Hotellit uima-altaalla - San Pedro La Laguna, Sololá

”Check in policy is unclear. The cash policy is listed in FAQ but not noted in the auto message after booking or clearly displayed. It is also misleading when you’re required to leave a credit card for booking. Upon arrival I was told I had to make multiple transactions and my credit card company flagged it as fraud. I had use my limited international cellular service to contact customer service to resolve the issue. Then my room was infested with ants! They were in my bed and suitcase. I had to...

”Amazing staff. Just unsafe railing and not finished with construction. ”

”Yes”

”First off, I will highlight the good. The location of this place is PERFECT and the view is absolutely spectacular.The host was also extremely friendly and helpful. Now for the bad. The place is what I would call a “landlord special”. It’s in horrible condition. The shower was broken and leaking so bad that it here were about six towels on the floor keeping the bathroom from flooding. When we arrived, the floor was not clean — it was covered in dirt, hair, crumbs, etc. The furniture, the doors,...

”My family of nine spent three nights. Loved the town, the house. Good communication beautiful views. Will return. ”

”The property was very dirty, stains on the walls, curtains and bedding. Spiders on the bed. Dead flies and crawling roaches. The water was cold. Holes in the windows that lets insects in.”