Seronera Hotellit

”My stay was OK, but nobody from the hotel advised how to enter Serengeti Park via flight, while fees to be paid in the hotel - I was stuck at Serengeti airport for 3 hours”

”Estivemos no Kananga por 4 noites, eu minha esposa e meu filho de 6 anos. Amamos o local, fica em meio a savana e a noite é possível ouvir os animais. Nos sentimos muito seguros durante todo o tempo, a equipe é sensacional! A comida e sensacional e a todo momento eles tentam agradar, sempre se preocupavam com nosso filho inclusive nas caixinhas para almoço quando decidíamos almoçar no Safari. A tenda e super limpa e confortável, a equipe presta todo suporte necessário para viajem, inclusive...

”Fue una experiencia inolvidable. Las habitaciones están increíbles, muy bonitas, con vistas espectaculares. El staff te hace sentir como en casa. Daniel se encargó de que no faltara nada y estuvo disponible 24 horas. El chef Cali, al saber que somos mexicanos, nos personalizó nuestro menú a comida mexicana. Sin duda es la primera vez que me dio tristeza irme de un hotel 10/10”

”Zimmer makellos. Personal freundlich und hilfsbereit”

”Asanja Moru has been around for 9 years is a lovely property. I really like the location in the western part of the Serengeti, it is green and lush and beautifully serene. The camp is charming and the staff are all incredibly good at what they do. There are 2 full time chefs and they prepare the most delicious meals, as good or better than what you could find in an upscale NYC restaurant. The fresh food is delivered on a regular basis and they take pride not only in the preparation, but also the...

”Unfortunately, our experience with this place started off as a nightmare. We emailed them more than 45 days in advance to confirm payment of the park fees for two people and received no response. As our arrival date got closer, we had to repeatedly email and call just to get basic information.When we tried to confirm airport pickup, the staff became overly aggressive about selling us their game drive package. We clearly explained that we already had some activities booked and would decide after...

”I’ve never thought such service exists. The place, the stuff , the hotel itself were incredible. Safari was so exciting. The camp you live in is like my dream house I would like to take with me everywhere. I never forget the kindness of the stuff.”

”Horrible service. Did not stay due to a missed flight and poor communication with the property. Contacted the property multiple times over months with the same request and they rarely if ever responded. When I contacted them about missing my flight they had the audacity to inform me that I "only booked for 1 person" which contradicted my many emails and the hotels.com booking for 1 room with 2 adults. Decided to cut ties and stay at a much nicer hotel in Arusha instead of further dealing with...

”This trip to the Serengeti was truly a bucket-list experience, the kind that creates core memories and this luxury camp made it even more special than I could have imagined.I traveled with my kids, and from the moment we arrived, we felt completely at home. The camp itself is spotless, superbly maintained, and incredibly comfortable. One detail that really stood out was the hot water bottle tucked into the sheets at night ,such a thoughtful touch that made the evenings cozy and...