4/10 Huono
Sandyta, Corvallis
Matkusti perheen kanssa
19.1.2026
Hyvää: Palvelut/mukavuudet
Huonoa: Henkilökunta ja palvelu
Unfortunately, the rooms were misty and had a strange smell, which took away from the overall comfort.
Our biggest disappointment was with the front desk staff, who were not very friendly or helpful. There was an incident where my sister needed to exchange more money. The hotel had advised her to take a taxi from Sapa to Hanoi but failed to mention that the driver would only accept cash. When the driver arrived early in the morning and said he only took cash, the hotel then told her they could not exchange more money for her and suggested she go outside to exchange, which was not practical or helpful at that hour.
Their response felt very rude and unaccommodating, and we had to get the manager involved. Since I was staying in a different room, I was able to exchange money for her myself.
Overall, the hotel is visually stunning, but the room issues and poor front desk service seriously affected our experience.
Sandyta
Yöpyi 3 yötä tammikuussa 2026
