Businesshotellit - Sant Hilari Sacalm, Katalonia

”Check-in took far too long — the wait was uncomfortable, and the staff spent a lot of time discussing personal matters with other guests instead of focusing on service. Once inside the room, I was disappointed to find it not properly cleaned. There was too much dust under the bed, which made the stay feel less hygienic. The hotel definitely needs to improve both its front desk efficiency and housekeeping standards.”