6/10 OK
santtu
29.11.2015
Hyvää: Majoituspaikan kunto ja tilat
Huonoa: Siisteys ja henkilökunta ja palvelu
DIRTY, NOT CLEAN, BUGS
PROS: Good location on petitenget, just couple minutes drive to seminyak square, shopping and restaurants. Hotel is nicely decorated and quite new.
CONS: Linen were very stained and dirty. Disqusting to sleep. They should defenitely replace all the sheets.
There were ANTS everywhere. Specially in our room, there was a lot of ants on the tables, in bed, in toilet, on balcony. We thought it was cause of we had a bit food in the room, so we did put our food in the fridge. But no, they didn't go away and it was disqusting to sleep in bed with ants:( We noticed that the room was quite dirty, they haven't cleaned under bed so there were a lot of dirt to eat for ants. They also went to our luggage and clothes!
We complained TWICE about the bugs, and housekeeping did spray some soapwater in the room, but it didn't help. Staff didn't seem to care much, and I noticed there were ants also in reception, so I guess they don't use insecticides at all. So, we had to go to shop and buy BAYGON ourselves. I think it's not my job to insecticide my hotelroom. Ants were gone after spraying one bottle of baygon to our room.
I was really disappointed because hotel seemed so nice and new. We have stayed at dirty bungalows and stuff and I don't complain easily but I would NOT recommend this hotel.