Lomamajat – Saona-saari

”La chambre était sale, pas de coup de balai sous le lit. Le ventilateur ne faisait pas de vent tellement qu'il était sale, nous avons dû demander à la personne responsable de l ”

”Pas d’eau potable ( nous le savions) mais pas une seule de bouteille d’eau potable dans la chambre pour les clients. Évier complètement bouché, cuvette des toilettes difficilement praticable . Petit déjeuner hors de prix pour le pseudo standing qui n’en est pas un ( nous avons préféré manger ailleurs) . Certaines chambres d’hôtes et locations etaient plus intéressantes et plus accueillantes. ”

”Excelente servicio. Un muy buen lugar para alojarse ”

”The resort was great. Room was clean but decorative pillows on the bed could have been cleaner. Staff were helpful and friendly. Food at buffet and snack options were plentiful and always tasted good. Quite a few vegetarian options, never left feeling hungry. We had a negative experience at the Italian à la cart where we waited a long time and the server brought us our dessert before our dinner, then eventually after bringing the dinner never returned with dessert. We went to the buffet for...

”Beautiful Property, Not a True Luxury Experience At $1,500+ per night, the expectation is a seamless luxury experience. Casa de Campo is visually beautiful, but service and value did not match the price. Check-in required a 25+ minute wait for a “concierge check-in”, while 2 front desk agents remained unoccupied, yet there was no meaningful property overview or proactive assistance. The room was standard at best and consistently humid. We had booked expecting a hot tub, but only select rooms...

”I was travel for two hours and a half and when we get into the hospital, no one is available to make a check-in terrible service terrible communication.”