property is a five star and above the staff was amazing they give you rides around the property and their little cars. The breakfast was amazing. Couldn't have asked for a better stay.
Yöpyi 4 yötä joulukuussa 2023
Brett Wilson vastasi 2.1.2024
Dear Jennifer,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Loistava

Maysaa

Yöpyi 3 yötä joulukuussa 2023
Brett Wilson vastasi 23.1.2024
Dear Maysaa,Thank you very much for sharing your positive experience with us. We are delighted to hear that our staff and service were excellent during your stay. At Pullman Phuket Arcadia Naithon Beach, we take great pride in providing superior service and an outstanding guest experience. We always strive to ensure our guests have a relaxing and memorable holiday here with us. Thank you once again for choosing to stay with us and we look forward to welcoming you back again soon.Our Beach House Your Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Loistava

Andre

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Super relaxing, great and lovely staff.
Yöpyi 4 yötä joulukuussa 2023
Brett Wilson vastasi 26.12.2023
Dear Andre,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Loistava

NINA

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great! Wonderful! Fabulous!
Yöpyi 2 yötä joulukuussa 2023
Brett Wilson vastasi 26.12.2023
Dear NINA,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Loistava

Jongho

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023
Brett Wilson vastasi 20.12.2023
Dear Jongho,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Loistava

Yannick

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Magnifique hôtel
Yöpyi 1 yön joulukuussa 2023
Brett Wilson vastasi 13.12.2023
Dear Yannick,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

6/10 OK

Akash

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
The hotel in itself is quite nice. But that’s where it stops. The hotel is constantly looking for ways to one up the customers. 1. We booked in the ocean view room and were given a very partial ocean view room. Had to ask them to give us the right room time and had to wait till 5pm for checking in. Major red flag when a hotel gives you a wrong room type 2. Gave us a free drink voucher to use but at the bar they refused it to use at first. Also made us feel bad for using a voucher that they gave 3. Charged us ~ £10 for a bottle of water at the restaurant when we just asked for normal water 4. Overall service seems very superficial & I hate to say this but it’s hard to communicate with them in English. Not expected from a premium 5 star place.
Yöpyi 4 yötä joulukuussa 2023
Brett Wilson vastasi 13.12.2023
Dear Akash,Thank you for taking the time to review your experience at Pullman Phuket Arcadia Naithon Beach. We are happy to hear that you enjoyed our hotel and its amenities.At Pullman, we strive to provide our guests with outstanding service and accommodation. We are sorry for the inconvenience caused during your stay due to the issue of the room type, as well as when you experienced difficulties redeeming your free drink voucher at the bar. Our team is constantly looking for ways to exceed expectations and provide an exceptional guest experience, and we apologize if that was not your experience in this instance. We hope that you will visit us again in the future and have a more satisfying stay.Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Loistava

Isabelle

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä marraskuussa 2023
Brett Wilson vastasi 27.11.2023
Dear Isabelle,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Loistava

Daniel

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Super Hotel. Super Anlage. Sensationeller Service.
Yöpyi 10 yötä marraskuussa 2023
Brett Wilson vastasi 22.11.2023
Dear Daniel,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Loistava

Syeda

Yöpyi 3 yötä marraskuussa 2023
Brett Wilson vastasi 22.11.2023
Dear Syeda,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Loistava

George, West new york

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing from start to finish. Amenities, restaurants and pool were great. Staff were very friendly and helpful. 5 star in every department
Yöpyi 4 yötä marraskuussa 2023
Brett Wilson vastasi 13.11.2023
Dear George,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Loistava

Lori

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The open lobby feels like a tropical paradise, with a sweeping view of the ocean. This is the first impression, greeted by welcoming front desk staff whose goal seems to be making your stay absolutely perfect. The room was so nice — beautifully designed, spotlessly clean, and totally cozy — I could have easily never left! Nice touches big and small, like having a walk-in closet and a vestibule for food delivery, lovely bath products, nice ceramic tea mugs. But the beautiful infinity pool awaits… there were chaises all around, always fresh towels and cold water available, and food and drink menus and a pool waiter very on top of order-taking. Again I would like to mention how nice my interactions were with the staff — the pool towel guys and gal, the shuttle driver, the young woman who expedited the shuttles — they were so friendly and doing a fantastic job. It was a well-oiled machine so that I as a guest could just have a relaxing and enjoyable stay! The only thing I could see room for improvement was the breakfast. The buffet looks impressive, but I would be happier to have a smaller selection of better tasting foods.
Yöpyi 1 yön syyskuussa 2023
Brett Wilson vastasi 13.11.2023
Dear Lori,We are so delighted to hear that you enjoyed your stay here at Pullman Phuket Arcadia Naithon Beach and appreciate your positive feedback! It is always our goal to make every guest’s experience with us as perfect as possible, and we are glad that the front desk staff, rooms, pool area, and shuttle staff could make your stay enjoyable. We strive to provide outstanding service and attention to detail in every aspect of our business. We understand your concern regarding breakfast selections, and we thank you for bringing this up as it enables us to continually improve the service we provide. We do not take customer feedback lightly and take all comments into consideration in order to make sure that all guests have a pleasant stay with us. Thank you for being our guest, we look forward to welcoming you back again soon!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

8/10 Hyvä

Stuart

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely resort.
Yöpyi 5 yötä marraskuussa 2023
Brett Wilson vastasi 9.11.2023
Dear Stuart,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Loistava

Alicia

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This property is one of the best stay I was at while on a Phuket trip. I have been hoping around all of Phuket and Hands down this one has been my favorite. It has everything you can possibly need. Beachfront and too ocean view. It’s decorated beautifully and had the best staff on the resort. The staff are very attentive and helpful. The breakfast was delicious every morning. I would highly recommend this hotel. It’s close to the airport and not far from amenities you will enjoy.
Yöpyi 3 yötä syyskuussa 2023
Brett Wilson vastasi 19.10.2023
Dear Alicia,Thank you so much for your great review. We are delighted to hear that you enjoyed the location and views as well as the stay and service here at Pullman Phuket Arcadia Naithon Beach. We are committed to providing our guests with an unforgettable experience and creating unforgettable memories for each and every one of them. We appreciate the time you have taken to share your feedback with us, it is invaluable to ensure we can continue striving towards excellence in our services. We look forward to welcoming you back soon!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Loistava

Rozel

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Will surely recommend it and will definitely come back.
Yöpyi 5 yötä lokakuussa 2023
Brett Wilson vastasi 19.10.2023
Dear Rozel,Thank you so much for your great review. We are delighted to hear that you enjoyed the location and views as well as the stay and service here at Pullman Phuket Arcadia Naithon Beach. We are committed to providing our guests with an unforgettable experience and creating unforgettable memories for each and every one of them. We appreciate the time you have taken to share your feedback with us, it is invaluable to ensure we can continue striving towards excellence in our services. We look forward to welcoming you back soon!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Loistava

Munsu

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
좋은 호텔입니다
단지가 크고 경사진 언덕에 위치하지만 버기카가 언제든 다니기 때문에 큰 문제 안되구요 옆 비치의 식당에서도 버기카를 부를 수 있는것 같아 편해요.풀장도 훌륭하고 좋아요
Yöpyi 2 yötä syyskuussa 2023
Brett Wilson vastasi 9.10.2023
Dear Munsu,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Loistava

TARANA

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Excellent overall
Yöpyi 1 yön syyskuussa 2023
Brett Wilson vastasi 9.10.2023
Dear TARANA,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Loistava

Pavinee

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The rooms that we had were ocean front. Super Big and Comfortable King size bed. The room is so spacious and very cleverly designed The breakfast buffet was superbe!!! with so many variety of choices. Definitely will come back 👍😊
Yöpyi 2 yötä syyskuussa 2023
Brett Wilson vastasi 9.10.2023
Dear Khun Pavinee,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Loistava

Kunyang

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Property is in an excellent condition. Staff are nice and responsive. Breakfast options are great.
Yöpyi 2 yötä syyskuussa 2023
Brett Wilson vastasi 29.9.2023
Dear Kunyang,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear we our guests feel the same way. I know team works very hard on making sure people are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Loistava

Bach

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nous sommes très contents de passer 2 semaines dans votre resort et merci pour tout.
Yöpyi 13 yötä syyskuussa 2023
Brett Wilson vastasi 29.9.2023
Dear Bach,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear we our guests feel the same way. I know team works very hard on making sure people are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach

10/10 Loistava

apple

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice clean, I ll be coming back soon.
Yöpyi 1 yön syyskuussa 2023
Brett Wilson vastasi 29.9.2023
Dear Apple,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear we our guests feel the same way. I know team works very hard on making sure people are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach