10/10 Loistava
Steve T.
14.5.2024
Hyvää: Siisteys
AC issue first night
I understand that things can break, and the way the homeowners handled it was perfect.
We arrived at approximately 4:30 PM on the first day of our stay. The air conditioning was not working. I called the owners and informed them. They said they would come over and take a look. We told them we were going out to dinner, and they informed us they would be in contact with us regarding the AC.
The owner texted us throughout the process, keeping us updated on their troubleshooting efforts. She then texted us to let us know it was fixed. When we arrived back at the VRBO after dinner, we noticed it still felt hot in the home. She assured us that it would take time for the house to cool down. It did cool down in the middle of the night, and we had no further issues.
Steve T.
Yöpyi 3 yötä huhtikuussa 2024