Santa Ana Hotellit

”The place is amazing I highly recommend! The food and the staff are also very comfortably welcoming. If you live nature this is the spot for you! However, I went for my cousins wedding and I booked THE PRESIDENTIAL room since most of the brides family was going to be coming into my room for hair and makeup. We needed the extra room. On the contrary I got a junior suite. My suite number was 218, which was way small than what I asked AND PAID FOR. My room only had 1 bathroom instead of the 2...

”Our stay was disappointing due to poor professionalism and lack of basic customer service. Staff were not courteous and often appeared annoyed when we made simple requests. We had to repeatedly ask for pillows, and it took five days to receive a working safe. Basic amenities should not require constant follow-up.The jacuzzi takes about 30 minutes to warm up, yet management never informed us. Staff refused to turn it on in advance and would only activate it if we were standing right next to it,...

”Todo excelente ”

”Esta en pleno centro de Cuenca, es un buen lugar ya que solo se camina, pero le falta limpieza, tiene olor a tuberias, las cobijas estan sucuias, y el piso tambien No es el mejor lugar para quedarse pero esta en pleno centro de cuenca y el staff muy bueno ”

”Do it with your fam! Amazing food ”

”This apartment was very nice inside , it has all the appliances that you need, the only thing i didn't like is that the power was off several times due to the lack of rain, and the apartment was a little cold for my taste.”

”Bueno”

”Everything was ok”

”The hotel is a beautiful old house with a lot of character. The personnel was really helpful and nice, and the breakfast was excellent. The hotel was very clean and there was hot water in the shower. There was wifi and also a laptop for public use in the lounge area. Free tea and fruit and/or cake available all day. The hotel is located about 10 blocks from the main plaza, which didn't bother us, but I wouldn't recommend walking there alone at night.”

”The hotelito has a very cosy atmosphere thanks to the artistic sense in its interior with hundreds of nice details and the helpful staff. The wooden floor makes some "noise". Only 5 minutes walk from the centre.”

”Great place to stay. Clean room, good size room, comfortable beds. The place was clean and very good location. The lady in charge very nice, very good breakfast. I totally recommend the place.”

”Very good breakfast. The location is super close to everything. Highly recommended.”

”Todo ok”