San Bernardino Hotellit

”Muy buen desayuno, alberca un poco descuidada”

”Poor communication to enter the property, had to wait outside for 10 minutes in the night. The owner eventually came to open the door, but calls and text were not answered. The owner was very nice and once inside was responsive to texts. The room was very pretty as well. ”

”Clean room and kitchen ”

”I had a wonderful time staying here. The staff were exceptional, very helpful and friendly. Communication was great, before arriving and during my time there. The room was perfect - incredible view, lovely balcony to sit out on, dependable wifi and a very comfortable bed. Breakfast was delivered, if you order it the night before and was delicious. You can see from the website pictures that the property is perched on the side of a steep hill, which allows for each “room” to have privacy and...

”In my opinion the nicest hotel in San Marcos and the restaurant had really good food and drinks. Small and intimate stay”

”Todo muy bien!!”

”Do”

”Everything was good”

”Nada de mantenimiento en la habitación estuvimos 3 días y nunca nos limpiaron el cuarto ni votaron las basuras ni nos dieron papel ni jabones , la cama de la habitación súper incómoda, no tiene ni aire acondicionado ni abanico. La vista es buena y los desayunos buenos también ”

”Buena ubicación pero no es la gran cosa, la piscina es pequeña para la cantidad de habitaciones. ”

”Las habitaciones, las instalaciones y el trato de la gente muy amable”

”The room was beautiful, the staff were very accommodating and Gaby& Jochen were so welcoming. Breakfast was amazing as were the dinners, especially with the incredible view. The view of the lake with the volcanos in the background is unbeatable! If you want a peaceful stay in lake atitlan this is definitely the place to be.”

”I absolutely loved my stay at Hotel Casa Ki’iil. The location of the hotel was perfect. It was about a 7 minute walk to La Calle de las Sombrillas and a short tuk tuk ride to anything else in San Juan or San Pedro. I got the lake view room, had a beautiful view of the garden and the lake. The staff were so so sweet and very helpful. They helped me order a public/private lancha to the hotel’s dock, gave me directions and recommendations, and even helped me get into the lake with the kayak....

”Mala experiencia. Cobro de la estancia por duplicado ya que Hotel cobró de nuevo estancia cargando a la tarjeta. Problema reportado pero no solucionado: no reintegro aún. ”

”Chambre ayant besoin de réparation d urgence aurait besoin d un nettoyage en profondeur mais il y a de l eau chaude il y a mieux a prix comparable ”

”Unfortunately was mostly a bad experience, they could not find our reservations in their systems, wanted to charge us again, one of the rooms was not the one we reserve, pool was very dirty, the shower had a few dirty spots, sink was clogged, the shore was really far from the property rooms, poor ilumination at night, won’t comeback again and if ask, i would NOT recommend it”

”Clean room, great breakfast and outstanding staff”