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Arvostelut: LUMA Hotel San Francisco

4 out of 5
LUMA Hotel San Francisco
100 Channel Street, San Francisco, CA

Arvostelut

9,4

Poikkeuksellisen hyvä

Arvosana 10 - Loistava. 894 kautta 1133 arvostelua" "
Arvosana 8 - Hyvä. 149 kautta 1133 arvostelua" "
Arvosana 6 - OK. 48 kautta 1133 arvostelua" "
Arvosana 4 - Huono. 21 kautta 1133 arvostelua" "
Arvosana 2 - Hirveä. 21 kautta 1133 arvostelua" "

9,8/10

Siisteys

9,6/10

Henkilökunta ja palvelu

8,8/10

Palvelut/mukavuudet

9,6/10

Majoituspaikan kunto ja tilat

9,4/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Idalia

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
love the accomadating facilities such as; drive-up is close to lobby as well as elevators bar right up the building…quiet cool view of the bay!
Yöpyi 3 yötä toukokuussa 2024
Kelvin, Front Office Supervisor vastasi 26.5.2024
Hi Idalia,Thank you for staying with us! We appreciate your kind words about your stay and we hope to see you again in SF!

10/10 Loistava

Lea

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This is an incredible property! My kids and I stayed here and had an absolute blast. The views from our room were picturesque and when we didn’t want to see the sun, the blackout shades had us covered. The staff (human and robotic) are top tier. This is the only hotel we’ll stay at for future SF visits.
Kelvin, Front Office Supervisor vastasi 26.5.2024
Hi Lea,Thank you for staying with us! We appreciate your kind words about your stay and it looks like you had a great stay! We hope to see you again in SF!

10/10 Loistava

William

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Kelvin, Front Office Supervisor vastasi 26.5.2024
Hi William,Thank you for staying with us! We appreciate your 5/5 review of your stay and we hope to see you again in SF!

10/10 Loistava

Alejandro

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
awesome place
Yöpyi 2 yötä toukokuussa 2024
Kelvin, Front Office Supervisor vastasi 21.5.2024
Hi Alejandro,Thank you for staying with us! We appreciate your 5/5 review and we hope to see you again in SF!

10/10 Loistava

Dickson

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
New, clean property. Robots that deliver your Uber eats from the lobby to your room are Pretty cool!!
Yöpyi 2 yötä huhtikuussa 2024
Kelvin, Front Office Supervisor vastasi 21.5.2024
Hi Dickson,Thank you for staying with us! We appreciate your 5/5 review of our stay and we hope to see you again in SF!

2/10 Hirveä

Jayanth

Liikematkailija
Huonoa: Henkilökunta ja palvelu ja palvelut/mukavuudet
Tiniest rooms, unwelcoming staff. Not even complimentary water!?
Yöpyi 1 yön toukokuussa 2024
Kelvin, Front Office Supervisor vastasi 19.5.2024
Hi Jayanth,Thank you for staying with us! We appreciate your feedback. Sorry to hear you weren't able to locate the water station we have on every floor. We will show you next time you stay with us! have a nice day!

10/10 Loistava

Lissete

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Kelvin, Front Office Supervisor vastasi 19.5.2024
Hi Lissette,Thank you for staying with us! We appreciate your 5/5 review of your stay and we hope to see you again in SF!

10/10 Loistava

Richard

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice location and view
Yöpyi 1 yön toukokuussa 2024
Kelvin, Front Office Supervisor vastasi 19.5.2024
Hi Richard,Thank you for staying with us! We appreciate your 5/5 review of your stay and we hope to see you again in SF!

10/10 Loistava

Yumie

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Robot delivers the room service. Just a few options for eating at the hotel.
Yöpyi 3 yötä toukokuussa 2024
Kelvin, Front office Supervisor vastasi 18.5.2024
HI Yumie,Thank you for staying with us! We appreciate your 5/5 review of your stay and we hope to see you again in SF!

10/10 Loistava

kevin

Yöpyi 5 yötä toukokuussa 2024
Kelvin, Front office Supervisor vastasi 18.5.2024
HI Kevin,Thank you for staying with us! We appreciate your 5/5 review of your stay and we hope to see you again in SF!

10/10 Loistava

patricia lee

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Clean
Yöpyi 1 yön toukokuussa 2024
Kelvin, Front Office Supervisor vastasi 15.5.2024
Hi Patricia,Thank you for staying with us! We appreciate your 5/5 review of your stay and we hope to see you again in SF!

6/10 OK

Stephanie

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Second time staying at LUMA I was left disappointed by the staff
Yöpyi 1 yön toukokuussa 2024
Kelvin, Front Office Supervisor vastasi 15.5.2024
Hi Stephanie,Thank you for staying with us! We appreciate your feedback - have a nice day!

10/10 Loistava

Martin

Matkusti perheen kanssa
Great location for my Baseball weekend. Comfy beds, easy check-in and check-out. Close to stores for personal needs. Will stay again!
Yöpyi 2 yötä toukokuussa 2024
Kelvin, Front Office Supervisor vastasi 14.5.2024
Hi Martin,Thank you for staying with us! We appreciate your 5/5 review of your stay and we hope to see you again in SF!

8/10 Hyvä

Rosalie, Santa Clara

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice boutique hotel
Yöpyi 1 yön maaliskuussa 2024
Kelvin, Front Office Supervisor vastasi 13.5.2024
Hello Rosalie,Thank you for staying with us! We appreciate your positive feedback of your stay and we hope to see you again in SF!

10/10 Loistava

Arrash, Mission Viejo

Yöpyi 1 yön toukokuussa 2024
Kelvin, Front Office Supervisor vastasi 13.5.2024
Hi Arrash,Thank you for staying with us! We appreciate your 5/5 review of your stay and we hope to see you again in SF!

10/10 Loistava

Reyna

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing
Yöpyi 1 yön toukokuussa 2024
Kelvin, Front Office Supervisor vastasi 13.5.2024
Hi Reyna,Thank you for staying with us! We appreciate your 5/5 review of your stay and we hope to see you again in SF!

10/10 Loistava

Maria

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We love the property, the room and the amenities. The service was incredible, the only thing missing is a proper restaurant. The bar at the top has great food, but we had 2 kids with us. We still had a great time and food, but a proper restaurant would have been nice.
Yöpyi 3 yötä maaliskuussa 2024
Kelvin, Front Office Supervisor vastasi 13.5.2024
Hi Maria,Thank you for staying with us! We appreciate your 5/5 review of your stay - we are working on opening a proper restaurant in the future. Please sign up for our email list and we will keep you posted!

2/10 Hirveä

Evan

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff is incredibly mean and I would definitely keep an eye on them as they are very concerning around female guests. I would absolutely not recommend showing up here as they sent me to sleep on the street after charging me 350 for my room. They don’t care about your stay or showing respect, they want to charge your card and send you home so they can have fancier guests or no guests at all i suppose. Hundreds of dollars gone and I slept in a rental car with my wife.
Yöpyi 1 yön toukokuussa 2024
Kelvin, Front Office Supervisor vastasi 8.5.2024
Hello Evan,For clarification, not only did you not have a physical ID at the time of check-in, you were also underage per hotel policy where it's required you have to have be 21 and over. We went ahead and canceled your reservation and refunded your money on the same day. We apologize for the confusion. Have a nice day!

8/10 Hyvä

Lisa C

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Luma is a decent, but not luxurious hotel. It's convenient for our needs and the staff tries to be accommodating. It's modern and appears clean. The towels are very rough and only the minimum of everything is on hand unless more is requested. If having overpriced coffee brought to you by a robot, this is the place for you.
Yöpyi 3 yötä toukokuussa 2024
Kelvin, Front Office Supervisor vastasi 8.5.2024
Hi Lisa,Thank you for staying with us! We appreciate your feedback and we hope to see you again in SF!

10/10 Loistava

Mohamad

Matkusti perheen kanssa, Matkusti pienten lasten kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Top class hotel, great experience overall with few things to mention. Parking is vallet only and it's a lovely $100 so prepare for that. Few tiny options around but not ideal for family to walk to. Our room's carpet was somehow dusty which was disappointing..on that rooms are small and not much spacing to walk around.. there is No pool which is disappointing; Gym was great though...Good experience in overall!
Yöpyi 1 yön huhtikuussa 2024
Russell vastasi 4.5.2024
Hi Mohamad, thank you for the feedback and we hope to welcome you back soon!

10/10 Loistava

Aleli

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Such a great hotel to stay at! Stayed here last year for a giants game and stayed here again for my kiddo’s first baseball game! Great experience thanks to the amazing staff.
Yöpyi 1 yön huhtikuussa 2024
Kelvin, Front office Supervisor vastasi 4.5.2024
Hi Aleli,Thank you for stay with us! We appreciate your 5/5 review of your stay and we hope to see you again in SF!

10/10 Loistava

Heather

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Palvelut/mukavuudet
Rooftop patio was amazing. Room was great, gym fantastic. Lack of family oriented dining options at the hotel not awesome. Parking prices clearly designed to influence people not to drive ($100/day plus extra charges daily).
Yöpyi 2 yötä huhtikuussa 2024
Kelvin, Front office Supervisor vastasi 4.5.2024
Hi Heather,Thank you for staying with us! We appreciate your 5/5 review of your stay. We hope to see you again in SF!

4/10 Huono

Marmar

Matkusti kumppanin kanssa
Huonoa: Majoituspaikan kunto ja tilat
The hotel has a high parking rate ($100/night). We asked if we could leave our car to grab lunch the next day and they told us it would be $25! Not the best costumer service if they want repeat guests. The room is clean but it is low quality. Things are already malfunctioning even though the hotel is fairy new. Example: the shower head was leaking and spraying all over the place. Bed is comfortable. Blackout shades are very effective. The location is nice.
Yöpyi 1 yön huhtikuussa 2024
Kelvin, Front office Supervisor vastasi 4.5.2024
Hi Marmar,Thank you for staying with us! For clarification - overnight parking ends the day of check out. If guest wished to stay beyond check out time, parking switches to hourly. Thanks again for staying with us!

6/10 OK

Josh

Yöpyi 3 yötä huhtikuussa 2024
Kelvin, Front Office Supervisor vastasi 21.5.2024
Hi Josh,Thank you for staying with us! We appreciate your feedback.

2/10 Hirveä

Ariadna

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Property was clean, staff was friendly What ruined it for me was the ballet fee for the night which was $100. For that price I expected my car to be ready within 10 minutes. Due to the lack of staff a family member missed our Alcatraz tour. It took me 30 minutes for my car to be ready, with that timing I barely made it. It took my family member who came all the way from San Diego 45 minutes to get their car. That was very upsetting since it was supposed to be their first time visiting Alcatraz. What was also upsetting at the time of checkout after 30 minutes waiting for my car I received a message stating there was no staff available to bring my car out and I needed to try back in 10 minutes.
Yöpyi 1 yön huhtikuussa 2024
Kelvin, Front Office Supervisor vastasi 1.5.2024
Hello,Thank you for staying with us - sorry to hear about your experience and we will forward your feedback to management for review. Thanks again for staying with us and we hope to see you again in SF!

10/10 Loistava

Julie

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Walkable and safe area; helpful staff; clean and upscale hotel.
Yöpyi 1 yön huhtikuussa 2024
Kelvin, Front Office Supervisor vastasi 30.4.2024
Hi Julie,Thank you for staying with us! We appreciate your 5/5 review of your stay and kind words about our staff. We hope to see you again in SF!

10/10 Loistava

karen

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Better pillow on bed
Yöpyi 1 yön helmikuussa 2024
Kelvin, Front Office Supervisor vastasi 30.4.2024
Hi Karen,Thank you for staying with us! We appreciate your positive review of your stay and we hope to see you again in SF!

10/10 Loistava

Juan

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Close to Oracle Park
Yöpyi 2 yötä huhtikuussa 2024
Kelvin, Front Office Supervisor vastasi 8.5.2024
Hi Juan,Thank you for staying with us! We appreciate your positive feedback and we hope to see you again in SF!

2/10 Hirveä

Aaron

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Huonoa: Siisteys ja henkilökunta ja palvelu
Valet parking was 100 per night which is okay if they had tmuour car ready within 10-15 minutes of request. The fist day it took us 30 minutes and my family members 40 minutes wich made them late for their Alcatraz tour and unfortunately missed the trip. The second day they said it will take 35-45 minutes do to short staff. After requesting the car 20 minutes later we received a txt stating that due to high demand and short staff to put in a request again in 10 minutes. The manager instead of leading by example he was just on his phone walking around while the poor valet girl and guy were running around like crazy and apologizing.
Yöpyi 1 yön huhtikuussa 2024
Kelvin, Front Office Supervisor vastasi 30.4.2024
Thank you for staying with us - we appreciate your feedback.

4/10 Huono

Mauricio

Yöpyi 1 yön huhtikuussa 2024
Kelvin, Front Office Supervisor vastasi 19.5.2024
Hi Mauricio,Thank you for staying with us! We appreciate your feedback.

10/10 Loistava

Hillary

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Loved it!
Yöpyi 2 yötä huhtikuussa 2024
Kevin C. Assistant Guest Curation Manager. vastasi 29.4.2024
We love that you loved it!!! We look forward to seeing you again soon!

10/10 Loistava

Rodica, Glendale

Matkusti perheen kanssa
Hyvää: Palvelut/mukavuudet
Staff is always very helpful and kind!
Yöpyi 3 yötä huhtikuussa 2024
Kevin C. Assistant Guest Curation Manager. vastasi 29.4.2024
Thank you for complimenting our staff!!!Have a great day!!!

10/10 Loistava

Shelby

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Easy walk to giants game
Yöpyi 1 yön huhtikuussa 2024
Kevin C. Assistant Guest Curation Manager. vastasi 29.4.2024
Lets go Giants!!! We look forward to hosting you again this season!

10/10 Loistava

Chran, Temecula

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great experience the staff was amazing
Yöpyi 2 yötä huhtikuussa 2024
Kelvin, Front Office Supervisor vastasi 29.4.2024
Hi Chran,Thank you for staying with us! We appreciate your kind words about our staff and we hope to see you again in SF!

10/10 Loistava

Melissa

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great staff, beautiful rooms, clean property, awesome gym. The beds are really comfortable. We had fun watching the robots delivering food. We will be back!
Yöpyi 1 yön huhtikuussa 2024
Kelvin, Front Office Supervisor vastasi 29.4.2024
Hi Melissa,Thank you for staying with us! We appreciate your wonderful review of your stay and we hope to see you again in SF!

10/10 Loistava

Gustavo

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Kelvin, Front office Supervisor vastasi 4.5.2024
Hi Gustavo,Thank you for staying with us! We appreciate your 5/5 review of your stay and we hope to see you again in SF!

10/10 Loistava

patricia lee

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Convenient for going to Giants game
Yöpyi 1 yön huhtikuussa 2024
Kelvin, Front Office Supervisor vastasi 29.4.2024
Hi Patricia,Thank you for staying with us! We appreciate your positive review of your stay and we hope to see you again in SF!

10/10 Loistava

Maleny

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Our second time staying at this hotel. We love it here and will continue to stay here whenever we come to the city for a giants or warriors game.
Kelvin, Front Office Supervisor vastasi 22.4.2024
Hi Maleny,Thank you for staying with us! We appreciate your 5/5 review and we are happy to hear you had a great stay!

6/10 OK

Christopher, Dover

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Palvelut/mukavuudet
It is a nice property HOWEVER ! Prepare to pay out the nose for parking, $40 early check in AND made me pay a room UPGRADE FEE of $25 for a handicapped room. NOTHING IS COMP! $100 bill to park you car. By the time your finished tipping the valet, bell person, along with the room rates Expect a very hefty bill. Many nearby properties that you can park FREE. And Uber/Lyft cheap wherever you want to go. That are better ! OVERRATED HOTEL WITH A GOOD LOCATION !
Yöpyi 1 yön huhtikuussa 2024
Kelvin, Front Office Supervisor vastasi 21.4.2024
Hello Christopher,Thank you for staying with us! For your clarification, a early check-in and upgrade fee are completely optional and not mandatory. We apologize for the confusion. Also, parking is also optional - there are other parking options in the area however, we cannot confirm if they also offer 24 hour security and insurance if something were to happen to your vehicle while it's under their custody. We offer dynamic pricing for parking due to our location and proximity to both stadiums. We understand not many guests are able to afford such a luxury to stay at our property but we do hope to see you again in SF!

10/10 Loistava

Kirsten

Matkusti perheen kanssa
Great hotel
Yöpyi 2 yötä maaliskuussa 2024
Kevin C. Assistant Guest Curation Manager. vastasi 20.4.2024
Thank you for your feedback!!!

10/10 Loistava

Shallyn

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This was a great place to stay for a Warriors game. Close to Chase Centre. Clean. Friendly staff. Quiet area.
Yöpyi 4 yötä huhtikuussa 2024
Kevin C. Assistant Guest Curation Manager. vastasi 20.4.2024
Thank you for the feedback! We look forward to welcoming you again. Go Dubs!!!

10/10 Loistava

Moises

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very clean and accommodating
Yöpyi 1 yön huhtikuussa 2024
Kevin C. Assistant Guest Curation Manager. vastasi 20.4.2024
Thank you for your feedback!! We look forward to seeing you again soon.

10/10 Loistava

Louise

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff at the hotel are wonderful! The beds are comfortable and the pillows are actually soft and sleepable unlike the hard rock pillows in most hotels. Also the room temperature can be adjusted to accommodate differences in temperature comfort levels
Yöpyi 1 yön huhtikuussa 2024
Kevin C. Assistant Guest Curation Manager. vastasi 20.4.2024
Thank you for your glowing feedback of your stay with us! We look forward to seeing you again soon!

10/10 Loistava

Henry, Juncos

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Muy cercana estadio San Francisco Giants
Yöpyi 2 yötä huhtikuussa 2024
Kevin C. Assistant Guest Curation Manager. vastasi 20.4.2024
Gracias por tus comentarios! ¡Esperamos verlo nuevamente en el béisbol de los Giants!

10/10 Loistava

Janae

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Love the look, very chic. Great staff. Corner rooms are gorgeous. Better communication about incidental holds, especially when booking with Expedia. Love the delivery robots
Yöpyi 2 yötä huhtikuussa 2024
Kevin C. Assistant Guest Curation Manager. vastasi 20.4.2024
Thank you for the valuable feedback!. We look forward to welcoming you again soon!

10/10 Loistava

Aki

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We could be relaxed because of so clean facilities and excellent staff services.
Yöpyi 1 yön huhtikuussa 2024
Kevin C. Assistant Guest Curation Manager. vastasi 20.4.2024
Our staff will love hearing your feedback!! We look forward to seeing you again soon!

8/10 Hyvä

Denise

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The room needs a 2nd mirror outside of the bathroom. The coffee area/wine bar room is too cold.
Yöpyi 3 yötä huhtikuussa 2024
Kevin C. Assistant Guest Curation Manager. vastasi 20.4.2024
Thank you for the constructive feedback. We look forward to seeing you again soon.

10/10 Loistava

Brian

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Awesome, clean, and modern
Yöpyi 1 yön huhtikuussa 2024
Kevin C. Assistant Guest Curation Manager. vastasi 20.4.2024
Thank you for your feedback! We love that enjoyed your stay!

10/10 Loistava

Michelle

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing staff and amazing property. Will always stay here!
Yöpyi 1 yön huhtikuussa 2024
Kelvin, Front Office Supervisor vastasi 20.4.2024
Hi Michelle,Thank you for staying with us! We appreciate your 5/5 review of your stay. We appreciate your kind words about staff and we hope to see you again in SF!

8/10 Hyvä

Nina

Matkusti perheen kanssa, Liikematkailija
Hyvää: Siisteys ja henkilökunta ja palvelu
No close up mirror to put make up, coffee maker didn’t work. Very minimal facility
Yöpyi 2 yötä huhtikuussa 2024
Kelvin, Front Office Supervisor vastasi 20.4.2024
Hi Nina,Thank you for staying with us! We appreciate your feedback. We working on adding more amenities for the room including make-up mirrors. The keurig coffee machines need time to heat up the water before it dispenses.