Luksushotellit - Santa Margherita Ligure, Liguria

"Very fine building and friendly staff. The breakfast was very tasty. I enjoyed my short visit a lot."

"Most likely worst hotel experience. During check in the reception forgot to scan the passport and we had to deliver 2 times in the middle of the night passport. The guy had extremely bad attitude. I asked what is his name and he refused to tell me. After I asked is that the service that should be in 5 star hotel. He blaned that they were understaffed and no apology. Room was in different building and the alley seriously looked very poor. Other cons: No free water, Room was dirty (not like it bothered but worth a mention as the overal experience was bad) Alot of hidden fees, if the called a taxi they charges 35€ by just calling. Friend ordered double portion lasagne from room service total 66€ from normal big portion. The 5 star is a joke, avoid"

"Yksi Italian vanhimmista (?) hotelleista, ylevän tuntuinen ja vanhan ajan hengessä suunniteltu sisustus, todella palvelualtis henkilökunta. Kuntosali oli pieni, mutta perus kuntoiluun soveltuva, kattoterassilta mukavat näkymät ja aamiainen todella kattava. Helppoa tulla tähän hotelliin uudelleen jos matka joskus vie Genovaan. "

"Santa Margherita is our place but first time at Laurin. Staff was super nice and made sure that us and our baby enjoyed every second of our stay. Will definitely come back next time. Thank you so much! Location is surpricingly quiet and easy even our balcony was right above the road. Highly recommend!"