Luksushotellit - Santa Margherita di Pula, Pula

”Hotelli oli yleisilmeeltään ihan siisti. Henkilökunta oli auttavaista ja huoneet ihan siistit ja mukavat. Hotellihuoneen oven vieressä on lappu, jossa lukee että hotellin respassa on kassakaappi ja jos arvokkaita tavaroita ei olla viety sinne niin hotelli ei vastaa minkään tavaran katoamisesta. No ei meiltä silti mitään kadonnut ;). Hotelli on vähän huonokuntoisen ja aika pitkän tien päässä, joten kulkuyhteydet on vähän huonot. Me vuokrasimme skootterit, joten niillä pääsimme hyvin liikkeelle ja...

”Il soggiorno in questa struttura è stato nel complesso piacevole. La struttura è pulita e in ordine. La colazione è da migliorare come qualità, ma presentava comunque varieta e quantità. Il personale gentile e disponibile. L'unica eccezione negativa è la differenza nel trattamento tra chi prenota tramite struttura e chi prenota tramite piattaforme online.”

”Ein sehr schönes Hotel mit Entspannungsgarantie! Das Personal ist sehr zuvorkommend und ich würde es jedem empfehlen :)”

”The personnel at the front desk was nice. We got a nice room on the 5th floor, with nice views. The downside was that the restaurant wasn't "really" open due to a semi-big group, and the bars (poolside and beach) were closed (due to the reason, that late September is off season) - and close by was only one bar/restaurant open. Good thing about the off season is that the crown is absent... Breakfast wasn't any special - ok thoug. ”

”A breathtaking view and a wonderful getaway, especially for couples. We stayed in an annex room. The air conditioning in that room is not adequate for summer temperatures. (No heat wave, just normal temps) We requested a fan but was not available. Had we known, would have bought one in Cagliari and donated. We had two rather uncomfortable nights. Otherwise, meals were excellent. All staff gracious and accommodating. It is a remarkable experience.”

”Having worked in high end hospitality management for over a decade, I understand the pressure during busy periods, however that shouldn’t detract from the customers experience. Service is what makes or breaks a hotel. Sadly the service here lacked massively. Apart from the staff members mentioned. What I find even more shocking is the replies to critical feedback from the Hotel’s Director General. Defensive and threatening rather than taking feedback onboard to improve services. This is NOT...

”Rilassante”